четверг, 26 февраля 2015 г.

jikDunkin’ Donuts’ K-Cups To Be Sold In Grocery Stores, Online Later This Yearde

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Schlepping to the nearest Dunkin’ Donuts to pick up a case of the donut chain’s coffee in K-Cup format will soon be a thing of the past. In a response to growing competition, Dunkin’ announced a sales policy reversal of sorts by making single-coffee pods – which are currently only available at Dunkin’ restaurants – available for purchase at a variety of grocery stores, drug stores and warehouse stores, as well as online, later this year. [Reuters]




by Ashlee Kieler via Consumerist

jikSears Holdings Lost $1.7 Billion In 2014, Considers This An Improvementde

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Sears Holdings has many assets: mostly, stores in malls that are slumping toward irrelevance, and strong brand recognition and loyalty among Americans over age 50 or so. The company is fighting to stay in business, and current efforts like offering Sears Canada stock to investors and selling stores to a real estate investment trust and leasing them back are part of that effort. Is all of this working? Well, Sears leadership sounds optimistic.

Closing weaker stores is an important part of an attempt at retail turnaround. Failure to do that is part of what doomed RadioShack, which finally declared bankruptcy earlier this month. That part of Sears’ strategy makes sense. The problem is that Sears expects to hold on to at least some of these customers into the future, something that is, at best, unlikely.


Here, for example, is how the company explains why closing stores doesn’t necessarily mean losing those customers:



During 2014, we closed approximately 234 underperforming Kmart and Sears Full-line stores, the majority of which were Kmart stores. The Company, which has more than 1,700 Sears and Kmart stores, expects to migrate the shopping activity of highly engaged members who previously shopped closed stores to alternative channels. As a result, we hope to retain a portion of the sales previously associated with these stores by nurturing and maintaining our relationships with the members that shopped these locations.



In other words, Sears Holdings thinks that it can hold on to customers in areas where Kmart and Sears stores have closed by maintaining its relationship with those customers by sending them a barrage of “Shop Your Way” e-mails. Usually, we would hope for the best when a retailer proposes trying something like this.


However, we’re only a few months out from the layaway debacle at Kmart, where shoppers whose local stores were closing found confused store employees who tried to call in layaway plans weeks in advance. That was bad enough, but then Kmart canceled layaway plans out from under customers shortly before Christmas, leaving them without certain hot toys that were in short supply, or simply without any of their Christmas gifts and with no refund in sight until after the holiday. That is not how you hold on to customers or attract new ones.


Sears Holdings Reports Fourth Quarter And Full Year 2014 Results [Sears Holdings]




by Laura Northrup via Consumerist

jikFCC Officially Votes To Protect Net Neutrality, Reclassify Broadbandde

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In a landmark decision today, the FCC voted 3-2 to create enforceable, bright-line rules protecting the open internet using their Title II authority to reclassify broadband internet as a telecommunications service.

The commission’s order creates three bright-line rules:



  1. Broadband providers may not block access to legal content, applications, services, or non-harmful devices.

  2. They may not impair or degrade lawful internet traffic on the basis of content, application, services, or any classes thereof.

  3. They may not favor some internet traffic over other internet traffic in exchange for consideration of any kind — no paid prioritization or fast lanes.


Chairman Tom Wheeler, along with Commissioners Mignon Clyburn and Jessica Rosenworcel, voted in favor of the measure. Commissioners Ajit Pai and Michael O’Rielly dissented.


As in the other measure the FCC determined earlier today, the commissioners all spoke in turn, explaining why they approved or rejected the measure.


Commissioner Clyburn spoke first, framing the matter in terms of fundamental rights. “James Madison gave life to the First Amendment in a scant 45 words… which are fundamental to the spirit of this great nation,” Clyburn said. “So here we are, 224 years later, at a pivotal fork in the road, poised to preserve those very same virtues of a democratic society: free speech, freedom of religion, a free press, freedom of assembly, and a functioning free market,” the last of which is not actually part of the First Amendment.


Clyburn also stressed repeatedly that the open internet rule needs to apply equally to mobile and wired broadband, referring to the millions of low-income Americans who use the internet primarily or solely on mobile devices. “They need,” she asserted, “They deserve, a robust experience on par with their wired peers.”


At the end of her remarks, Clyburn also added, “I have been struck by how much rhetoric in this proceeding is completely divorced from reality. While as a rule I generally refrain from responding in these cases, I must address concerns about rate regulation.” Referring to another FCC proceeding about rate reform in prison inmate calling, Clyburn reminded watchers that the FCC has been hesitant at best ever, under any circumstances, to stick their finger in that particular beehive.


