пятница, 25 сентября 2015 г.

uConsumerist Friday Flickr Findsr


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  • Here are seven of the best photos that readers added to the Consumerist Flickr Pool in the last week, picked for usability in a Consumerist post or for just plain neatness.

    (Clyde Stringer)
    (Freaktography)
    (.sanden.)
    (Steve)
    (Bjarne Winkler)
    (Nicholas Eckhart)
    (Debbie Mercer)
    (elnina_
    (Freaktography)
    (Packmatt)

    Want to see your pictures on our site? Our Flickr pool is the place where Consumerist readers upload photos for possible use in future Consumerist posts. Just be a registered Flickr user, go here, and click “Join Group?” up on the top right. Choose your best photos, then click “send to group” on the individual images you want to add to the pool.



ribbi
  • by Laura Northrup
  • via Consumerist


четверг, 24 сентября 2015 г.

uPopular iOS Ad-Blockers Charge Advertisers For Access To Your Eyeballsr


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  • your ad here
    Now that ad-blockers are available for Apple’s iOS phone and tablet platform, the ad industry is nervous. Yet not as nervous as it could be: adding ad-blockers to iDevices is just an extension of how ad-blocking works on your desktop. Depending on which extension or app you use, advertisers may be paying the developer for access to your screen.

    The developer of the popular Adblock Plus extension actually has a side business in helping other ad-blockers decide which ads to let through. It’s called the “Acceptable Ads Program” or “non-intrusive advertising,” and it’s turned on by default. Users can choose to opt out of the program.

    One popular blocking app, Crystal, has struck this kind of deal with Eyeo GmbH, the maker of AdBlock Plus. There are about 70 companies that make ad-blockers and have similar deals. The developers make money on both ends: they receive a flat monthly payments from Eyeo, and that company charges larger companies whose ads are found to be “acceptable” a percentage of the revenue that they make from ads that would have been blocked, which has been reported to be around 30%.

    A few years ago, an Eyeo representative explained to public radio program “On The Media” that they weren’t seeking out publishers to take part in the program and running a protection racket. “It’s not like we have a sales force that is pushing the companies to become our client. That is not how it works,” he said. Ads that are “acceptable” have to meet stringent requirements. Yet isn’t the point of installing an ad-blocker that you don’t want to see any ads?

    Apple Propels an Ad-Blocking Cottage Industry [Wall Street Journal](via AppleInsider)



ribbi
  • by Laura Northrup
  • via Consumerist


uSalmonella-Contaminated Cucumbers Have Killed 3 People, Hospitalized 112r


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  • cukesSalad is supposed to be beneficial to your health, but hundreds of people across the country have become sick due to their taste for fresh cucumbers. While the veggies’ supplier and one distributor have recalled affected batches of vegetables, and reports of new infections have slowed down, the outbreak has still made 558 people sick, sent 112 to the hospital, and now three people have died.

    Time magazine put a human face on the outbreak by interviewing a family in Utah, who thought that their 5-year-old had just a stomach bug. The boy’s parents and two siblings weren’t sick. His gastrointestinal distress stopped, but he was still weak. Then he developed a terrible fever and there was blood in his urine.

    He ended up in the hospital with a urinary tract infection. Public health officials checked what he had eaten recently, and were able to connect his illness, and the specific strain of Salmonella Poona, to cucumbers that he had eaten.

    Now he’s still recovering and taking antibiotics, and the family has filed a lawsuit against the cucumber grower.

    His mother thought she understood how to prevent foodborne illness. “I’ve always known you have to cook chicken thoroughly,” she told the magazine. “As long as you are washing your vegetables and buying from stores that are clean, it’s supposed to be fine. Someone is supposed to protect you. The system is failing.”

    The median age of people who have become ill is 16, which shows that this infection is affecting kids more than adults. Over half of the reported infections have been children under 18.

    How This Child Was Poisoned by Tainted Cucumbers [Time]



ribbi
  • by Laura Northrup
  • via Consumerist


uWalgreens Pharmacists Manually Filling Prescriptions During Ongoing Computer System Outager


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  • (oracorac)
    If you’re planning on heading over to Walgreens to refill a prescription, it might take a bit longer than usual: amid an ongoing outage of the drugstore chain’s pharmacy computer database that’s been going on since Tuesday morning, pharmacists have been forced to fill prescriptions by hand. Just like in ye olde days of yore.

