среда, 21 октября 2015 г.

uSubway And Shortchanged Sandwich-Eaters Settle 2013 Lawsuit Over Footlong Sub Lengthr


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  • (Amy Adoyzie)
    This news may shock you, but “footlong” sandwiches from the chain Subway have not historically been an entire foot long. Back in 2013, customers in different states filed class actions alleging that the sandwiches usually measure 11 to 11.5 inches. While most customers and many sandwich artists would say “close enough,” some literal-minded consumers were unable to abide 11.5-inch and 6.75-inch sandwiches. The lawsuit has finally been settled, and customers aren’t owed any money, because an extra half-inch of bread is apparently its own reward.

    Yes, this is the same class action that’s been working its way through the legal system since 2013. Remember that in case you ever want to pursue a class action when you would prefer quicker justice for your complaints. This case combined seven separate ones, which were filed after a flurry of publicity in 2012 over sandwich lengths.

    Subway actually changed its bread-baking procedures after the original 2013 class action. The lawsuit settlement formalizes those changes, which include making “measuring tools” available to store employees, mandating that the twelve-inch requirement be part of all training materials for new franchisees and employees, and making bread measurements part of the company’s restaurant inspections.

    Franchises caught selling undersized bread risk punishment, which could include having their right to run an officially licensed Subway restaurant taken away for this crime against sandwiches.
    .
    Frequently Asked Questions [Official Class Action Site]



ribbi
  • by Laura Northrup
  • via Consumerist


uAmerican Airlines Flight Diverted Because Of Yet Another Unruly Passengerr


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  • (yooperann)

    Unfortunately, reports of unruly passengers diverting flights has become somewhat of an unwelcome norm recently. The trend continued on Tuesday when an American Airlines flight made an unexpected landing after one traveler became disruptive, threatened crew members, and had to be restrained. 

    The American flight, headed from San Jose to Dallas, was diverted to Phoenix mid-trip, NBC Bay Area reports.

    According to witnesses on the flight, the incident began shortly before the plane took off, when the 26-year-old man – who already appeared to be inebriated – began demanding drinks from flight attendants before the plane was airborne.

    The man also reportedly refused to stay in his seat and wear his seatbelt.

    One passenger says she witnessed the man allegedly threatening flight attendants by making “finger guns.” Eventually, the man had to be restrained by fellow travelers, NBC Bay Area reports.

    Upon arriving at Phoenix Sky Harbor International Airport, local authorities escorted the man off the plane. The airline chose not to pursue charges against the man. Instead, he was sent to a nearby hotel and planned to book a flight for Wednesday.

    The original flight, which had 96 passengers, eventually made it to Dallas, several hours behind schedule.

    American Airlines Flight From San Jose Diverted to Phoenix Over Unruly Passenger [NBC Bay Area]



ribbi
  • by Ashlee Kieler
  • via Consumerist


uTarget, ThredUP End Partnership That Let Customers Exchange Old Clothes For Gift Cardsr


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  • Target and ThredUP recently ended their pilot that exchanged consumers older clothing for gift cards.

    If you were hoping to exchange your lightly used clothing for Target gift cards though the retailer’s partnership with online consignment store ThredUP, then you’re out of luck: turns out, the test ended weeks ago. 

    The Minneapolis Star Tribune reports that while ThredUP continued to showcase its partnership with Target on its website, the pilot program between the companies is no more.

    On Tuesday, ThredUP updated its website to reflect that the pilot test that involved 11 Target stores in Minneapolis has come to an end.

    “The Clean Out with ThredUP + Target program has concluded, but you can still order a Clean Out Kit here,” the site states.

    A spokesperson for Target confirmed that the pilot test concluded at the end of September, despite a flurry of news and social media reports about the program.

    Customers who still have a ThredUP/Target “clean out bag” have until the end of November to send in their clothes to get a gift card to the retailer.

    The spokesperson did not elaborate on whether or not the pilot would resume or expand the program in the future.

    The program applied to consumers’ unwanted, or unneeded “high-quality children’s and women’s clothing, handbags and shoes.”

    Target partnered with online consignment store ThredUP to offer customers gift card for their old outfits.

    Like ThredUP’s normal service, customers fill a clean out bag with their times and either ship it the consignment store or dropped them off at a participating Target.

    Once the items arrive at the ThredUP facility, they are sorted to determine what if any fit the site’s clothing needs.

    “We do not guarantee any minimum payout,” ThredUP’s website states. “Just like any high-end consignment store, our professional buyers carefully evaluate each item and determine its quality and our ability to resell it.”

    Items deemed to be suitable for the consignment store were to be awarded Target gift cards. Pieces listed on ThredUP for under $60 would be paid for upfront.

