пятница, 4 декабря 2015 г.

uChipotle E. Coli Outbreak Expands To Three More Statesr


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  • (Adam Fagen)

    Hours after Chipotle said it was bracing for additional illnesses to be linked to an ongoing E. coli outbreak, health officials confirmed that the contamination now spans nine states — three more than previously reported. 

    The Centers for Disease Control and Prevention announced Friday that one illness in each Pennsylvania, Maryland and Illinois have been added to the ongoing investigation.

    In addition to the new illnesses in these states, investigators say four people have reported becoming sick. Those consumers are located in Ohio (2), Washington (1), and California (1).

    “Among people for whom information is available, illnesses started on dates ranging from Oct. 19, 2015 to Nov.13, 2015,” the CDC says. “Of the three most recent illnesses reported.. only one ill person reported eating at Chipotle Mexican Grill in the week before their illness began.”

    To date, 47 of 52 people interviewed about their illness reported eating at a Chipotle restaurant in the week before they got sick.

    The CDC warns that even more illnesses could be added to the outbreak list, as those that occurred after Nov. 11 might not be reported yet due to the time it takes between when person becomes ill and when the illness is reported — which can take an average of two to three weeks.

    “CDC and state and local public health partners are continuing laboratory surveillance through PulseNet to identify additional ill people and to interview them,” the agency says.



ribbi
  • by Ashlee Kieler
  • via Consumerist


uAmazon Buys Its Own Fleet Of Branded Semi-Trucks (But Don’t Expect Them At Your Door)r


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  • (Amazon)
    You may soon see semi-trucks cruising around the highways and byways of America branded with the Amazon logo, not because the company is going to start delivering its own stuff, but because it wants to become more efficient at how its inventory gets from one company facility to another.

    Amazon is planning to unleash thousands of the branded tractor trailers onto roads to help it shuttle products around, in an effort to be more involved in its shipping processes, reports the Wall Street Journal‘s Digits blog.

    Of course, from a marketing perspective, it won’t hurt for customers to see the trucks roaming about, even if one isn’t going to roll up to your door with your order.

    In the future, we may see Amazon trucks making everyday package deliveries, as well as dropping off food or ferrying flowers, as the company works on new ways to take more control over the “last mile” step in a package’s journey from its warehouses to customers’ doorsteps.

    To that end, back in April 2014, Amazon tested using its own delivery trucks in San Francisco. And more recently, it tried out using Chicago Tribune newspaper delivery trucks with extra space to ferry goods to customers.

    The new trucks emblazoned with the Amazon smile logo will be deployed around the country, Amazon says.
    The new truck trailers will bear the familiar Amazon logo with a smile on the side and be deployed around the U.S., the company said.



ribbi
  • by Mary Beth Quirk
  • via Consumerist


uNet Neutrality Opponents, FCC Get Their Long-Awaited Day To Argue In Courtr


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  • (Mike Cook Foto)
    We all knew from the moment that the FCC voted to reclassify broadband and protect the open internet back in February that ISPs would file every suit they could think of to kill the rule off again, as thoroughly as could be. The suits were formally filed back in April, but the wheels of justice and government roll at something of a slow grind and so the oral arguments in the case were finally heard today.

    This morning, a trio of judges — Circuit Judges Sri Srinivasan and David Tatel and Senior Circuit Judge Stephen F. Williams — at the U.S. Court of Appeals for the D.C. Circuit spent three hours listening to, questioning, and challenging the best arguments that net neutrality’s opponents could make for reversing the rule, and that the FCC could make for keeping it.

    As compared to the millions of pages of comments, opinions, and facts that went into the forming of the open internet rule, today’s oral arguments had a narrow focus. That’s because when it comes to filing an actual appeal, you can’t just say, “this rule sucks and I hate it” the way you might on Twitter. Instead, you have to provide and argue for a specific set of reasons why the rule or law you’re appealing is unlawful, unjust, or harmful.

    Even if you’re taking the spaghetti approach — as in, throwing all of your possible arguments at the wall and seeing what sticks — you still have to make a specific, narrow, targeted case demonstrating not only that you are right, but also, very specifically, why. What legal justification bolsters your side? What set of statutes or pre-existing case law are you drawing your conclusions from? The legal arguments are not just about winning, but about how you can win.

