пятница, 16 октября 2015 г.

uSprint Changes Its Mind, Will Start Throttling Speeds For Its Greediest Unlimited Data Customersr


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  • (JeepersMedia)
    Is an unlimited data plan still unlimited if there’s a threshold marking the point at which your network speeds will be slowed down? Sprint seems to think so: after telling customers in June that it would no longer throttle speeds for customers on its unlimited plan using an excessive amount of data, today Sprint has changed its tune, and says it’ll slow down customers when they reach a 23GB monthly threshold.

    In the name of network management, Sprint announced that as of today, Oct. 16, it’s introducing a new “Quality of Service” practice that applies to customers who choose an unlimited data handset plan (either new or plan upgrades) from here on out.

    “For these customers, if they use more than 23GB of data during a billing cycle, they will be prioritized on the network below other customers for the remainder of their billing cycle, only in times and locations where the network is constrained,” writes Dr. John Saw, Sprint’s chief technology officer. Unlimited data customers will not be charged overage fees even if they do hit that 23GB monthly mark, however.

    It won’t be easy to gobble up that much data — CNET points out it’s equivalent to streaming all five seasons of Game of Thrones — as Sprint says this change is aimed at a “small minority” of customers who “might occupy an unreasonable share of network resources.”

    This is a reversal from Sprint’s decision in June to cease throttling unlimited data customers — right around the time net neutrality went into effect. That rule classifies Sprint as a common carrier under Title II and as such, it is not allowed to muck around with customers’ connections — no slowing down, blocking or otherwise choking.

    But it is something other carriers have done as well: T-Mobile also slows down users who hit a 23GB threshold, while AT&T has gotten itself in trouble with the Federal Trade Commission for peddling an unlimited plan but throttling folks at only 3GB.

    Sprint itself points to this 23GB threshold as “standard in the industry,” adding, “We agree this is a smart approach towards making sure a small number of customers don’t adversely impact the experience for others.”

    It might make wireless customers cranky when they’re subject to throttling, but if it’s necessary, mobile companies are indeed allowed to do it. Network management is a real and legitimate thing.

    In the meantime, if you’re not binge-watching Jon Snow’s curly locks whipping around in the wintry air everywhere you go, you should be okay: Sprint says notes that about 3% of its postpaid subscribers are “using overwhelmingly disproportionate network resources,” and that its goal with the policy change is to prevent some of those folks from “negatively impacting the other 97 percent of customers.

    It remains to be seen whether the Federal Communications Commission or the FTC will go after other carriers, including Sprint, for instituting throttling thresholds on plans that are supposed to include limitless data.



ribbi
  • by Mary Beth Quirk
  • via Consumerist


uCredit Card Processors Aren’t Buying Netflix’s EMV Shift Excuser


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  • (frankieleon)
    When Netflix announced its quarterly results this week, they had an explanation for why their new subscriber number fell short of their projections. The shift to smart-chip (or EMV) payment cards means that the service lost some subscribers while customers received new card numbers and forgot to change them over. That’s a good story, but people in the banking business have some issues with it.

    “I would be surprised if this was an issue in the industry right now and we’re only hearing about it from Netflix,” the chief executive of credit card processing company Cayan told the Wall Street Journal. Yet they aren’t. Netflix appears to be the only business so far that has complained about it.

    Subscription services that bill cards from MasterCard or Visa every month are able to obtain their customers’ new card numbers and expiration dates when new cards are issued. Mysterious “people familiar with the matter” told the WSJ that Netflix has used this tool in the past to keep accounts current, but couldn’t say whether the company participates now.

    However, Netflix counters that not all issuing banks are part of this program. Also, switching to EMV is supposed to mean that customers receive new cards with the same number and a chip for added security.

    Card Firms Push Back Against Netflix Claims [Wall Street Journal] (via MarketWatch)



ribbi
  • by Laura Northrup
  • via Consumerist


uChattanooga Introduces Internet 10X Faster Than Google Fiber, Same Price As Slower Comcast Servicer


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  • nexnetWhile Nashville residents await the introduction of Google Fiber, their fellow Tennesseans a couple hours away in Chattanooga will be getting access (if they can afford it) to broadband that’s ten times faster than Google’s top-speed.

    Chattanooga was already a leader in high-speed broadband with its city-owned EPB gigabit Internet service. But this week, it announced that 170,000 residents will be able to upgrade to 10 Gig NextNet service — that’s 10 gigabits per second — if they can handle the $299/month price tag.

    While that’s a lot of money, we should point out that it’s the same rate that Comcast is eventually going to charge for its 2 gigabit service that it just happened to announce in Chattanooga earlier this summer.

