вторник, 10 ноября 2015 г.

uCVS Will Limit Teens To Buying One Shot Of Boozy Laxative At A Timer


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  • cvslaxWe recently told you about the “Homeopathic Constipation Relief” on sale at CVS and how it’s really nothing more than a 40-proof shot of booze and water that anyone can purchase without ID. While the drugstore chain is continuing to sell the product — which, again, contains nothing but alcohol and water — it is telling employees to set a one-drink minimum on underage customers.

    In an e-mail obtained by NBC Los Angeles, CVS instructs staffers “to monitor the sale of their constipation relief. This includes declining the sale of more than one bottle to anyone who seems suspicious or the sale of more than one bottle to someone who appears under the age of 21.”

    To dissect that statement, it appears that CVS is not necessarily going to check ID of young laxative shoppers; it’s just going to use the ol’ eyeball test to determine if maybe that customer really needs to buy six packages of constipation relief.

    That’s how much of the stuff blogger and chemist Yvette “Sci Babe” d’Entremont consumed on-camera to see (A) just how intoxicated she would get and (B) whether or not six doses of the product would have any relaxing effect on her bowels. The answer to A was “legally drunk,” while thankfully for Yvette, it was a resounding “no” to the second question.

    In response to the mild policy change at CVS, d’Entremont tells NBC that it’s ultimately up to CVS customers.

    “Unless consumers voice their opinions on this, we’re not going to see bad products like this pulled,” she explains.

    NBC Los Angeles has more information on how relaxed standards for homeopathic drugs — currently the subject of much discussion at the Federal Trade Commission — can result in over-the-counter product that has no real purpose other than giving users a mild buzz.

    Just for kicks, let’s watch d’Entremont get drunk again:



ribbi
  • by Chris Morran
  • via Consumerist


понедельник, 9 ноября 2015 г.

uOnline Grocery Ordering And Self-Checkout Still Bad For Candy Companiesr


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  • Back in January, we shared the news that Hershey was looking toward the future and thinking about ways to make impulse candy purchases part of consumers’ shopping routines we use more self-checkout options, or have entire orders prepared for us to pick up or have delivered. They’re not alone, it turns out.

    “When you go to a store you look at your cellphone, right? You’re actually not even paying attention to the display,” an executive with Mondelez asked AdAge rhetorically. I glance at the impulse items, and periodically pick up a lip balm. Sorry not sorry, snack companies.

    Other than vending machine, how can snack companies put us in the habit of grabbing snacks wherever we see them? How about an Amazon Dash button that you can impusively push to have the company send you packs of gum? What if restaurants and fast-food or fast casual eateries had mint for purchase at the checkout? These are all ideas that snack giants like Mondelez and Hershey are testing. There was briefly an experiment where Uber drivers could deliver gum and mints, among other items, on demand.

    Apparently, we all have such poor impulse control that we simply need to have sweets and snacks put in front of our faces, and we’ll buy ’em.

    Brands Acting on Impulse to Fill the In-Store Checkouts Void [AdAge]



ribbi
  • by Laura Northrup
  • via Consumerist


uCalifornia Accused Of Allowing Nursing Homes To Permanently “Dump” Elderly Patients On Hospitalsr


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  • norwoodpinesA new lawsuit accuses the California Department of Health and Human Services of deliberately turning a blind eye to the illegal practice of taking nursing home residents who receive state aid and “dumping” them into the hospital system by refusing to let them return, even under binding orders to readmit them.

    The complaint [PDF] was filed today in a federal court in San Francisco by non-profit organization California Advocates for Nursing Home Reform on behalf of three nursing home residents who receive Medi-Cal (California’s Medicaid) benefits.

    It names Diane Dooley, California Secretary for Health and Human Services, as a defendant, and alleges that the state is complicit in keeping nursing home residents on Medi-Cal from returning to their homes after being temporarily hospitalized.

    “Facilities do this to increase revenues and make space for more lucrative Medicare and private pay residents,” contends the lawsuit.