    Clothing and accessories that are unusable will be “recycled responsibly.” Consumers can always ask for their clothing and accessories back, ThredUP says.

    ThredUp resale pilot program with Target has ended [The Minneapolis Star Tribune]



ribbi
  • by Ashlee Kieler
  • via Consumerist


uHonda, Takata Sat On Commissioned Study Showing Chemical Could Cause Airbag Rupturesr


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  • (I Am Rob)

    While Takata’s shrapnel-shooting airbags have affected millions of vehicles from 11 automakers, Honda is perhaps the one car manufacturer that has felt the brunt of the deadly defect: not only has the company recalled millions of cars, its models have also been responsible for all eight deaths linked to the defect. And now, a new report suggests Honda and Takata kept quite on a study that questioned the propellent used in the airbags for years. 

    The New York Times reports that while Honda was assuring regulators that the airbags’ design was not to blame for spewing metal fragments at drivers and passengers upon deployment, the company and Takata were exploring the possibility that the propellent used in the safety devices was the root cause for ruptured airbags.

    In fact, at the time in 2012, Takata had commissioned the High Pressure Combustion Laboratory at Pennsylvania State University to study its use of ammonium nitrate.

    As a condition of the study, the findings, which were published in a scientific journal, included no mention of Honda or Takata.

    The study dates back to at least spring 2010, when the groups first met to discuss the research. When it was completed in 2012, it cast doubt on the use of ammonium nitrate in airbags, suggesting it was too sensitive to pressure changes.

    Researchers found that rapidly changing pressure inside an airbag’s steel inflator could trigger a state known as “dynamic burning.” That, in turn, could lead to excessive internal pressure and potentially cause the inflator to rupture.

    Chemicals have long been the powerful mechanism behind airbags. That’s why after some crashes, the driver or front-seat passenger in a vehicle may have chemical burns on their skin.

    Typically the inside of an airbag contains an igniter that heats an aspirin-sized tablet of compressed chemical. The ensuing reaction fills the airbag with gas, inflating it at speeds reaching a few hundred miles per hour.

    Takata began using ammonium nitrate in its airbags in the late 1990s, because of the chemical’s ability to make airbags inflate in a matter of milliseconds.

    Despite commissioning the study, Takata reportedly disputed the methodology and dismissed the conclusions, waiting two more years before sharing the research with regulators.

    According to a written account proved to the Times from Takata, the company’s engineers argued if the labs findings were true, there would have been far more ruptures reported.

    The groups agreed to carry out further research in the form of 10 months of follow-up tests. However, that study never came to fruition.

    According to the Times, Takata and Honda’s role in commissioning the Penn State study contradicts public statements made in regulatory filings by the companies which minimized the scope of the defect in their interactions with regulators.

    The report eventually came to light for regulators when Honda was ordered last year to produce all relevant documents about the defect.

    Safety experts tell the Times that news of the research raise concerns about Takata’s past actions.

    “This fits into a pattern that they have been involved in from the beginning — to deny, delay, defer and blame other people,” Joan Claybrook, a former administrator of the National Highway Traffic Safety Administration and a longtime advocate of auto safety, tells the Times. “Takata has gone a long way to try to suppress information about this disaster with these bad airbags, and this is an important piece of it.”

    News of the study comes just a day before the National Highway Traffic Safety Administration is set to hold yet another meeting to address the slow replacement of defective airbags.

    NHTSA will use the meeting to call on other auto parts manufacturers to aid in expediting the replacement parts needed to repair the millions of recalled vehicles.

    Takata and Honda Kept Quiet on Study That Questioned Airbag Propellant [The New York Times]



ribbi
  • by Ashlee Kieler
  • via Consumerist


uRegulators Drop Probe Into Walmart’s “Made In The U.S.A.” Labeling After Designation Dropped From Websiter


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  • (Will)

    Four months after an advertising watchdog group called out Walmart’s website for selling more than 100 products labeled as “Made in the U.S.A.” even though they were manufactured in other countries, raising the watchful eye of federal regulators, the retailer announced it had removed the designation from its products. 

    The Federal Trade Commission announced on Tuesday that it had dropped its probe into Walmart’s “Made in the U.S.A.” labeling and would not pursue action against the retail giant.

    According to a letter [PDF] from the agency to Walmart, the decision to abandon its investigation came after Walmart took voluntary steps to “prevent consumer deception.”

    “Based on your actions and other factors, the staff has decided not to pursue this investigation any further,” the letter states, noting that the determination does not mean the company didn’t violate the Federal Trade Commission Act.