“And lest we forget,” she concluded, “over 700 small broadband providers in rural America [already] offer broadband internet access pursuant to the full panoply of Title II regulations. They contribute to universal service and, amazingly, the sky has not fallen. Things are okay.”


Commissioner Rosenworcel spoke next, promising to be brief. “We have a duty,” she said, “A duty to protect what has made the internet the most dynamic platform for free speech ever invented. It is our printing press. It is our town square. It is our individual soap box and our shared platform for opportunity.”


“That,” she concluded, “is why open internet policies matter. That is why I support network neutrality.”


Rosenworcel was followed by Commissioner Pai, who seemed to be unaware that the filibuster is not actually part of the FCC’s rulemaking process. In his 30-minute long speech, Pai — who has repeatedly condemned Wheeler’s proposal for its length — went straight for the political jugular, playing an audio clip of President Obama’s call for the FCC to reclassify broadband from last November and thereafter referring to the proceeding as “Obama’s plan to regulate the internet.”


Pai claimed that the FCC will put harmful rate regulations in place, directly contradicting the earlier remarks from commissioner Clyburn. He also referenced the “new taxes and fees that will be applied to broadband,” adding, “read my lips: more new taxes are coming,” despite that claim being both false and repeatedly disproven.


The reference to one of President George H. W. Bush’s most famous campaign lines did not stand alone; Pai also repeatedly referenced anti-regulation statements from the Reagan administration.


Pai also asserted, in one of his more convoluted arguments, that since the regulatory change will result in money spent on trial lawyers, that American taxpayers are going to have to pay more for slower service because the money has to come from somewhere, and that therefore we will all return to the monopoly Ma Bell era, reframed as “Pa Broadband,” because smaller companies will not be able to continue to afford to provide service after they spend all their money suing the FCC over new regulations.


Pai did not suggest another solution, which is that ISPs could not spend millions of dollars and millions of hours filing lawsuits to overturn consumer protections.


Commissioner O’Rielly, who also missed the memo that filibusters are only for Congress, delivered his 20-minute remarks next. He joined Pai in hating basically everything about the process, from the fact that the FCC exists to the fact that it makes rules to the fact that it would dare to use Title II “to protect against hypothetical harms.”


O’Rielly suggested the FCC focus their efforts elsewhere. “I’m far more concerned about Americans that will remain unserved as a result of our rules,” he said.


“Forget about open internet — they have no internet. We need to be focused on ways to promote deployment, and not in some roundabout virtuous cycle way but through proven deregulatory measures,” said O’Rielly, who just an hour earlier vehemently voted against allowing entities wishing to deploy broadband to get past existing regulation to do so.


O’Reilly repeatedly invoked his invented term “fauxbearance” to assert that the current plan, and all of the forbearance in it, is invalid and that the FCC in the future will probably undertake harmful changes. He also added that although “the item repeatedly disavows any present intent to adopt rate regulations, banning paid prioritization itself is a form of rate regulation.”


O’Reilly and Pai both also promised that their full written statements would be significantly longer and more detailed than their oral remarks.


Wheeler once again spoke last. He began by referring to, and thanking, the 4 million Americans who contacted the FCC with comments about net neutrality over the summer. Those comments, “illustrate the importance of an open and unfettered network and the role it plays as a core of free expression and democratic principles,” said Wheeler.


“The internet,” Wheeler emphasized to a round of applause from the audience, “is simply too important to allow broadband providers to be the ones making the rules.”


“This proposal has been described as a ‘secret plan to regulate the internet,'” Wheeler continued. “Nonsense! This is no more a plan to regulate the internet than the First Amendment is a plan to regulate free speech. They both stand for the same concept: openness, expression, and an absence of gate-keepers telling people what they can do, where they can go, and what they can think.”


“Today is a red-letter day for internet freedom,” he went on, before reiterating the three main “bright-line” pillars of the new rule and providing another brief overview of the details of the FCC’s authority.


“Today,” Wheeler concluded, “History is being made by a majority of this commission, as we vote for a fast, fair, and open internet,” before calling for the vote.


The change does not go into effect immediately. The new rule first must be published in the Federal Register, the timetable for which is managed by the National Archives. After publication in the Federal Register, it is likely to be at least another 30 days before today’s ruling goes into effect.


Of course, we have not heard the last of this conflict. Pai and O’Rielly were indeed correct that the big ISPs are already lining up to sue and have been warming up their arguments for months already.