    And so arguments stack up one upon the next, like a big Jenga tower of logic, some able to stand even if pieces are missing from the levels below it… and others, not so much.

    Issue 1: Reclassification, Common Carriers, and Peering
    To create its net neutrality rule, the FCC reclassified broadband internet service, both fixed and mobile, as Title II telecommunications services under the law. That classification obliges them to behave as common carriers, meaning they are conduits that have to move traffic around, and that the FCC has authority to prevent them from blocking or prioritizing certain traffic.

    Petitioners, including most of the big wired and wireless broadband providers as well as the trade groups representing them, argued that the services they provide are not telecommunications services, and therefore the FCC can’t just reclassify them. The FCC, obviously, feels otherwise.

    For the petitioners, the logic tree needed to prove that (1) what they do doesn’t qualify as a telecommunications service, (2) what they do does qualify as an information service, (3) the FCC was wrong to make the distinction they did.

    For the FCC, the logic needed to argue that (1) yes it does, (2) no it doesn’t, and (3) no we weren’t.

    The argument went into the weeds what is or isn’t required for something to qualify as an information service, as well as what goes into interconnection (peering).

    “[ISPs] don’t engage in common carriage agreements,” attorney Peter Keisler argued for the petitioners, nor have they ever made any such promise to do so. Instead, every interconnection agreement is an individually, separately negotiated contract, and neither businesses nor consumers should expect otherwise. Keisler also spoke to the ways in which ISPs have to use computing functions to route and manage traffic as proof for their status as information services.

    FCC general counsel Jonathan Sallet countered that there is no such thing as a last mile that is “only” made of wire, and argued that the way in which tools are used does not necessarily change what those tools are.

    Sallet drew an analogy to hardware. “A screw is always regulated the same way,” he said, whether it becomes part of a chair or part of an ambulance. Furniture and medical services are regulated entirely differently but the screw that will hold either one together has to meet the same standards.

    Issues 2 and 3: The Process, and What Is a Cell Phone?
    The petitioners’ next set of arguments was procedural: even if the FCC has the authority to make this decision and didn’t make the wrong one, they argued, the commission did it wrong and unfairly and so the rule is invalid.

    Judges questioned the FCC many times about what had changed in the agency’s thinking during the rulemaking process and also during the decade before it, and why the FCC had gone for a Title II approach in the end instead of several other legally permissible options they could have considered (and for a while, did).

    Sallet replied that during the rulemaking process, the FCC simply changed its strategy because it learned more. “We looked at circumstances and determined that a case-by-case approach would lead to an undue burden on small edge providers,” he explained, who would be significantly disadvantaged by the time and resources they would have to allocate to making their case before the FCC.

    Combined with the procedural argument was a case against including mobile broadband in the net neutrality rule. US Telecom et al argued the various technological and hair-splitting reasons that they believed mobile broadband should not be subject to the rule, but one of their arguments against including mobile broadband was also procedural. In short, the petitioners argued notice violation: The FCC made the change without sufficient warning, and so therefore should not be allowed to make the change without starting all over again, with a new process, with sufficient warning.

    Specifically, the petitioners claimed that only one line of the original NPRM mentioned mobile data at all, and so they had no idea they would be called upon specifically to defend the existing law. And so they didn’t, to their detriment.

    FCC associate general counsel Jacob Lewis, however, contested that point of view. “In their voluminous comments,” he said, the CTIA made exactly these arguments and references “time and time again” about exactly the issues they were raising in the court. “The notice was brief but it was complete,” argued Lewis, and saying that they were blindsided is “inconsistent with any reading” of the actual items.

    Issue 4: The First Amendment
    Two petitioners apart from the rest of the pack lodged one very specific argument about the constitutionality of the open internet rule. Specifically, they argued that requiring all ISPs to adhere to common carrier regulations is a violation of the ISPs first amendment rights.

