четверг, 1 октября 2015 г.

uNational Park Service Hiking Entry Fees At 130 Parks To Raise Money Needed For Repairsr


4 4 4 9
  • (_jwong)
    Before you head to Yosemite or Yellowstone for your next trip, you might want to check the price of admission: the National Park Service is hiking entry fees at 130 locations in order to raise money it needs to fix trails, bridges, and buildings visitors use every day. In some cases, prices will double, or even triple.

    Passes for Yosemite in California, for example, will jump from $20 to $30 for a single vehicle entry, the Rocky Mountain in Colorado will see an annual pass go from $40 to $80 and an annual pass for the Everglades will now cost $40 instead of $25.

    Fees for camping, showering, paddleboating, and cave tours at 176 parks will also see a hike, reports the Washington Post.

    The National Park Service needs $11.5 billion to do all the repairs necessary to keep up with the 293 million people who visit the parks each year, National Parks director Jonathan Jarvis told the Associated Press.

    “We cannot greet them with rundown facilities,” he told the Associated Press.

    Most parks haven’t seen entry fees go up since 2008 or some, since 2006. Fee increases were put on hold during the recession, so people would still show up.

    If you’re not into paying entry fees, there are two days coming up where all parks will be free to access: on Oct. 8, to celebrate “Senior Skip Day,” says a rep from the NPS, as well as Veterans Day, Nov. 11. If you want extras like camping or boats, you’ll still have to pay for those services and reservations.



ribbi
  • by Mary Beth Quirk
  • via Consumerist


uThe Narwhal Bacon Box Is Not Clear On The Concept Of ‘Monthly’ Subscription Boxesr


4 4 4 9
  • 11401249_384769721726108_5423980211676643674_nThe appeal of monthly subscription boxes is that, um, you get a subscription box. Monthly. That’s why customers are so disappointed in the Narwhal Bacon Box, which promised to be a monthly box with Reddit-themed content. It hasn’t managed to ship any boxes yet.

    Bob Brown at Network World gave the box a try for a month and couldn’t tell his readers whether a subscription would be worth their time because he doesn’t have the box yet. The box for July.

    “I guess I should have been concerned about NBB from the start when I received email on July 28 informing me that my box would arrive in mid-July,” he wrote. “Oh, maybe they meant 2016?” That’s a lot of lead time, so probably not.

    He’s not alone, though. The startup’s Facebook page is full of posts from customers complaining that they haven’t received July or August boxes, and September’s hasn’t shipped yet either.

    The company claims that they’ve had problems sourcing their products and with “fulfillment,” or actually getting the boxes shipped out.

    Reddit-inspired Narwhal Bacon Box is fizzling, not sizzling [Network World]



ribbi
  • by Laura Northrup
  • via Consumerist


uL.A.-Based Auto Lender Must Pay $48M In Fines, Refunds For Illegal Collectionsr


4 4 4 9
  • (Eric Norris)

    For the second time this week, the Consumer Financial Protection Bureau has flexed its muscles when it comes to reining in unscrupulous indirect auto loan financiers. Just days after taking action against Fifth Third Bank for auto-lending discrimination, the Bureau ordered a Los Angeles-based finance company and its auto title lending subsidiary to pay $48.3 million in fines and relief to affected borrowers stemming from a laundry list of allegedly illegal debt collection practices.

    A proposed consent order [PDF] accuses Westlake Services and Wilshire Consumer Credit of using a variety of legally questionable tactics since at least 2010.

    These include: using phony caller ID information; falsely threatening to refer borrowers for criminal prosecution; and illegally disclosing information about debts to borrowers’ employers, friends, and family.

    Westlake Services, which specializes in purchasing and servicing auto loans, including many subprime and near-subprime loans, purchased loans from auto dealers nationwide. Wilshire Consumer Credit, a wholly owned subsidiary of Westlake, offers auto title loans directly to consumers, largely via the Internet, and services those loans. The company also purchases and services auto title loans made by others.