    To start, Comcast will only charge $150 for its high-speed service, but that does not include the hefty installation fees. Additionally, the only people initially eligible for Comcast’s 2 gigabit broadband are those within one-third of a mile of the company’s existing fiber network. The EPB service does not charge for installation and there are no cancellation fees for terminating service.

    EPB currently charges $70/month for gigabit broadband, the same as Google has been charging in the cities where it’s launched.

    The Chattanooga municipal broadband service is at the heart of a legal and regulatory controversy. State law prohibits a city-owned utility from offering telecom services outside of that utility’s electric service area.

    In 2014, Chattanooga was one of two cities that petitioned the FCC to intervene and overturn those laws, saying they violated the FCC’s obligation to encourage broadband deployment. Thus, EPB can sell high-speed service to Chattanooga residents, but not to other communities that were willing to pay for it.

    The city said at the time that “advanced telecommunications capabilities, including high-speed broadband services, are not being deployed on a reasonable and timely basis in communities near EPB’s electric service area because of the territorial restriction.”

    Then in Feb. 2015, the same day that the FCC voted to approve the new net neutrality rules, it also sided with Chattanooga in determining that the state law was too restrictive.

    The FCC ruling is now a matter for the courts to decide.

    In September, little Salisbury, NC, claimed it was the first U.S. city to offer 10 gigabit city-run broadband.



ribbi
  • by Chris Morran
  • via Consumerist


uGoogle Drops “OK Google” Voice Prompt For Desktop Searchr


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  • You can still perform voice searches on Google.

    If you’ve been shouting at “OK Google” at your laptop all morning long, unsuccessfully trying to voice-activate a Google search, it’s not a problem with your computer.

    VentureBeat reports that Google’s recent release of Chrome 46 not only added a number of new features, it also removed the phrase that triggered voice search on the company’s homepage.

    Google says it made the decision to drop the feature from its desktop version of Chrome because it just wasn’t being used.

    “OK Google” first debuted as an extension in late 2013, and was officially built into the Chrome browser in May 2014.

    Consumers utilizing Chrome for mobile, as well as actual Chromebooks, can still use “OK Google” to start searches.

    Desktop users that don’t have Chromebooks can conduct an almost completely hands-free inquiry on the engine by pressing the microphone icon.

    Dropping “OK Google” is just the latest change for Chrome this week. VentureBeat reports that in about six weeks – with the release of Chrome 47 – Google will also do away with the notification center.

    Google removes ‘OK Google’ voice search from Chrome [VentureBeat]



ribbi
  • by Ashlee Kieler
  • via Consumerist


uUber’s “Safe Rides” Fee Now Varies Depending On Where You Liver


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  • uberSince April 2014, Uber passengers taking rides in the U.S. and Canada have paid a flat $1 “Safe Rides” fee, something the company said would go toward funding background checks, regular motor vehicle checks, driver safety education, and insurance. Depending on where you live, however, that fee could increase soon.

    Business Insider went through the fees Uber charges in different locations and found that the “Safe Rides” charge varied — for example, it costs twice as much in Detroit or Southern California’s “Inland Empire” to have a safe trip compared to Fargo, ND.

    Uber confirmed the change to BI, saying that it reflects “the fact that in some cities the costs associated with providing a safe, reliable ride-sharing service have increased — including improved 24-hour support, background checks, new in-app safety features and insurance.”

    The company will be notifying riders and drivers as the change goes into effect in their cities.

    One place that won’t be affected at all by the new fees is New York City, where Uber falls under the purview of the New York Taxi and Limousine Commission. NYC riders don’t have to pay a safe rides fee, and never have. The only other city that’s free of that fee is Halifax, Canada.

    Many cities will remain the same at $1, including Las Vegas, Chicago, Flagstaff, AZ, and Reno, NV, among others.

    To see how “Safe Rides” fees stack up in various cities around the country, check out the Business Insider story.



ribbi
  • by Mary Beth Quirk
  • via Consumerist


uUPS Increasing Fees, Fuel Surcharges For Larger, Oversized Packages — Just In Time For The Holidaysr


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  • (Misfit Photographer)
    Shipping that new bike to your niece this holiday season will cost more than it did last year if you’re using UPS: the company announced that it’s upping the fees it charges customers to ship large, oversized packages as well as raising fuel surcharges on those items… just in time for the holiday season.

    UPS is increasing fees to try to make up some of the money it spends handling larger shipments, which in turn create delivery traffic jams, reports the Wall Street Journal: as of Nov. 2, big, bulky and otherwise larger packages will cost $110 to ship, up from the $57.50 it currently charges for oversized packages.

