понедельник, 1 июня 2015 г.

uThe Former Face Of Men’s Wearhouse Re-Emerges With On-Demand Tailoring Businessr


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  • He might not be able to guarantee you’ll like the way you look, but George Zimmer, the former face of Men’s Wearhouse, is back and pitching on behalf of his own clothing company, an on-demand tailoring business called zTailors that he thinks is “a hell of an idea.”

    Though you might have thought Zimmer was just going to fade into the darkness of a closet somewhere after he was fired in 2013 from the company he founded more than 40 years ago, he has emerged with a shiny new company that uses a nationwide network of on-demand tailoring professionals that make house or office calls for customers, reports Bloomberg.

    The new company launched today, offering at-home alterations on both men’s and women’s clothing. Once the measurements are taken, the tailors take the clothes for a week or less to make the alterations before returnig them to customers. If something doesn’t fit quite right, additional changes are free. For now there’s simply a website for customers in most of California, Texas, Florida, and New York’s Tri-State area, but the company is planning to expand to other areas and create an app for the service as well.

    Tailors first have to be tested for their ability and interviewed by an executive, as well as submitting to background checks. So far there are 600 tailors signed on, with plans for 1,000 by the end of the year.

    “We think this is a hell of an idea,” Zimmer, who owns about one-third of the company and serves in an advisory role as chairman says. “I’ve had a 40-year tradition with tailors, and they are the quintessential underdogs.”

    As for guaranteeing how people will feel after using the service? Well, Zimmer won’t be uttering anything familiar on that front.

    “I’m very careful not to use that word,” he told Bloomberg. “I’m fine using it in jest or for charity, but I’m not using it commercially.”

    The Face of Men’s Wearhouse Is Back With a New Tailoring Startup [Bloomberg]



ribbi
  • by Mary Beth Quirk
  • via Consumerist


uTesla Won’t Be Selling Cars Directly In Texas For At Least Another Two Yearsr


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  • Tesla won’t be conquering the Lone Star state anytime soon, as bills in front of the Texas legislature that would allow direct-to-consumer sales by the electric car maker likely won’t see the light of day until 2017, when the next regular legislative session begins.

    Bloomberg reports that the latest hurdle for Tesla is the second in Texas since 2013.

    This year, Tesla backed two bills that would have allowed the company to sell directly to consumers in the state, rather than going through a car dealership. However, neither the Texas House nor Senate brought the bills to a vote.

    The legislative failure comes after Tesla CEO Elon Musk campaigned heavily for the bills, including a tour through the state’s capital of Austin in early January.

    In all, Bloomberg reports that Tesla hired about 20 lobbyists and spent more than $150,000 on campaign contributions last year in an effort to sway policy in its favor.

    However, Tesla’s backing paled in comparison to that of traditional auto dealers in Texas – which represents the second largest car market in the U.S. Dealers in the state have had substantial support of residents and legislators especially in Texas’ vast rural areas.

    Additionally, the industry’s lobby groups have fought fiercely to protect their businesses, and not just in Texas. Tesla has seen setbacks in several states when it comes to its direct-to-consumer sales model.

    Back in January, a Missouri auto dealers group sued the state for allowing Tesla to sell directly to consumers.

    Before that, in October 2014, the Michigan legislature quietly passed – as an amendment to an unrelated bill – a law that explicitly states that the dealership-only requirement applies to all car companies who sell, service, display or advertise vehicles in the state; meaning Tesla isn’t welcome to sell directly to customers.

    Just last month, the Federal Trade Commission urged Michigan lawmakers to repeal the ban.

    But for every setback Tesla has faced in recent years, there have been a few victories. Georgia, Maryland and New Jersey passed measures that allow the electric car company to sell its products directly to residents.

    As for Texas, Tesla likely won’t be backing down from its fight, but it will have to wait nearly two years for its third go-around with the state.

    “We have to do a better job of marshaling the popular support that we know is there,” Diarmuid O’Connell, vice president of business development for Tesla, tells Bloomberg.

    Tesla’s Push to Sell Cars Directly to Texans Runs Out of Juice [Bloomberg]



ribbi
  • by Ashlee Kieler
  • via Consumerist


uSurvey Says: Everyone Still Hates Comcast’s, TWC’s Customer Servicer


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  • (Consumerist)

    (Consumerist)

    Comcast keeps promising that this is the year their legendarily bad customer service gets an overhaul, but consumers don’t seem to be buying it. A national survey asking consumers about cable and internet companies has, once again, dropped Comcast and Time Warner Cable right at the very bottom of the heap.

    The survey was conducted by our colleagues at Consumer Reports (Consumerist’s parent company), and it’s yet another tale of woe for millions of American cable and broadband subscribers.