    An investigation by the CFPB found that starting in January 2010, the companies’ debt collectors began using a web-based service called Skip Tracy — which allowed them to change the phone number and caller ID that recipients see — to place calls to more than 137,000 loan borrowers.

    The Bureau found that collectors altered the calls to make it appear they were coming from other entities, including repossession companies. The debt collectors would then pretend during the call that they were calling from repossession companies and make threats that the borrowers’ vehicles were in immediate danger of being repossessed.

    Collectors also allegedly used Skip Tracy to make it appear as if other businesses were contacting customers, with IDs showing things like “flower shop.” The collectors then kept up the ruse by posing as a flower shop employee in order to trick customers into disclosing their location or the location of their vehicle.

    In other instances, the complaint states that the companies used the phone service to make it look as if they were calling from investigation or enforcement divisions.

    “The companies explicitly and implicitly threatened to file criminal charges against consumers even when they had not decided to refer the borrowers to criminal authorities,” the CFPB says.”These tactics likely misled consumers into believing they needed to make a payment urgently to avoid an investigation.”

    From January 2010 to April 2014, Westlake and Wilshire called consumers whose vehicles had already been repossessed and used Skip Tracy to make it appear the calls were coming from a party associated with the word “storage.”

    During these calls, collectors falsely implied that the that the vehicles would be released if the borrowers made a partial payment on the account. In reality, the companies would actually only release a repossessed vehicle after a borrower paid the full amount due.

    The companies also illegally contacted borrowers’ employers, friends, and family members about overdue debts.

    According to the CFPB complaint, the companies paid a third-party repossession company to make debt collection calls to borrowers, even when the companies had not decided to repossess the consumers’ vehicles or the companies had no reason to believe repossession was imminent.

    “This tactic likely misled consumers into believing that they needed to make a payment urgently to avoid repossession,” the CFPB claims.

    In addition to deceiving consumers with illegal debt collection practices, the CFPB found Westlake and Wilshire violated consumer financial protection laws with advertising, customer relations and account servicing.

    From Jan. 2010 to Sept. 2010 the company deceived borrowers about the effects of due date changes or extensions to loan terms, as well as hid the true cost of credit.

    Specifically, the CFPB found that Wilshire used monthly interest rates or other interest rates in advertisements for auto title loans in 2012 and 2013, without disclosing the loans’ annual percentage rate as required by law.

    Monthly rates advertised by Wilshire only appeared in small print on its website. Representatives speaking with prospective borrowers on the phone would answer questions about the cost of loans by providing monthly rates or other rates instead of the annual percentage rate.

    Under the terms of a proposed CFPB consent order, Wilshire and Westlake must provide $44.1 million in redress to affected borrowers. The funds will be issued in the form of $25.8 million in cash, while the remainder will come from balance reductions to open accounts.

    The company must also pay a $4.25 million civil penalty to the CFPB’s Civil Penalty Fund, as well as end deceptive debt collection practices, protect consumers’ private information and end unlawful advertisements.



ribbi
  • by Ashlee Kieler
  • via Consumerist


uHow Drug Companies Use “Product Hopping” To Fight Off Affordable Generic Drugsr


4 4 4 9
  • The makers of Doryx are currently being sued by a company that claims last-minute tweaks to the acne medication have delayed the availability of a generic equivalent.
    You’re probably used to the idea of your doctor prescribing you a brand-name drug and your pharmacist automatically substituting a lower-cost generic equivalent that saves you, the drugstore, and your insurer money. But there’s practice known in the industry as “product hopping” that brand-name drug makers can use to repeatedly delay generic versions from reaching consumers.

    Getting a new drug on the market is a costly and time-consuming process, which is why brand-name drugs have exclusivity windows that last for years. The lack of competition lets them determine the price, recoup their expenses, and make a profit.