    With regard to its website, Walmart removed “Made in U.S.A.” logos from all product listings; removed country-of-origin information from all product specifications, except where required by law; removed U.S.-origin claims that appeared in product descriptions or titles; and implemented a procedure to flag and remove new U.S.-origin claims made in ad copy submitted by suppliers.

    “Additionally, Walmart rolled out redesigned ‘Made in U.S.A.’ logos for private brand products promoted in conjunction with the Investing in American Jobs Program,” the FTC states.

    The new logos, which will appear on product packaging, include larger disclosures regarding the percentage of U.S. content contained in the product.

    A spokesperson for the big box retailer tells Reuters they are pleased with the FTC’s decision to drop the inquiry.

    “We’re committed to reviewing and strengthening our processes,” the spokesperson said.

    Walmart’s “Made in the U.S.A.” woes began back in June when the group Truth In Advertising claimed the company’s website had more than 100 examples of products incorrectly marketed as made in America.

    Among the items singled out in the letter to Walmart CEO Doug McMillon were the company’s Equate store-brand makeup sponges.

    story-image-1-3

    TINA says these were given the “Made in the U.S.A.” label on Walmart.com even though the product’s own packaging clearly states that they were “Made in China.”

    In response to the TINA letter, Walmart told the group that manufacturing for both of these products was recently moved to the U.S. but that some stores may still contain versions made overseas and not all the information on the website is correct. Regardless, both items no longer carry the patriotic marketing message.

    [via Reuters]



ribbi
  • by Ashlee Kieler
  • via Consumerist


uApartment-Dwellers Shop Online More, Create Nightmare For Complex Staffr


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  • (Alan Rappa)
    This year, college students’ use of Amazon Prime reached critical enough mass to create mail center traffic jams. It’s not just young adults, though: apartment-dwellers are having so many packages delivered that current systems for managing resident mail aren’t working, and landlords are looking for other ways to manage the influx from online shopping.

    One large company with 169 complexes across the country, Camden Property Trust, has a pretty simple solution: its building staff no longer accept packages on behalf of residents. At all. The 59,000 households living in their apartments receive about a million packages pr year, and when finding the tenant it belongs to takes maybe ten minutes per day, that’s a lot of lost staff time.

    Worse, one Camden complex’s community manager explained to the Wall Street Journal how stressful life with piles of packages was last year: residents wanted their packages, and would poke at the office even before opening hours or when they were about to shut down for the night.

    What the WSJ didn’t add when sharing the news about Camden Property Trust was how customers are now supposed to manage their deliveries now. Perhaps they’re just stacking recent arrivals near the mailboxes, or following the example of some complexes that simply give tenants access to a package room or communal package lockers secured with a code.

    The fanciest buildings have concierge staff who take care of these things, but the increasing volume of packages has changed how they work, too. They get residents’ blanket permission to drop off packages instead of calling them every time a package arrives. Ideally, apartment complex staff would have nothing to do with package delivery at all.

    Web-Shopping Deluge Boxes In Landlords [Wall Street Journal]



ribbi
  • by Laura Northrup
  • via Consumerist


uToyota Recalling 6.5M Cars Worldwide Because Windows Should Not Start Firesr


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  • (C x 2)

    Ah, fall: the time of year when you need neither the air conditioning nor the heat on in your car, but just need to roll the window down a few inches to feel that lovely autumn breeze. Unless you are one of the 6.5 million people in the world who own certain model Toyota and Scion cars, in which case rolling down that window might just smell like your driver’s side door catching fire.

    Toyota announced the recall of 6.5 million vehicles worldwide, 2 million of which are in the United States, due to an issue with the power window master switch, on the driver’s side of the car. The switch needs grease, in order to minimize friction and work properly, and it turns out those switches don’t have enough lubricant on them. That can cause a short circuit, which can then cause the system to overheat, melt, and possibly catch fire.

    The full list of affected vehicles includes:

    • 2007 and 2009 Camry and Camry Hybrid
    • 2009-2011 Corolla
    • 2008-2011 Highlander and Highlander Hybrid
    • 2009-2011 Matrix
    • 2006-2011 RAV4
    • 2009-2011 Sequoia
    • 2009-2011 Tundra
    • 2006-2011 Yaris
    • 2009-2011 Scion xB
    • 2009-2011 Scion xD

    This is Toyota’s second recall related to the window switch issue; the automaker previously recalled several 2007-2009 vehicles for the same problem. The parts all came from Japanese manufacturer Tokai Rika.

    Toyota owners who want to know if their cars are included in this or any other recall can check their VIN on Toyota’s site or safercar.gov.

    Toyota Recalls 6.5 Million Cars to Fix Power Window Switch [Bloomberg]



ribbi
  • by Kate Cox
  • via Consumerist