    Attorney Brett Shumate, speaking on behalf of Alamo Broadband and Daniel Berninger, argued that ISPs are protected both as speech and as media. The evidence that ISPs have a right to express themselves through their network management comes from the FCC’s own rulemaking, Shumate argued: the rule against prioritization presumes that ISPs will prioritize some content over other content, and that itself is expression.

    Judge Williams drew Shumate’s attention to the liability protections that ISPs get for transmitting potentially unlawful information and asked if considering ISPs to be speakers and editors wouldn’t have a side effect of costing ISPs those protections.

    During his turn to argue for the FCC, Lewis pointed out that any carrier that explicitly exists on the basis of filtering the internet before bringing it to consumers is already exempt from the common carrier regulation. A company explicitly and intentionally providing a selected, curated, filtered service — like one that only accessed a handful of family-friendly or religiously-affiliated sites, say — would not qualify as a mass communications broadband ISP… because it would be selling a different service entirely, and its consumers would know that.

    But in general, Lewis said, “Broadband internet providers are engaged in transportation, not expression.”

    …So Now What?
    Now we all wait. The judges won’t render an opinion until sometime in the new year, probably in the spring.

    As for how it will go, that seems like anyone’s guess. Judges were equally interested in pressing both sides for seeming inconsistencies, illogical connections, or selective definitions. Each of the three judges seemed to have his heaviest focus on a different aspect of the proceeding. Judge Williams, for example, seemed most concerned about the FCC’s potential notice violations, where Tatel was more focused on why the FCC’s thinking changed over time, and Srinivasan most interested in the meanings of network definitions. None seemed hugely convinced by the first amendment arguments.

    But although the outcome is up in the air, the case remains important.

    “This is a critical case that may decide the fate of the Internet as we know it,” said Delara Derakhshani, policy counsel for our colleagues down the hall at Consumers Union (the advocacy arm of our parent company, Consumer Reports).

    “The FCC passed these Open Internet rules, with proper authority, to keep the Internet open for all, rather than allowing a select few companies to choose winners and losers. These rules are essential to ensuring consumers can access the websites and apps they – not their Internet service provider – choose. As oral arguments begin today, we hope that the Court keeps a focus on the consumer need, and overwhelming desire, for an open, innovative Internet.”



ribbi
  • by Kate Cox
  • via Consumerist


uPeople Holding Onto RadioShack Gift Cards Can Now File Refund Claimsr


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  • (Mike Mozart)

    If you’re one of millions of consumers holding on to an older RadioShack gift card, listen up: the retailer has begun the process of issuing refunds for the balance of those cards — totaling $46 million. 

    The Texas Attorney General’s Office announced this week that consumers with cards have until Dec. 2, 2016 to file claims against the retailer to recoup their money.

    To get the claims process rolling, customers fill out a form on a dedicated website — http://ift.tt/1Tqe7Z9 — and submit it electronically or by mail to get the unused balance refunded.

    Valid gift cards were purchased from RadioShack, the retailer’s website or from other authorized sellers including Safeway, Incomm and PointMobl.

    The claims process is part of a $46 million settlement with 24 states previously approved during RadioShack’s bankruptcy process. The Attorneys General for those states raised concerns over the gift cards after the retail filed for bankruptcy and said the cards would expire on March 31.

    The states — spearheaded by Texas — claimed that RadioShack knew after the 2014 holiday season ended that it would be declaring bankruptcy soon, and that gift cards they had issued would lose their value at the time of the bankruptcy or shortly afterward, yet sold the cards anyway.

    In August, RadioShack reached the agreement that ensured gift card holders would receive their refunds ahead of the company’s secured creditors – the normal bankruptcy process.

    However, consumers who hold cards acquired through merchandise returns and certain promotional gift cards that do not qualify as “priority” claims under applicable bankruptcy law will be paid as general unsecured claims. That means they will at most receive a small percentage of the balance on the card and may not receive any payment, the TX AG’s Office says.

