вторник, 13 октября 2015 г.

uMaybe Stay Away From Caramel Apples At Room Temperature This Fallr


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  • (ChrisGoldNY)
    Late last year, an outbreak of Listeriosis traced to caramel apples killed seven people and caused one miscarriage, and hospitalized dozens of people. These treats are most popular during the fall, which is Halloween season and apple-harvesting season, which is why consumers might be understandably worried that it could happen again this year. Microbiologists have found one possible cause of the contamination: sticks.

    Normally, you eat a candy apple impaled on a stick. In this outbreak, it was clearly the apples that brought Listeria to the party, and not the caramel or the sticks, but researchers at the University of Wisconsin discovered that apples with sticks that are stored without refrigeration are the most likely to spread Listeria.

    The Washington Post explains that the researchers speculate that piercing an apple with a stick causes juices from the inside of the contaminated fruit to pour to the outside. If the apple is immediately dipped in caramel or chocolate, there’s a nice space between along the apple skin for the bacteria to multiply. Since cold temperatures slow the growth of Listeria, the researchers found less of the bacteria on refrigerated apples.

    They deliberately contaminated the apples to see how different preparation and storage methods would affect the bacterial contamination, so keep that in mind: if your own apples are thoroughly washed, you don’t have much to worry about. Keep these issues in mind when you or a family member are tempted by a commercially prepared caramel apple, though.

    Unrefrigerated caramel apples may pose deadly listeria risk, study suggests [Washington Post]



ribbi
  • by Laura Northrup
  • via Consumerist


uUnder-Investigation Educators Still Received $8.1B In Federal Funds Last Yearr


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  • (Scott Cimakosky)

    The federal government has ramped up its efforts to protect consumers from unfair and deceptive for-profit colleges in recent years: implementing so-called gainful employment rules this summer, discharging millions of dollars in student loans for students who were defrauded by Corinthian Colleges and restricting the University of Phoenix’s ability to participate in tuition-assistance programs for active-duty servicemembers. Still, these steps appear to have done little to keep questionable for-profit colleges from getting their hands on billions of dollars in funding straight from the government. 

    In fact, the 152 for-profit colleges currently under investigation by federal and state regulators received $8.1 billion in federal student loan and grant payments last fiscal year, according to a new report from the New York Times.

    Schools receiving these funds run the gamut: small beauty programs, online law schools and behemoth chains like University of Phoenix or ITT Technical.

    While many of the schools have been scrutinized for unfair practices, like inflating graduation and job placement rates, the New York Times reports the Department of Education can’t withhold funding from colleges without definitive proof of wrongdoing.

    It’s a difficult situation as the for-profit industry sees the agency as unfairly targeting for-profit colleges that provide educations for some of the country’s most-underserved consumers, while consumer advocates say the Dept. isn’t doing enough to protect often vulnerable students.

    The Department has attempted to rein in the bad actors by restricting their ability to expand their programs or the number of campuses, capping the number of students eligible for student loans or requiring them to post letters of credit in order to receive federal aid, the Times reports.

    But consumer advocates say that schools – especially large for-profit chains – can simply sidestep these efforts through loopholes, most notably when it comes to student loan default rates.

    The government can withhold student loan payments when a college’s default rate surpasses 30% three years in row. But this standard has all but been considered inadequate by advocates who say for-profit schools in trouble have simply pushed students into deferments or forbearance so they don’t count against the three-year time frame.

    According to the Times, nearly 100 schools with default rates above 30% received $116 million in federal aid last year.

    The Department’s other measures – including a cash-monitoring list and financial sanctions – have also failed to make a difference, advocates say.

    Last, year 98 for-profit schools on the Education Department’s financial responsibility watch list received a combined $600 million. Another 35 schools with limited access to federal money in advance still received $15 million.

    For some advocates, the answer to cutting of the funding is simple: team up with state regulators.

    Maura Healey, Massachusetts Attorney General, says the findings of abuse by attorney general’s offices and other authorities should be enough for the government to cut off funding.

    But it’s not – at least for the time being – and that’s evidenced by the tens of millions of dollars collected by allegedly dishonest for-profit colleges over the last year.

    Education Management Corporation, the company behind the Art Institutes and Argosy schools, received $1.25 billion in federal funds last school year despite being investigated or sued by 12 states in recent years, the Times reports.