    It’ll also slap a new fuel surcharge of 5.25% (up from 4.75%) for ground shipping, and raise it to 4.5% (up from 3%) for air and international shipping. Again, this is despite the fact that the price of fuel is actually going down.

    UPS hasn’t had it easy during recent holiday seasons: in 2013 it was overwhelmed by a flood of online orders, and last year it was too prepared, and ended up being less productive somehow.

    To ready itself for this holiday season, UPS talked to retailers over the summer and warned them it was planning to charge more for those packages and lower or eliminate discounts and waivers on those extra charges that had been negotiated in the past.

    This might not affect larger e-commerce companies like Amazon as much, but for smaller companies, it’s not so easy to pass on those costs to the consumer.

    “Shipping is one of our biggest line items, and is hard to pass on to the customer,” the co-founder of eCreamery explained to the WSJ recently.

    Still thinking of some large items you want to ship this season? Here’s how the UPS defines those items:

    A Large Package Surcharge will be applied to each UPS package when its length plus girth [(2 x width) + (2 x height)] combined exceeds 130 inches (330cm), but does not exceed the maximum UPS size of 165 inches (419cm).

    Large Packages are subject to a minimum billable weight of 90 pounds (40kgs) in addition to the Large Package Surcharge.

    Click here for UPS’ guidelines on measuring packages.

    UPS Raises Fees, Fuel Surcharge on Oversized Packages Ahead of Holidays [Wall Street Journal]



ribbi
  • by Mary Beth Quirk
  • via Consumerist


uAppeals Court Says Google’s Book-Scanning Project Is Legal Fair User


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  • While Google Books search results do show actual pages of scanned books, they also omit pages believed to be irrelevant to the search terms.
    A federal appeals court has sided with Google in a lawsuit filed by the nation’s largest trade group for professional writers, ruling that the Internet giant’s large-scale book-scanning project is a legal fair use of these texts and not a violation of the authors’ copyright.

    The Google Library Project is more than a decade old and involves partnerships with a number of top research libraries. These institutions select books from their collections for Google to scan and make searchable. This was done without permission of the authors involved.

    Since the project launched in 2004, Google has scanned more than 20 million titles, though most of them are out of print books, many of which are already in the public domain.

    In addition to the Library Project, there is Google Books, which allows users to freely search for terms and phrases — just like a normal Google search, but one that turns up results from scanned books instead of websites.

    While Google does sometimes include links of where books can be purchased, the company says it doesn’t make any money from those links. Furthermore, it does not — unlike its web search engine — run ads against Google Books search results.

    The search results may pull up what Google describes as “snippets” — actual images from the scanned books — but which some critics believe cross the line into copyright violation, especially because it often brings in pages before and after the sought-after term.

    For example, a search for “wherefore art thou romeo” on Google Books may lead you to Harold Bloom’s analysis of Romeo & Juliet.

    The results don’t turn up the full book, but because of the frequency of the use of the name “Romeo” in the book, much of this particular title is freely available to peruse. However, as in all Books titles, there are certain sections that are “blacklisted” and will not show up.

    Google has made certain copyright-centered concessions over the years. In 2005, it began letting authors request removal of snippets from Books search results. Additionally, if a single snippet is deemed acceptable to meet the needs of a search — say a dictionary or glossary entry — no neighboring pages are shown.

    Libraries that provide books to Google for scanning are allowed to download a digital copy of the scanned pages, but are contractually required to abide by copyright law and not disseminate that file to the public at large.

    In Sept. 2005, Authors Guild — a professional organization representing thousands of professional writers — sued Google on behalf of its affected members.

    Three years later, Google and the Guild reached a settlement that would have seen the search engine pay out around $125 million to copyright holders but which would also allow the company to continue scanning titles and make money from them by running ads against the results.

    This settlement was ultimately rejected by the court in 2011 because it would give Google a “significant advantage over competitors, rewarding it for engaging in wholesale copying of copyrighted works without permission, while releasing claims well beyond those presented in the case.”

    And so an amended class action complaint was filed in 2011, only to be dismissed in 2013 by a U.S. District Court judge [PDF].

    In dismissing the case, that judge declared that Google Books passes the 4-point sniff test for fair use.

    First, the program is transformative and non-commercial. It “digitizes books and transforms
    expressive text into a comprehensive word index that helps readers, scholars, researchers, and others find books.” It also “does not supersede or supplant books because it is not a tool to be used to read books.”