    “This implementation confirms that the voice of the consumer is being heard, and we are pleased RadioShack is honoring its commitment to customers holding millions in unredeemed gift cards,” Texas Attorney General Paxton, said in a statement. “In any bankruptcy proceeding, it’s vital that the interests of consumers are represented and considered, and it’s appropriate that former RadioShack customers have this opportunity to file and eventually redeem their claims.”



ribbi
  • by Ashlee Kieler
  • via Consumerist


uPepperidge Farm Accusing Trader Joe’s Of Ripping Off Its Milano Cookier


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  • crispycookiePepperidge Farm is calling out Trader Joe’s for allegedly being some kind of cookie monster, claiming in a new lawsuit that the grocery company is infringing on its trademark for selling a cookie that it says is a ripoff of its Milano cookie.

    For those who aren’t familiar, Milano cookies feature two cookies with chocolate filling (or sometimes other flavors) sandwiched in between. The company registered a trademark for the cookie — which first appeared on tables in 1956 — in 2010.

    By selling a product called Crispy Cookies, Trader Joe’s is damaging Pepperidge Farm’s goodwill and confusing shoppers, according to the lawsuit reported by Reuters.

    Though Trader Joe’s cookie is more rectangular, it has rounded edges, “mimicking an overall oval shape,” the lawsuit says. The grocery chain also uses similar packaging, the complaint claims.

    “The acts of Trader Joe’s have been malicious and calculated to injure Pepperidge Farm,” citing the hundreds of millions of dollars in revenue the company has earned with the cookie in the last decade.

    A Trader Joe’s spokeswoman told Reuters the company does not discuss pending litigation.

    Pepperidge Farm is seeking to stop sales of the rival cookie, as well as compensatory and punitive damages.

    “The trust Pepperidge Farm has built with consumers is of utmost importance to us,” a spokeswoman told Reuters.

    Pepperidge Farm sues Trader Joe’s over Milano cookie [Reuters]



ribbi
  • by Mary Beth Quirk
  • via Consumerist


uDodge Recalls More Than 121,000 Darts Over Brake System Issuer


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  • (stellarviewer)

    Brakes are meant to slow, stop or keep a vehicle from moving when the driver doesn’t want it to, making them an integral part of the automobile. So when there’s a problem with the system, that’s a pretty big deal. And for that reason, Fiat Chrysler issued a recall for more than 121,000 vehicles. 

    The Associated Press reports that the carmaker plans to recall 121,600 model year 2013 and 2014 Dodge Darts with 2-liter and 2.4-liter engines.

    The recall was initiated because oil can get on parts of the vehicles’ braking systems, degrading parts and making it more difficult to brake.

    So far, the company says it’s aware of two minor injuries and seven accidents related to the issue.

    Owners of affected vehicles will be contacted and dealers will provide a fix.

    Fiat Chrysler recalls 121,603 Dodge Darts for brake issue [Associated Press]



ribbi
  • by Ashlee Kieler
  • via Consumerist


uVessyl Backers Still Waiting For Smart Cups Slated For Early 2015 Debut — So What’s The Holdup?r


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  • Back in June 2014, we caught wind of a new product called the Vessyl, a smart cup that was designed to identify what kind of liquid the user is drinking and display nutritional information about that beverage, as a sort of health tool. At that time, it was slated to ship in early 2015, with backers paying $199 for the privilege of preordering one. But as 2015 closes out, some Consumerist readers have wondered — where are all those promised Vessyls?

    The short story: they aren’t ready to ship yet. The longer story is, well, longer.

    By the end of 2014, the company behind the Vessyl, Mark One had issued a few updates for backers on its blog, promising more information on when the preorders would ship.

    Co-founder Justin Lee wrote on Dec. 30, 2014 that the company was still working out what material to use for the inside of the cup, and would need to engage in “substantial testing” before the Vessyl would be ready for its big debut, but that there would be more information on expected shipping dates to come “soon.”

    More updates followed as the months ticked by, citing various production obstacles and charting the Vessyl’s progress from prototype to a fully realized product:

    Feb. 3, 2015: “We plan to share a more specific ship date in a few weeks, so stay tuned for that.”

    March 13, 2015: “Originally, we intended to ship Vessyl to you in Q2 of 2015. This is feasible, and though your Vessyls would meet the minimum threshold of quality, it would not meet our standards at Mark One. To ensure we are shipping a product that meets our and your expectations, we have decided to take a few extra months to optimize the interior materials and do extensive drop, reliability, and durability testing.”