FCC commissioners will deliver further statements in a set of press conferences later this afternoon.




by Kate Cox via Consumerist

jikMusic Industry Agrees To Release New Albums On The Same Day Worldwide In Anti-Piracy Effortde

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This is what us old folks know as a "vinyl record." (Great Beyond)

This is what us old folks know as a “vinyl record.” (Great Beyond)



Gone are the days of envying music fans in other countries who get their hands on new albums before the rest of the world: In an effort to cut down on piracy, representatives of the music industry say they’ve come to an agreement to release new albums on the same day worldwide, Friday, instead of different countries releasing music on different days of the week.

As it stands right now, albums are usually released on Monday in Britain in France, Tuesday in the United States, Wednesday in Japan and Friday in Australia and Germany, notes the AFP.


So if someone in Germany can’t wait until Friday to get their hands on music released in the U.S. on Tuesday, that person might seek it elsewhere on the Internet, increasing the chances for piracy.


Groups representing music retailers, record companies and artists said that after working on the issue for nine months, album releases would now be coordinated to go out everywhere each Friday at one minute past midnight local time. The new system is expected to go into effect by summer in the Northern Hemisphere.


“What is absolutely clear is that there is nearly unanimous agreement that a global release date is a good thing,” Frances Moore, chief executive officer of the the International Federation of the Phonographic Industry told the AFP.


The global release date will liven up the industry, Moore says, by cutting down on that three- or four-day gap that exists now.


“So now they won’t have to go looking on a pirate site — we are focusing them on the legitimate market,” she said, referencing those impatient consumers who might be tempted to go the illegal download route.


Retailers in the U.S. might not be so pleased with the Friday global release date, as Tuesdays are otherwise slow days and releasing albums that day gives the new music plenty of time to arrive over the weekend.


This also doesn’t prevent artists from suddenly releasing albums without warning whenever they want to, like artists Beyonce, Madonna and Drake have done recently to either avoid leaks or in response to them.


As such, anyone who doesn’t want to go with the Friday release date won’t face legal ramifications, Moore added.


“There could be an artist or individual producer who decides at some point they’re not going on that day… but there is a clear majority in favor of doing this, and I think eventually it will be aligned,” she said.


Music industry moves to Friday global album release [AFP]




by Mary Beth Quirk via Consumerist

jikGoogle Play Search Results Will Now Feature Sponsored Ads For Developersde

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googleplaygrab The next time you visit the Google Play store to download an app, you’ll likely be greeted with an ad or two.


In an effort to increase consumers’ discovery of new apps and bolster developer payout, Google announced today that it would begin piloting sponsored search results on Google Play.


“We are always looking for new ways to help you get your apps in front of potential new users,” the company says in a blog post directed at app developers. “Search ads on Google Play will enable developers to drive more awareness of their apps and provide consumers new ways to discover apps that they otherwise might have missed.”


play

Under the pilot program, when one of the more than a billion Android users searches for an app topic in Google Play, the top result may be a sponsored post.


A similar practice is already used in the company’s web search results. A quick search of “pizza” on Google resulted in two ads at the top of the page.


Starting in the next several weeks, Google will begin to display the sponsored ads for a select group of Google Play users. The company plans to revisit the pilot after a few months to determine whether or not it should be expanded to all Android users.


A New Way to Promote Your App on Google Play [Google]

[H/T Business Insider]




by Ashlee Kieler via Consumerist

jikFCC Votes To Allow Cities To Expand Broadband Networksde

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FCC Chairman Tom Wheeler speaking at the FCC's Open Meeting on February 26, 2015.

FCC Chairman Tom Wheeler speaking at the FCC’s Open Meeting on February 26, 2015.





As expected, the FCC today has confirmed an order permitting two cities to expand their existing municipal fiber broadband networks despite state-level laws that block them from doing so.

After a brief weather delay caused by this never-ending winter, the commission voted 3-2 to allow the cities of Wilson, NC and Chattanooga, TN to expand their existing public networks. Chairman Tom Wheeler was joined by commissioners Jessica Rosenworcel and Mignon Clyburn in approving the measure, while commissioners Ajit Pai and Michael O’Rielly dissented.


Speakers at the meeting all referred several times to the FCC’s Congressional mandate to encourage the deployment of advanced telecommunications nationwide on a reasonable and timely basis — a mandate that, the FCC concluded earlier this year, is not currently being met. Several speakers also made references to chairman Wheeler’s stated goal to protect, encourage, create, and promote broadband expansion and competition.


Letting communities take on the task of creating and maintaining networks increases both access and competition, and therefore is a good thing, the majority argued. Commissioner Clyburn spoke first, remarking that, “For scores of Americans, the choice of one, let alone multiple, broadband networks, is a dream deferred, and the promise of universal access remains unkept.”


“Today’s vote,” she continued, “seeks to draw a line in the sand once and for all” by removing barriers for the expansion of broadband access.