    The Consumer Reports National Research Center’s latest telecom survey separately ranks telecom companies — cable, fiber, and satellite — on internet, phone, and TV service as well as for bundled packages of multiple services. And CR’s data matches what other customer service indexes have found: cable companies do not fare well, and the bigger, the worse.

    Regional providers Armstrong and WOW (Wide Open West) fared best in the ratings, generally, but that’s a painfully low bar, writes CR:

    Only one of 39 Internet providers received a middling score for value, with the remainder failing to reach even that level of mediocrity. TV-service providers also took a beating, with 20 of the 24 companies earning our lowest scores for value; the rest managed to do just a little bit better. Bundles also weren’t deemed especially good deals, since only one of 20 bundled services got an average mark for value—the others all did worse.

    Regional provider Mediacom did fare equally badly or worse worse than Comcast (Xfinity) and Time Warner Cable in most measures, but taken together those three companies landed at the absolute bottom in ratings for phone, TV, and bundled services. Comcast fared slightly better in ratings for internet service, though still remaining in the bottom third of the 39 companies rated (including behind all four major mobile providers).

    CR also confirmed what many of us have felt likely to be true, and what other studies have shown: the younger you are, the more likely you are to replace or supplement your cable subscription with over-the-top, streaming video offerings.

    CRO_Electronics_TV_and_Streaming_by_Age_Chart_05-15

    The survey also found one bright spot in the sea of consumer misery: when it comes to cable, negotiation works. 42% of survey respondents reported trying in some way to negotiate for a better deal with their provider, and in many of those cases, the negotiations were successful. Nearly half (45%) were able to have their bills reduced by up to $50 per month, 30% received some kind of new promotional rate, and just over a quarter got extra premium channels.

    Cable-TV and Internet subscribers remain unhappy customers, new Consumer Reports survey says [Consumer Reports]



ribbi
  • by Kate Cox
  • via Consumerist


uBlackBerry Settles Patent Dispute With Makes Of Slip-On Keyboardr


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ribbi
  • by Mary Beth Quirk
  • via Consumerist


uBank Of America Must Pay $30M For Military Relief Law Violationsr


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  • The Servicemembers Civil Relief Act (SCRA) aims to protect members of the Armed Forces from unfair and harmful practices that jeopardize their financial well-being while deployed. It shouldn’t be surprising then, that failing to adhere to those protections is frowned upon by federal regulators. Just ask Bank of America, which is now on the hook for $30 million stemming from SCRA violations related to more than 73,000 servicemember accounts.

    The Office of the Comptroller of the Currency announced that Bank of America must pay the hefty fine and provide remediation to the affected customer accounts after an investigation found the bank violated SCRA when it came to collecting debts from military customers.

    According to the OCC consent order [PDF], since 2006 Bank of America took improper legal action against military customers for delinquent credit card accounts and overdrafts.

    In many cases, investigators found that deficiencies in BofA’s enterprise compliance risk management function led to unsafe and unsound practices and violations of SCRA.

    For example, the investigation found that when the bank filed legal action against military customers to collect debts, employees asserted in affidavits that they had personal knowledge of the alleged delinquencies, when in fact they didn’t.

    In other cases, according to the OCC filing, employees filed court documents without the proper notarization.

    Additionally, the institution failed to devote sufficient financial, staffing and managerial resources to ensure proper administration of its legal documentation and to overseeing outside counsel and other third-party providers handling those documents.

    Under the consent order, the bank is required to strengthen its oversight of military member accounts to prevent future violations of SCRA.

    Bank of America must also improve its SCRA-compliance policies and procedures for determining whether “military personnel are eligible for requested SCRA-related benefits, for ensuring that the bank calculates the SCRA benefits correctly, and for verifying the military service status of servicemembers prior to seeking or obtaining default judgments on non-home loans.”

    The New York Times reports that while the bank did not admit any wrongdoing with regard to the OCC’s findings, it has taken steps to amend its SCRA weaknesses.

    “We have taken significant steps over the last several years, and will take further steps now, to ensure we have the right controls and processes in place to meet – and exceed – what is required by law and what our military customers deserve and expect,” the company said in a statement.

    OCC Takes Action Against Bank of America to Protect Consumers and to Ensure Servicemembers Receive Credit Protections for Their Non-Home Loans [Office of the Comptroller of the Currency]
    Bank of America Fined for Violations of Military Relief Law [The New York Times]



ribbi
  • by Ashlee Kieler
  • via Consumerist


uVintage Apple Computer Worth $200K Dropped Off For Recyclingr


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  • (Ed Uthman)

    Here’s an Apple I on display at the Smithsonian. Check your garage. (Ed Uthman)

    Back in April, a woman in her sixties dropped off a box of what she said was her late husband’s computer junk at an electronics recycling company in California’s Bay Area. She didn’t want a donation receipt, and just wanted the stuff out of her garage. It was only after she left that anyone looked through the box. They found something astonishing: one of the first few hundred desktop computers that Apple sold in the ’70s.