    CANHR argues that the state is violating federal laws that require states to establish a readmission hearing process for hospitalized nursing home residents. Additionally, the law holds that if the hearing if favorable to the patient, the state must “promptly … provide for admission or readmission of an individual to a facility.”

    The state’s Department of Health Care Services (DHCS) is accused of going through the motions of holding these hearings, but then failing to enforce decisions that come down in favor of Medi-Cal recipients. The lawsuit refers to this allegedly pointless process as a “shell game of inaction.”

    In fact, the three plaintiffs in this case say they have each been granted favorable judgments through the readmission process, but that none of them have a place to call home like they did before being hospitalized.

    One plaintiff won his readmission hearing on July 15. Since then, according to the complaint “in a hospital bed and chemically restrained with mind-numbing drugs” because the state allegedly refuses to enforce its own order.

    “He is not sick,” reads the complaint. “He can walk and could be socializing instead of living in isolation.”

    The second plaintiff has been waiting even longer — since June 26 — for the state to enforce the outcome of his readmission hearing. In the months since, he says he’s been “warehoused” at a hospital where “He is not engaging in any therapeutic or social activities” because his nursing home refuses to take him back and the state won’t intervene.

    The third plaintiff has had the longest wait without any positive results. His successful readmission hearing ended on May 22. Nearly half a year has passed without the state or the nursing home doing what they were ordered to do. According to the complaint he “grew so demoralized from being warehoused in a hospital with no possibility of escape, he accepted a temporary transfer to a facility 400 miles from his nearest family member.”

    Two weeks after one plaintiff won reinstatement, he was still not back home. CANHR tried to advocate on his behalf but was told by the state that “once the Office of Administrative Hearings and Appeals issues its final order, it does not retain jurisdiction in the matter and has no authority to enforce its own orders.”

    CANHR pointed out that the state could indeed choose to enforce its orders and that a nursing home’s failure to follow a readmission order is a breach of the Medi-Cal Provider Agreement for Institutional Providers, punishable by temporary suspension from receiving Medi-Cal funds. And yet, the agency continued to maintain that it lacked this authority.

    The advocates finally met with Secretary Dooley in early October. According to the complaint, she said at the time that the state was “doing something” to fix the problem, but provided no additional details.

    “Secretary Dooley did not promise that the State would end its illegal practice soon, or ever,” reads the complaint. “She did not make any effort to legally justify the State’s conduct or explain why California residents should bear the costs of nursing facilities’ refusals to readmit residents, notwithstanding the clear dictates of [state regulations] and federal law.”

    Finally, in November, the state responded to CANHR. According to the lawsuit, the response mentioned a number of enforcement actions that could be employed, “none of which involved enforcing DHCS readmission hearing orders or would provide any relief to Plaintiffs or to the other residents who are suffering from the State’s failure to follow the law.”

    CANHR claims that the delays and unenforced orders aren’t the result of bogged-down bureaucracies, but are instead financially motivated efforts to increase revenue for nursing home operators.

    “[W]hen a resident’s ability to pay comes exclusively from Medi-Cal… a facility has a strong financial motivation to get rid of that resident and replace him or her with someone who is either a private pay resident or who is receiving money from Medicare in addition to Medi-Cal,” reads the complaint. “For such individuals, nursing facilities can receive more than $500 per day. Facilities have similar incentives for residents who require substantial amounts of care. Because facilities receive a flat rate from Medi-Cal, such residents cut into the facility’s profit and are less
    desirable than healthier and more compliant ones.”

    So when an unscrupulous nursing home has the opportunity to “dump” a resident on to a hospital, it just might take it, argue the plaintiffs.

    Even if you have no sympathy for elderly Medi-Cal recipients spending too many of their golden years in a hospital bed when they don’t have to be, the lawsuit also drives home the huge cost that alleged granny-dumpers can have on taxpayers.

    A Medi-Cal recipient at a skilled nursing facility costs around $190/day, a little more than one-tenth the $1,800/day cost to have that same patient warehoused in a hospital bed. Obviously, if the person needs to be hospitalized for legitimate medical reasons, that additional cost may be justified. But if the person is just getting the exact same care they’d receive at the nursing facility, then it can be a real drain to taxpayers.