    Likewise, ITT Education Services, the company behind ITT Technical Institute, has been the target of a federal fraud investigation by the Department of Justice and had executives sued by the Securities and Exchange Commission this year. Still, the Times reports, the campuses earmarked for issues received $592 million in the last 12 months.

    And it’s not just well-known, large for-profit colleges that receive big bucks from the government.

    Alta Colleges, which operates campuses and online schools in several states, is being sued by the Illinois attorney general for alleged “deceptive, unfair and abusive practices in the marketing and selling of their criminal justice program.”

    Nevertheless, the school received more than $104 million in federal aid in the last school year, according to the Times.

    “These schools exist on the back of U.S. taxpayers,” Healey, the Massachusetts attorney general, said. “It’s time to turn off the spigot of federal student loan that are flowing into these for-profit colleges.”

    For-Profit Colleges Accused of Fraud Still Receive U.S. Funds [The New York Times]



ribbi
  • by Ashlee Kieler
  • via Consumerist


uContractor Accepts $7,500 In Payments, Disappearsr


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  • (Consumerist Dot Com)
    When you hire a contractor and they do a competent job, you should be able to just hire that contractor again without checking their background and starting the process over. Right? Not so fast, as one person who aspired to have new doors installed in his home learned the hard way. He hired back a contractor he had used in the past without checking any licenses, and paid about $7,500 for his mistake.

    About five years ago, a California man hired a highly recommended contractor to replace his roof. He called up the same guy again when he needed some doors installed, not knowing that the contractor bad lost his license in the interim, after committing serious violations and then not paying the fines for them.

    “Since this person obviously had a license, they know what the laws are [and] they know their license has been revoked,” a represenative of the state license board for contractors explained to CBS Sacramento. Yet the homeowner put down payments totaling $7,500–far more than the recommended 10% before work begins–and the contractor never showed up to start the work.

    Potential scrutiny from a TV station prompted this contractor to refund some of the money, returning a few thousand to the homeowner in cash and promising the rest. He even signed a promispory note, but didn’t pay up, and the homeowner was forced to take him to small clams court.

    After a judgement from the court, the contractor has finally paid about $5,000 of the ill-gotten funds back. The homeowner looks forward to having a contractor with a current license actually show up to install his doors.

    Call Kurtis: I Gave My Contractor $7,000, Then He Vanished [CBS Sacramento]



ribbi
  • by Laura Northrup
  • via Consumerist


uDeal$ Stores Will Be Rebranded As Dollar Treer


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  • (Mike Mozart)

    Dollar Tree pumped up its namesake portfolio earlier this year when it completed the $9.2 billion takeover of rival retailer Family Dollar, converting many of those stores into Dollar Trees. Now the discount chain will be bestowing its name on more than 200 smaller Deals (or Deal$) branded stores.

    Virginia-based Dollar Tree announced Tuesday that it will convert 217 Deals stores – which sells products for more than $1 – into Dollar Trees and five others into Family Dollar stores by mid-2016.

    The company bought 138 Deals locations back in 2006 and grew the chain to include 222 stores in 19 states, the Charlotte Observer reports.

    Bob Sasser, Dollar Tree CEO, said in a statement that the company believes that converting the Deals stores will allow the company to operate more efficiently.

    “For nearly a decade, our committed team of Deals associates has done a great job of consistently providing customers with terrific values,” he said. “We are confident that we can better serve our Deals customers and markets through one of our primary banners.”

    As for the company’s recent acquisition of more than 8,200 Family Dollar stores, Sasser says work has been moving quickly. The retailer is on track to convert at least 150 of the new Family Dollar stores into Dollar Trees by the end of October.

    [via The Charlotte Observer]



ribbi
  • by Ashlee Kieler
  • via Consumerist


uTPP: Leaked Chapter Shows Trade Agreement Could Have Big Effects On Drug Prices, Privacyr


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  • (frankieleon)
    The 12 countries participating in the Trans-Pacific Partnership finally came to an agreement on the more-or-less final draft on October 6. Each member nation soon gets to kick off its own ratifying process, but until that formally begins, the entire text is still a closely-held secret.

    Or at least, most of the text is. One chapter, however, has leaked, and it has consumer and tech advocates seriously worried. Here’s what we know.