    Customers at all 8,200 Walgreens drugstores across the U.S. have been experiencing delays, a company spokesman told the Chicago Tribune on Thursday.

    “We have been experiencing technical issues with our pharmacy systems,” he said. “Our pharmacies are still able to fill prescriptions and process most insurance claims, however some patients may experience longer wait times until certain functionalities are fully restored.”

    The outage happened after overnight maintenance on Tuesday, and the company is “working diligently” to correct the problem.

    “We apologize for any inconvenience this may cause,” the spokesman added.

    Walgreens computer outage delays prescriptions nationwide [Chicago Tribune]



ribbi
  • by Mary Beth Quirk
  • via Consumerist


uFormer Verizon Wireless Customers Receive $2 Million Bill, Are Slightly Confusedr


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  • (Eric Hauser)
    A couple in Oregon started mobile phone service with Verizon Wireless, then decided not to stick with the company after some billing weirdness. Something obviously wasn’t right when they received a first bill of $698, so they decided to return their phones and bail. Now, almost a year later, Verizon claims that their account has an outstanding balance of $2,156,593.64, which is one heck of an early termination fee.

    The couple has been doing battle with collection agencies, which have sent letters asking for the comparatively tiny amount of maybe $2,000. While everyone they talk to at Verizon and elsewhere agrees that the bills are obviously in error, no one they’ve dealt with has apparently had the power to make the bills go away.

    Now that they’re trying to close on a house, the couple brought their case to a local news station. A reporter got to hear the actual recording on the automated system.

    For these customers, there’s good news, which shows the power of escalating your complaint to a higher power at Verizon when needed. Verizon was able to fix the error, and let’s hope they stop any erroneous collection notices.

    In a follow-up statement, Verizon said:

    We have apologized to an Oregon customer for a programming error in an automated voice response system. The error caused him to receive an incorrect voice message that he owed $2 million on his bill. We are correcting the error now and have resolved the issue to his satisfaction

    Couple gets $2 million cell phone bill [KPTV]



ribbi
  • by Laura Northrup
  • via Consumerist


uConsumers Expected To Spend More Than $6.9 Billion On Halloween Costumes, Candy & Decorationsr


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  • (Great Beyond)

    The candy, the costumes, the decorations: it appears that excitement – or rather spending – surrounding the upcoming Halloween holiday isn’t quite what it used to be, with consumers expected to spend less on all the revelry associated with the spooky day than last year at just $6.9 billion. 

    A new report from the National Retail Federation – and based on a poll of 6,754 people – found that nearly 157 million consumers will embrace All Hallows’ Eve by spending an average of $74.34 on costumes, candy and decorations.

    While spending nearly $75 per person will likely add up quickly for families, the figure is about 4% less than the $77.52 consumers spent on average last year.

    So what’s all that Halloween money going toward?

    According to the report, consumers will spend an average of $27.33 on costumes for the whole family, totalling nearly $2.5 billion on store-bought, homemade, large and small costumes.

    Adult costumes will provide the bulk of that cost, with $1.2 billion expected to be spent, while $950 million will be spent on children’s’ costumes.

    Of course, familiars aren’t leaving out their furry companions: pet costumes are expected to bring in about $350 million this year.

    In addition to looking the part for the festive day, nine in 10 consumers also plan to be well prepared with an estimated $2.1 billion or so going toward candy.

    As for decorations, two in five Halloween-lovers plan to decorate their home or yard with pumpkins, hay bales and large-scale trimmings. Those costs are estimated to add up to $1.9 billion, or $20.34 per person.

    “After a long summer, consumers are eager to embrace fall and all of the celebrations that come with it,” NRF president and CEO Matthew Shay said. “Consumers are ready to take advantage of promotions on candy, decorations and costumes, and retailers are ready to serve them.”