    Using the example of the plaintiff who has been waiting since June to return home, the lawsuit estimates that nearly $220,000 in taxpayer has been spent keeping him out of a more affordable nursing facility.

    CANHR alleges that this isn’t anything new or rare, but that the state has been failing to follow its own rules for a decade, putting California taxpayers on the hook for tens of millions of dollars.

    And it may be difficult, if not impossible to calculate the exact cost because not every “dumped” nursing home resident knows or understands their rights under the law.

    “Many never even exercise their right to a federally mandated readmission hearing,” reads the complaint, which dubs the process “futile.”

    The lawsuit seeks an injunction against the state’s continued lack of enforcement on its own hearing orders, along with unspecified damages and legal costs.



ribbi
  • by Chris Morran
  • via Consumerist


uToys ‘R’ Us Will Open At 5 PM On Thanksgiving, Stay Open 30 Hours Straightr


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  • (Nicholas DiMaio)
    If you enjoyed having a wide selection of toys available to you for 30 hours straight between Thanksgiving and Black Friday, we have some great news for you! Toys ‘R’ Us is keeping the same holiday hours as last year, opening their doors at 5 PM on Thanksgiving and keeping them open straight through until 11 PM on Black Friday.

    The 5:00 start time is apparently working for them, since they’ve kept it the same since 2013. At least they aren’t moving the start time back any earlier? There must be a bright side to this somewhere. Also, no one will be waiting outside in the wee hours of the morning to get into the store.

    “Each year, we carefully evaluate customer feedback and consumer insights to determine how we can best help those customers eager to get a jumpstart on crossing off items on their gift lists,” Joe Venezia, the chain’s VP for Store Operations said in a statement. “We are excited to welcome shoppers into our stores, providing big savings and expert services as the holiday shopping season officially begins.” Wait, I thought that the holiday shopping season began on November 1. Or is it September 30th?

    Curiously missing from the Toys ‘R’ Us press release is a quote from any of the front-line employees who will be the ones running the place and sharing their toy expertise during those late hours. Best of luck, and we hope that only the people who really enjoy working on holidays get called for Brown Thursday and overnight duty.



ribbi
  • by Laura Northrup
  • via Consumerist


uVizio Smart TVs Are Watching You Back Even Harder Than Mostr


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  • (JKehoe_Photos)

    Most smart TVs watch you back, to some extent. There’s money — a lot of money — to be had in user data, and advertising makes the world go ’round. Even accepting that, though, there are limits on what one generally should and should not have to expect when it comes to privacy-invading televisions, and new reports indicate that one manufacturer has gone well past that line.

    Our colleagues down the hall at Consumer Reports explained earlier this year how Samsung, Vizio, and LG all work with third-party companies to capture user data and better target advertising. But Vizio goes farther than the competition, ProPublica has found, and not in a good way.

    For starters, Vizio models ship with tracking turned on by default, where other brands let you opt-in, ProPublica reports. And not only that, but Vizio’s data connects to far more third-party sources than the other brands do.

    Vizio’s TVs capture what you’re watching, when, and how — so, for example, they know if you’re watching live broadcast TV, or something on your DVR, or on-demand programming from your cable provider, or an app like Netflix. All of the smart TVs can do that. But Vizio then goes farther: they then match that data to your IP address, which makes it personal. Because from your IP address, they can match it to third-party data sources that have a pretty good fix on your other demographic information: age, income, gender, and other marketable bits of information.

    As ProPublica explains, that clear picture of who you are and how to market to you is then a profile worth a lot of money, which Vizio can then sell to other parties who, in turn, can match it to any other device you have using the same IP address.

    Pause and think for a moment about how many wired and wireless devices there are in your home, on your home network. Even if your household is only a couple of people, when you add the computers, TVs, phones, tablets, game consoles, and any other connected or smart devices together, it adds up pretty quickly. And those are all matches that can be made with that IP address data, from your phone to your fridge.