    What got leaked?
    WikiLeaks has posted a full, apparently near-final version of the as-yet unnumbered chapter on intellectual property rights. The date on the text is October 5; since the participating nations announced they had reached an accord on October 6, it seems likely to be the final draft in all important respects. (Placeholders remain for the sort of non-content pieces, like chapter number and article headings.) The full text of the single chapter (PDF) is about 60 pages long.

    What areas does the IP chapter cover?
    The text deals with all issues of intellectual property, including patents, copyright, and trademarks. That sounds broad because it is: those issues cover everything from online file-sharing to drug patents.

    Among the specific subsections are articles specifically regarding:

    • Domain name cybersquatting
    • What categories of invention a nation may determine cannot be patented
    • Rules boosting exclusivity for “agricultural chemical products”
    • Protection for pharmaceutical product patents
    • Protection for industrial designs
    • Guarantees for protection of copyright, including rights of reproduction, broadcast, and distribution
    • Extension of all copyright terms to a minimum of 70 years + the life of the author
    • DRM and rights protection (“technological protection measures”)

    Which parts are raising the most hackles?
    Concerns specifically based on the IP chapter generally circle around three areas: pharmaceutical patents, copyrights, and DRM.

    Okay, what’s the deal with the drug patents?
    Opposition to the TPP sections on pharmaceuticals comes down to concerns over cost and availability. Provisions in the treaty would extend the IP rights for certain drugs and delay the development and approval of generics.

    Brand-name medicine is way more expensive than the generic stuff; anyone who’s picked up a bottle of store-brand ibuprofen instead of name-brand Advil or Motrin knows that much. When you get to prescription drugs, the difference gets even more stark, and can in some cases run into thousands of dollars… per dose.

    So, consumers (and their health insurance companies) like generics, because they do the same thing, with less of a punch to the wallet. But of course the premium pharmaceutical companies don’t like generics, because then they do not get to print money. So they do anything they can to interfere with that process. Including lobbying hard to have their interests protected in international trade agreements.

    Politico, analyzing an earlier leaked version of the draft back in May, explained that the suggested changes would significantly delay the time it would take for new generics to come to market — and the changes, and the way they apply to all participating nations, would mean that some nations might not get certain generics at all.

    The end result, across the board, would likely be significant increases in (already-high) drug prices, especially facing the poorest consumers who can least afford it.

    And what’s the deal with copyright and DRM?
    The frustrations over the copyright provisions come down to three major areas: extension, enforcement, and privacy.

    Copyright extensions in the U.S. over the past 20 years have already made it so no works can enter the public domain until at least 2019, and the TPP is set to expand and solidify that in all member nations, which would be required to agree to copyright terms of at least life of the author plus 70 years.

    So let’s say you were born in 1980 and publish your first book in 2015, at age 35. The crystal ball says you will be fortunate and live to a ripe old age of 90 before passing away peacefully in 2070. The rights-holder of your book at that future time — your estate, heirs, or publisher — would then continue to hold the exclusive copyright on that book you published this year until at least 2140, if not longer. That’s been the law in the U.S. since 1998, but would now apply to all 12 nations.

    In addition to expanding the pool of what stays under copyright and for how long, the enforcement mechanisms for investigating and punishing those copyright infringements have created strong concern. The TPP requires participating nations to determine and implement some kind of legal framework for catching infringers, which means getting customer data from ISPs.

    As BoingBoing explains it, any country prosecuting someone for “intellectual property theft” can demand that other countries turn over a huge amount of otherwise private data: “information regarding any person involved in any aspect of the infringement or alleged infringement, and regarding the means of production or the channels of distribution of the infringing or allegedly infringing goods or services, including the identification of third persons alleged to be involved in the production and distribution of such goods or services and of their channels of distribution.”

    ZDNet has a thorough breakdown of all the relevant passages on enforcement. The TL;DR version? In all participating nations, anyone found to have infringed copyright will have to pay civil damages… and the TPP grants courts in all those countries the rights to consider basically everything and set the bar sky-high in determining those penalties.

    Those penalties apply to any act that involves circumventing DRM on a product, too — even if you don’t distribute the product in violation of copyright, the EFF explains.