    That’s because the NFR found that most consumers are planning to head to the store – or shop online – earlier this year: nearly 34% will start their shopping before the first of October.



ribbi
  • by Ashlee Kieler
  • via Consumerist


uLawsuit Claims American Airlines Workers Use Water Cooler Jugs To Ferry “Blue Juice” To Airplane Toiletsr


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  • Photos from the lawsuit: On the left, a worker fills a jug with blue juice using a hose that should be hooked into the bottom of the plane; Right, a worker dumps blue juice in an airplane lavatory.
    Anyone who’s ever been in an airplane lavatory has probably noticed that the water in the toilet often isn’t clear — it’s blue, because of a cleaning chemical airlines use to keep the facilities as fresh as possible for the large numbers of travelers who will pass through the bathroom during a flight. But a new lawsuit claims American Airlines isn’t servicing its toilets properly at Philadelphia International Airport, and instead of fixing a valve used to pump cleaning chemicals into airplane toilets, it has workers allegedly carting around water cooler jugs filled with the so-called “blue juice.”

    In a lawsuit filed in the Philadelphia Court of Common Please this week, five American Airlines workers say that the practice of using the water cooler jugs to carry blue juice and returning them to break areas and other spots for the water company to pick up is exposing people to poison, reports Courthouse News.

    “Choosing profits over safety, and literally poison chemicals over logic, reason, or human empathy, American Airlines has knowingly contaminated the airport, and workplace of plaintiffs, with toxins and bio-toxins ranging from poisonous chemicals to human airplane lavatory waste in the form of solid fecal particulate,” the complaint says.

    Here’s how the bathroom servicing goes down, according to an appendix [PDF] with photos that was filed along with the lawsuit:

    American Airlines directs its Lavatory Service employees to use Deer Park/Nestle 5 gallon jugs for filling with toxic chemical to be put in airplane toilet. The chemical is supposed to be pumped into the plane from the Lavatory Truck to an intake valve on the bottom of the plane. Because many planes have broken intake mechanisms, which have not been repaired in five (5) years, workers are required to fill Deer Park/Nestle bottles with the chemical, and then to walk them up the steps of the airplane (4 times- one for each toilet on the plane) to dump the chemicals into the toilets. When this task is done, and because the bottles are contraband on the tarmac, American Airlines managers ensure the bottles are put back into break rooms to be picked up with other empties by Deer Park/Nestle.

    And although the jugs are cleaned out before they’re put back into circulation in water coolers, the plaintiffs say some of the chemical sticks to the insides, possibly exposing anyone drinking from them to poison cleaning chemicals. This has been going on since 2010, the complaint alleges, during which time workers have filled around 15,000 5-gallon jugs with the toxic “blue juice.”

    Some jugs end up getting splashed with fecal matter while riding along in the trucks that drain human waste from airplanes, the complaint says, which is then tracked around all over the place.

    “In addition to the poisoning of the Deer Park/Nestle products, the same practices lead to spread of fecal matter all over the tarmac, into storm drains, in the break rooms, in the aircraft catering service area, and inside the airport, to the derogation of the public health and safety,” the lawsuit alleges.

    This is all part of American’s plan to save money instead of fixing broken equipment, the workers claim.

    “The practice of poisoning Deer Park/Nestle Five Gallon jugs was created all so that American Airlines did not have to spend money fixing broken valves and other parts on an aging fleet, and all so that American Airlines did not have to spend money purchasing appropriate equipment to do the job,” the complaint states.

    These alleged cost-cutting measures mean that the airline has built profits partly “upon fraudulent and literally poisonous foundations.”

    “The foregoing practices create a vector for disease at the Philadelphia International Airport,” the lawsuit claims.

    The plaintiffs are seeking punitive damages and injunction, alleging public nuisance, fraud and civil conspiracy.

    A spokesperson for American Airlines told Courthouse News that the lawyer who filed the complaint has a history with these kinds of complaints, saying he’s “brought several lawsuits against the company over the years that we found to be frivolous and that were ultimately dismissed.”

    “But we, of course, take any allegations surrounding our employees and customer service very seriously and will fully investigate these latest accusations. We are proud of our 8,300 PHL-based employees and are 100 percent committed to serving the citizens of Philadelphia,” the spokesman said.

    Workers Assail American Airlines Over Toxic Toilet Water Practices [Courthouse News]



ribbi
  • by Mary Beth Quirk
  • via Consumerist