    Second, the scanned texts have all been previously published and made available to the public. Unpublished works present a higher bar for fair use considerations.

    The third factor in the fair use test involves how much of the original text is made available. While the judge acknowledged that Google puts limits on what can be seen, this factor “weighs slightly against a finding of fair use.”

    Finally, there’s the consideration of what sort of impact Google Books might have on the market value for the scanned texts.

    The Guild had argued that the Google snippets could serve as a “market replacement” for the scanned books, and that freeloaders could use multiple search terms to eventually obtain all the pages of a book for free.

    But the judge found that these arguments didn’t make sense.

    “Google does not sell its scans, and the scans do not replace the books,” reads the dismissal. “While partner libraries have the ability to download a scan of a book from their collections, they owned the books already — they provided the original book to Google to scan. Nor is it likely that someone would take the time and energy to input countless searches to try and get enough snippets to comprise an entire book.”

    The judge contended that in order for someone to piece together enough snippets to obtain a full book, that person would already need to have a copy of the book in their possession.

    The plaintiffs appealed the dismissal to the U.S. Second Circuit, located in New York City, the heart of the U.S. book publishing industry.

    In this morning’s appeals court opinion [PDF], the panel upholds the lower court’s ruling and explains further why it believes that Google Books constitutes a fair use of the scanned texts.

    “The purpose of Google’s copying of the original copyrighted books is to make available significant information about those books, permitting a searcher to identify those that contain a word or term of interest, as well as those that do not include reference to it,” explains the court. “In addition… Google allows readers to learn the frequency of usage of selected words in the aggregate corpus of published books in different historical periods.”

    This satisfies, in the panel’s view, the “transformative” portion of the fair use test.

    Additionally, the court defended the importance of Google’s snippets, as they provide context for the search results.

    Without snippets, users only know “whether and how often the searched term appears in the book,” according to the ruling. Merely knowing a term exists in a book is not sufficient for evaluating that book’s value as a resource.

    “Google’s division of the page into tiny snippets is designed to show the searcher just enough context surrounding the searched term to help her evaluate whether the book falls within the scope of her interest (without revealing so much as to threaten the author’s copyright interests),” explains the court.

    With regard to the issue of how much text is included in those snippets — a matter that the lower court acknowledged was not in Google’s favor — the appeals court found that, “Complete unchanged copying has repeatedly been found justified as fair use when the copying was reasonably appropriate to achieve the copier’s transformative purpose and was done in such a manner that it did not offer a competing substitute for the original.”

    The court notes that Google does make an unauthorized digital copy of the entire book, but it does not reveal that full copy to the public.

    “The copy is made to enable the search functions to reveal limited, important information about the books,” explains the opinion, which states that the current format of Google Books search results do not “reveal matter that offers the marketplace a significantly competing substitute for the copyrighted work.”

    The appeals court acknowledged that the “snippet function can cause some loss of sales,” and that “There are surely instances in which a searcher’s need for access to a text will be satisfied by the snippet view, resulting in either the loss of a sale to that searcher, or reduction of demand on libraries for that title, which might have resulted in libraries purchasing additional copies.”

    But, countered the panel, the potential — or even certain — loss of some sales “does not suffice to make the copy an effectively competing substitute” that would negate the fair use argument. “There must be a meaningful or significant effect ‘upon the potential market for or value of the copyrighted work.'”

    In fact, according to the court, many of the instances in which a search result might satisfy someone’s interest in buying a book or borrowing it from a library involve searches for historical fact.

    It gives the example of someone looking to confirm that Franklin D. Roosevelt had polio. A search for “roosevelt polio” might turn up a book confirming the president’s illness and when he contracted the virus. The researcher’s needs are fulfilled without buying the book or borrowing it from a library, but what was gleaned from the search were mere facts that aren’t protected by copyright.

    “[C]opyright does not extend to the facts communicated,” in a book, explains the panel. “It protects only the author’s manner of expression.”

    Google could provide those facts, citing the Roosevelt book, without the author’s permission.

    Aside from setting pro-fair use precedent, another important aspect of today’s ruling — which could still be appealed to the U.S. Supreme Court — is that it means Google and the Authors Guild will not try to enter into any sort of settlement like the one rejected by the court in 2011.

    That sort of arrangement would have had the effect of making Google the only online repository for this sort of research. No other competitor would have been able to amass such a collection of scanned titles for a relatively little amount of money given the number of books involved.

    While today’s ruling doesn’t add any new competitors to the book-scanning field, it clarifies that it’s perfectly legal for others to launch their own scanning and search programs.



ribbi
  • by Chris Morran
  • via Consumerist