    BoingBoing also notes one particular clause of concern when it comes to whistleblowers: “Under the terms of the text, countries in the TPP can force each other to suspend legal proceedings if the trial would cause embarrassing information — information ‘detrimental to a party’s economic interests, international relations, or national defense or national security’ — would come to light. That would be the Wikileaks/Snowden clause.”

    This is a leaked draft though, right? Not final? So can it change?
    Small details — still subject to the “legal scrub” — are still subject to change. But the negotiators who sit around the big table and hammer out all the meaningful clauses are done, so those parts are probably fixed.

    Two previous leaks of earlier drafts of the IP chapter, from previous months and years, indicate that the current shape of the text appears to be in line with earlier versions.



ribbi
  • by Kate Cox
  • via Consumerist


uKohl’s Expands New Same-Day Delivery Service To 6 Additional Citiesr


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  • (Mike Mozart)

    Less than a month after Kohl’s said it would join the throngs of other retailers dipping their toes in the world of same-day delivery, the company plans to expand its pilot service to six more cities just in time for the start of the holiday shopping season. 

    The new cities are Boston, Brooklyn/Queens, Los Angeles, Miami, Northern New Jersey, and Philadelphia. They join San Francisco and Chicago in the program which first launched in late September.

    Deliveries will be made by Deliv, a company that contracts drivers to pick up ordered items from stores and malls and bring them to customers.

    Kohl’s expands same-day delivery to 9 cities ahead of holiday season [Reuters]



ribbi
  • by Ashlee Kieler
  • via Consumerist


uComcast Tests Program That Proactively Calls Customers To Fix Problemsr


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  • (Mike Mozart)

    At times it can be difficult to schedule a service call with a cable/phone/internet provider when you notice an issue. So, it’s no wonder Consumerist reader Jack was suspicious of a voicemail he received last week from a someone claiming to be a Comcast employee notifying him that the company had detected poor signals reaching his equipment and offering to send a tech to investigate the issue. 

    The message struck Jack as odd, because, for one thing, Comcast isn’t exactly known for its stellar customer service rapport, and he hadn’t actually noticed anything amiss with his current service.

    “Hi, this is Jeremy. I’m part of a routine monitoring team for Comcast. Our system has detected poor signals getting to your equipment. We’d like to make an appointment to have a tech come out and get it fixed.”

    “The wording is strange and you rarely hear their employees say ‘Comcast’ anymore. They use ‘Xfinity.’ On the bill I receive every month the name ‘Comcast’ is nowhere to be found,” Jack tells Consumerist. “If there were ‘poor signals’ don’t you think I’d notice it in either my TV reception, my internet connection, or both?”

    So, was the call from a fraudster trying to finagle his way into Jack’s home, or was the service provider, known for ranking among the worst when it comes to customer service, turning over a new leaf?

    Let’s not credit Comcast with changing its ways just yet, but the call in this case was legitimate, and is part of the company’s revamped customer service experience in the Northwest. 

    Comcast spokesperson Jenni Moyer says the Routine Monitoring Team is a proactive service program Comcast is testing only in Portland, OR, to better ensure customers are getting the service they pay for.

    In recent weeks, the dedicated team has been working to contact customers when internal monitoring systems find potential connectivity problems, she says.

    The program uses “new smart network tools developed to diagnose issues based on information about the performance of different devices customers have on their accounts.”

    If the tools detect a device that’s not scoring well – according to Comcast’s internal metrics – the company will contact the customer to troubleshoot and schedule a service call if needed.

    Still, Moyer suggests anyone who receives an unsolicited call from the company confirm its legitimacy with Comcast.

    As for Jack, he eventually verified that the call was from a member of the Routine Monitoring Team who had noticed a problem with his internet connectivity.

    “Doesn’t sound like the Comcast we’ve come to know, does it?” Jack tells Consumerist. “Anyway, they sent a tech out and he did quite a few things. The main one was to install a new drop. That’s the line that comes from the pole outside to my house. It had been replaced by either Comcast or a Comcast contractor a couple of years ago and apparently wasn’t done correctly. The tech also changed some wire and connectors and gave me a new splitter to use. All the parameters are better now.”

    More than a year ago, Comcast vowed to win back customers with superb service – or something like that – by Comcast promoted Charlie Herrin to be Senior VP of Customer Experience, who just months later declared that customer service “will be our best product.”

     



ribbi
  • by Ashlee Kieler
  • via Consumerist