    If your TV thinks you like a lot of shows that tend to correlate with coffee consumption and then shows you coffee ads on your TV, well, that’s one thing. If your TV thinks you like a lot of shows that tend to correlate with coffee consumption and then starts putting coffee ads on your phone, that’s another. And if your roommate, spouse, kids, or other members of your household also get those coffee ads on their phones and tablets, that’s a third, even sketchier, thing.

    Better yet: Vizio does not even say they will encrypt the IP addresses of their users before sharing them willy-nilly with third parties.

    ProPublica points out that your cable company is prohibited by law from sharing this level of information about their subscribers’ programming consumption, but Vizio says it is under no such obligation.

    Own a Vizio Smart TV? It’s Watching You [ProPublica]



ribbi
  • by Kate Cox
  • via Consumerist


uAT&T Expands High-Speed Fiber Network, Still Overcharges In Areas Without Competitionr


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  • All of the lower-priced areas circled in red also just happen to be markets where Google Fiber already exists or is planning to build out in the near future.
    Remember how AT&T made its grand case for the DirecTV merger? All that revenue from the 20-plus million DirecTV subscribers would help AT&T build out a high-speed broadband network that competes with the local cable monopolies. And so far that’s been true with the continued expansion of AT&T’s GigaPower service… except when those established cable monopolies don’t match GigaPower’s top speeds, customers are still paying top dollar.

    It’s a topic we’ve covered before, but the hope is that the more consumers are aware of these price discrepancies, the more they’ll demand that AT&T change its policies.

    For those who aren’t familiar with AT&T’s odd pricing model for GigaPower, here’s how it’s worked thus far.

    If you live in a new GigaPower market and your only other choice for broadband is cable Internet (with speeds that top out anywhere from 25 megabits per second to 100Mbps), AT&T will charge $110/month.

    If you live in an area where Google Fiber (which offers 1 gigabit per second service for $70/month), AT&T will charge you significantly less, sometimes matching that Google price, sometimes slightly higher like the $80/month offered in Atlanta… which happens to be where Comcast is launching its fiber service that’s twice as fast as Google or AT&T.

    (Of course, regardless of which type of market you live in, AT&T will track your web-browsing behavior and sell that information to advertisers.)

    Look at AT&T’s GigaPower service map above. The markets circled in blue are the pricier ones. The markets circled in red pay less. Then compare those red circles to the active Google Fiber sites (circled in green) on this map:

    fibermapppp

    The only one missing is Salt Lake City/Provo in Utah, and that’s only because AT&T isn’t the primary landline service provider in those cities.

    This morning, AT&T announced a new slate of markets for GigaPower, and just as expected, these price discrepancies are still present.

    In markets where Google and/or Comcast are in the process of building out fiber networks, AT&T is still charging a lot less. This means that new GigaPower markets in Georgia (Alpharetta, Cartersville, Duluth, East Point, Rome); North Carolina (Clemmons, Garner, Holly Springs, Salisbury — where the city just launched its own 10 gigabit service); and Tennessee (Galatin, Spring Hill) get the $70/month option.

    Meanwhile, if customers in the new markets in Florida (Oviedo, Sanford, Coral Gables, Homestead, Miami
    Gardens, Parkland); Illinois (Bolingbrook, Mundelein, Shorewood, Volo); or even AT&T’s home state of Texas (Houston), will be paying the full $110/month for the same service.

    Companies aren’t going to give consumers better prices unless they demand them by refusing to buy at the high asking price, or unless competitors offer a comparable service at a lower rate.



ribbi
  • by Chris Morran
  • via Consumerist


uCheck Which McDonald’s Restaurants Are Serving All-Day Hash Browns Before You Gor


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  • hashbrownOne thing that disappointed fans of McDonald’s breakfast after the chain expanded its availablility all day long is that not all restaurants offer hash browns all day. Hash Brown Finder is exactly what it sounds like: it flags McDonald’s locations and whether they serve hash browns all day or not. The site is simple to use, plotting locations with hash browns on a Google map. It needs more data, though: if you’ve been to McDonald’s lately, volunteer for this tater-riffic cause. [Hash Brown Finder]



ribbi
  • by Laura Northrup
  • via Consumerist