    June 29, 2015: Sensor improvements further delayed the Vessyl, Lee wrote, “as progress continues, we will report on any changes to the schedule and further refine our expected shipping date.” Though preorders were shut down by this point, Lee announces that it will accept advance reservations, with no money changing hands until the Vessyl ships.

    Oct. 24, 2015: By the time fall had rolled around, the backers were restless, and Mark One acknowledged that in another update, simultaneously announcing a new toy, Pryme, a smart cup meant to monitor the user’s “daily hydration needs.” Backers still waiting on their preorders could sign up to receive a free Pryme, but by doing so, would have to forfeit their right to a refund for the original Vessyl.

    That stuck in the craw of Consumerist reader Dan, who wrote in mid-November saying that he was critical of the continued pushbacks, calling the whole thing “fishy.”

    “I have not yet asked for a refund, but I will not opt-in for Pryme,” he wrote, adding that others who had opted in for Pryme hadn’t received their units yet, despite Mark One’s pledge to begin shipping the cups in on Nov. 12.

    This, despite the fact that Mark One was selling the Pryme in Apple stores online and at retail locations to the general public for $99. On Nov. 18, Mark One acknowledged that due to retail demand being higher than anticipated, backers who’d opted in for a Pryme wouldn’t be getting their units yet. This time, Mark One didn’t put an exact date on when it expected to ship those products, saying only that “the goal is to start shipping out your Pryme Vessyls when we replenish the stock.”

    So when can I expect my stuff?

    Image courtesy of frankieleon

    We got in touch with Mark One to see what the holdup was, and if there were any firm dates set for Vessyl backers to get their pre-ordered smart cups, as well as the Pryme units many who’d opted in to receive on were also still waiting for.

    Nic Barnes, vice president of brand and marketing for Mark One, echoed co-founder Lee’s position throughout the string of update blogs for backers: the company has learned its lesson and isn’t going to put a shipping date out there for the original Vessyl.

    “The challenge for us to make sure that the 100,000th unit has the same level of accuracy and reliability as the first, Barnes told Consumerist via email. “This is a critical threshold in order for us to achieve our mission. We are focused on doing the due diligence to fully understand what it will take to achieve this, which is why we haven’t released a new delivery date.”

    Barnes acknowledges that people are pretty ticked off, but says it’s all part of the process.

    “I think we’re willing to deal with that frustration, whether it be through press or through consumers venting and letting us know their feelings, because at the end of the day, we refuse to put out a product that is not going to be effective,” Barnes later told Consumerist by phone.

    To that end, the company has brought in Hamid Mohammadinia, formerly of Apple, as the new VP of engineering. His job is to figure out how the company can take the product from one thing to a million things.

    “That’s a struggle we’re dealing with now: how do we scale out the product to have the same level of effectiveness to help folks get healthier?” Barnes said. “That’s a challenge and that’s what we’re working through right now to analyze what it’s going to take, and then at that point, we will send out a date, but until then… we’ve learned our lessons, and we’re definitely not going to put out a date until we have that kind of confidence that we know when it’s going to happen.”

    What about Pryme?


    As for backers who opted in for a free Pryme, relief is in sight, Barnes promises, though again, the company can’t promise a specific shipping date.

    “I’ll say that we are very close to kicking off the backer Pryme shipments,” Barnes told Consumerist, calling it a “top priority as a company.”

    If you opted in for a Pryme but want to wash your hands of the whole thing, you can still get a refund for the original Vessyl up until the Pryme units ship. And if for some reason Mark One goes bye-bye, or the Vessyl never ships? Backers won’t be out $99, Barnes promises.

    “Could we have done things differently? I think we could’ve,” Barnes admits, in regards to Pryme units going to retail while Vessyl backers were left behind. “But given the current constraints, it was a tough decision that we had to make. We’re looking forward to getting some extra units out so we can get them the product we promised them.”



ribbi
  • by Mary Beth Quirk
  • via Consumerist