    The Apple I was hand-built, and sold for $666 in 1976. It’s worth a lot more than that now: Clean Bay Area sold the machine for $200,000 to a private collector. Half of that money rightfully belongs to the woman who dropped the box of stuff off, and they would really, really like to find her.

    You can’t blame her for not realizing what treasure was in what probably looked like a box of random computer junk. Every household now has at least one box of old computer towers, giant trackball mice, and tangled parallel cables. Anyone who has gone through the belongings of a loved one who has died knows how this works. There’s all of this stuff to get rid of, and the owner isn’t around to tell you what belongs together and what’s valuable.

    Generally, the company promises 50% to the “donor” if items picked up for recycling still have any value. They generally deal with businesses, but they accept donations from individuals too. From now on, the company says they won’t let people drop off boxes of equipment and take off without leaving contact information.

    After all of this publicity, we hope that her identity remains private after she comes forward to claim her money.

    Apple I discarded as junk sells for $200,000; mystery woman stands to get half [San Jose Mercury News]



ribbi
  • by Laura Northrup
  • via Consumerist


uPatriot Act’s NSA Phone-Snooping Program Expires (For Now)r


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  • As lawmakers in D.C. flipped over their calendars from May to June last night, the sun set — at least temporarily — on the National Security Agency’s ability to collect mass amounts of information from telephone companies about their customers’ calls.

    Section 215 of the USA PATRIOT Act amended three sections of the Foreign Intelligence Surveillance Act to explain how the government can compel companies to hand over information with regard to intelligence investigations.

    The law is deliberately vague on what can be collected, saying the government can require the “production of any tangible things (including books, records, papers, documents, and other items),” but the NSA has used its Sec. 215 authority mostly for collection of telephone metadata — non-content information like phone numbers, duration of calls, identities of those involved in call — from telecom providers.

    This section, along with several others, were set to expire at the end of 2005, but has been reauthorized repeatedly in the years since.

    Congress could have let Sec. 215 die a quiet death by simply doing nothing and allowing it to sunset on June 1. But in the weeks leading up to the expiration date, the House introduced and passed, on May 13, the USA FREEDOM Act, intended to replace the PATRIOT Act.

    The legislation would end the bulk data collection allowed under Sec. 215, and increase transparency with regard to FISA court decisions.

    At the same time, the FREEDOM Act would create a new call detail records program overseen by the FISA court, which means records would still be collected.

    The bill would also create a “strictly limited emergency authority” under which the emergency use of Section 215 would still be authorized. The only difference is that the government would be required to destroy the collected information after the fact if a FISA court denies the application.

    The initial attempt, a week ago, to get a senate vote on the FREEDOM Act failed when proponents of the bill could not muster the 60 yeas needed for cloture. With Senate Majority Leader Mitch McConnell also unable to push through an as-is extension of the PATRIOT Act provisions, and with the May 31 deadline looming, the senators gathered again on Sunday to take another cloture vote. This time, the vote was 77-17 in favor of moving forward with consideration of the bill.

    That doesn’t mean that all 77 of those senators are going to vote for the FREEDOM Act. It just puts an end to any attempt to filibuster the legislation. However, given the support for the bill in both the House of Representatives — where it passed 338-88 — and the White House, it now seems likely that the senate will soon sign off on the FREEDOM Act.

    The current version of the bill includes a six-month transition period during which phone companies would be required to update their systems to allow individual, court-ordered queries for records of terror suspects. That transition could last even longer, possibly up to a year, if senators approves proposed amendments to the legislation. Any changes to the bill could result in further delay, which could erode its support and momentum.

    In anticipation of the lapse in its surveillance authority, the NSA reportedly began shutting it down late last week.

    “We’ve said for the past several days that the wind-down process would need to begin yesterday if there was no legislative agreement,” an administration official told the National Journal. “That process has begun.”

    Earlier this spring a federal appeals court ruled that the NSA bulk collection program was in violation of the law because the agency was gathering massive amounts of potentially sensitive information without proper judicial review.

    “The more metadata the government collects and analyzes… the greater the capacity for such metadata to reveal ever more private and previously unascertainable information about individuals,” reads the ruling, which clarifies that Sec. 215 does “not preclude judicial review, and that the bulk telephone metadata program is not authorized” by the law.

    This decision overturned a 2013 ruling in the same case, in which the judge explained that the “blunt tool only works because it collects everything,” while cautioning that, “Such a program, if unchecked, imperils the civil liberties of every citizen.”



ribbi
  • by Chris Morran
  • via Consumerist