Commissioner Rosenworcel also sang the praises of municipal networks, saying, “[Wilson, Chattanooga, and others] did something that was fundamentally American: when existing providers failed to meet their needs, they came together as a community and they built it themselves.”


Commissioner Pai, in his lengthy and wandering dissent, described a pile of case law leaning on the age-old argument of states’ rights. The FCC has no authority to interfere with state sovereignty, Pai argued, before delivering a first-grade level explanation of federalism to the audience. “A state doesn’t lose that absolute discretion [over its municipal jurisdictions] simply by giving a munitipality some authority, rather than all, to offer broadband service,” Pai explained. “Unfortunately for the commission, all the lipstick in the world can’t disguise this pig.”


Commissioner O’Rielly joined Pai in dissenting, but where Pai went for existing case law, O’Reilly went straight for the destruction of capitalism and the free world as we know it. “This highlights the unprecedented lengths the commission is willing to go in undermining the free market system, the federal statutes, the U.S. constitution, and common sense in order to dictate where, when, and how broadband is provided in this country,” he opened, before mentioning his, “profound opposition to the offering of broadband or any communications service by a government entity,” including municipalities.


Taking the step of letting publicly-owned entities compete in a market that currently exists as a monopoly, he implied, will transform the U.S. into “other countries like Cuba, China, Russia, and Venezuela.”


“If there’s a market need,” he continued, “an individual with a dream and a propensity for risk will enter to provide service, in direct opposition to all of reality.


As chairman, Wheeler spoke last. And he reminded his fellow commissioners what, exactly, the FCC is for.


“You know, there are a few irrefutable truths about broadband,” Wheeler began:


“One is, you can’t say that you’re for broadband and then turn around and endorse limits on who can offer it. Another is that you can’t say,’I want to follow the explicit instructions of congress to, quote, ‘remove barriers,’ the specific language Congress has told us to do — to remove barriers to infrastructure investment — but endorse barriers on infrastructure investment. I think, as they say in North Carolina, that dog don’t hunt. You can’t say you’re for competition but deny local elected officials the right to offer competitive choices.”

North Carolina and Tennessee are among the 19 states that have industry-sponsored laws on the books that prevent incumbent ISPs like AT&T from having to cope with any actual competition.


As we explained yesterday, the FCC’s ruling today has a narrow scope, even if it is likely to have a large impact as a piece of precedent. The broadband utilities in Wilson and Chattanooga are now permitted to act in defiance of a few particular North Carolina and Tennessee laws, respectively, but those laws remain on the books. Other cities in those states — as well as every other state with a similar law in place — will for now at least have to go through the same FCC petition process if they wish to expand or build their own networks.


Wheeler acknowledged the narrow scope of today’s vote, but added, “I do hope that this attention does shine some light on the fact that this is an ongoing effort to impose restrictions on what elected local officials can do at the request of their people, and that it calls out the activities of incumbents to block consumer choice and competition through legislation.”


The FCC commissioners will be holding a series of press conferences to issue additional statements regarding today’s meeting later this afternoon.




by Kate Cox via Consumerist

jikFacebook Adds New Tools For Suicide Preventionde

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In an effort to help those who may be expressing suicidal thoughts on Facebook, the social media site announced today that it’s worked with mental health experts to come up with new tools that will provide resources, advice and support those users, as well as friends and family members who might be worried about them when reading those posts.

As part of the company’s fifth Compassion Research Day, Facebook announced the tools it developed with mental health organizations as well as consulting with people who have been through tough times either in their own lives or with loved ones, in order to find the best way to offer assistance.


Noting how important connecting with people who care can help in those times of distress, Facebook says the new tools will allow users to report direct threats of suicide, first by contacting local emergency services, and then by telling Facebook about any troubling content.


“We have teams working around the world, 24/7, who review any report that comes in. They prioritize the most serious reports, like self-injury, and send help and resources to those in distress,” the post says.


It’s also expanding help for users after Facebook has reviewed a report of something they’ve posted, including content that might be flagged by a loved one. The next time that person logs in, they’ll be encouraged to connect with a mental health expert at the National Suicide Prevention Lifeline.


It also gives those people the option of reaching out to a friend and tips and advice on how to work through troubling feelings.


“We’re also providing new resources and support to the person who flagged the troubling post, including options for them to call or message their distressed friend letting them know they care, or reaching out to another friend or a trained professional at a suicide hotline for support,” Facebook says.


The updates will be implemented for everyone who uses Facebook in the U.S. in the next couple of months, while the site is working on improving tools for those outside the U.S. as well, Facebook says.




by Mary Beth Quirk via Consumerist