    Creating a generic equivalent used to also require significant time and effort to get FDA approval, but the 1984 Drug Price Competition and Patent Term Restoration Act (aka Hatch-Waxman Act) abbreviated the process so long as the generic was equivalent to the original.

    Additionally, for decades states have allowed pharmacists to substitute “AB-rated,” therapeutically equivalent generics for brand-names unless the patient or physician demands otherwise. But for a drug to get that AB rating from the Food and Drug Administration it must, among other factors, not only contain the same active pharmaceutical ingredient as the brand-name drug, but also the same dosage and form.

    And this is where “product hopping” comes in.

    Imagine you’re the head of a drug company that’s bringing in a pile of cash for your popular brand-name product Morranicillin. You know that the patent on this wonder drug is set to expire in the not so distant future and that GenericCorpUSA is waiting in the wings to introduce a cheaper equivalent that will immediately decimate your market share because most pharmacies will automatically start swapping out the new generic.

    But in order for that generic version of Morranicillin to be auto-swapped at the pharmacy, it needs to be virtually identical. So in advance of the generic launch, you tweak the dosage of standard Morranicillin, or switch the standard version from tablets to capsules.

    Each time you do this, GenericCorpUSA needs to revise its generic to match. At the same time, the makers of Morranicillin stop selling the older, slightly different version of the drug and flood doctors’ offices with free samples of the version for which there isn’t a ready generic equivalent.

    Studies show that doctors often don’t think about the cost of a particular drug they prescribe.

    “Doctors’ ignorance of costs, combined with their tendency to underestimate the price of expensive drugs and overestimate the price of inexpensive ones, demonstrate a lack of appreciation of the large difference in cost between inexpensive and expensive drugs,” concluded the authors of one 2007 study.

    Additionally, once doctors find something that works, many tend to stick with that brand even when a generic becomes available.

    In a brief [PDF] filed with a federal appeals court this week, the Federal Trade Commission argues that, through product hopping, a “brand-name manufacturer’s well-timed tweaks to its drugs can thus create an ever-retreating horizon of generic competition at the expense of consumers.”

    The FTC’s brief is related to a lawsuit between two drug companies — Warner Chilcott, maker of brand-name acne drug Doryx, and Mylan, which is seeking to release a generic version.

    Mylan accuses Warner Chilcott of violating federal antitrust laws by engaging in three different product hop reformulations of Doryx. The suit claims these changes were or no therapeutic benefit to patients and only served to delay the release of a true generic equivalent for Doryx.

    The FTC isn’t necessarily siding with Mylan in this lawsuit, but the agency does believe that the U.S. District Court judge erred in granting summary judgment to Warner Chilcott.

    In granting that judgment, the court ruled that Doryx was readily interchangeable with other oral tetracyclines and therefore no reasonable juror could believe that Warner Chilcott had monopoly power.

    And even though the court accepted Mylan’s argument that the Doryx product hopping was done “primarily to defeat generic competition,” it also said that Mylan could have invested money to advertise and market its generic product if it wanted to compete with Doryx, rather than relying on the “regulatory windfall” provided by automatic substitution at the pharmacy.

    The FTC counters in its brief that the District Court exhibited a “basic misunderstanding of the special characteristics of the pharmaceutical marketplace.”

    The agency argues that automatic substitution is necessary to address the “disconnect between prescribing physicians and payors” that “often insulates brand-name prescription drugs from effective price competition.” It contends that without the ready availability of an AB-rated generic, “a given drug may be priced at monopoly levels even if other drugs are therapeutically similar.”

    And while product hopping might not be illegal, the FTC says it can sometimes be evidence of monopoly power.

    “The manufacturer of a brand-name drug generally undertakes a product hop to preserve high profits that generic versions of the same drug would undercut but that no alternative drug, competing in the same market, has yet disciplined,” explains the brief. “If such a broader market existed, competition from those alternative drugs should already have driven down the price for the brand-name drug, and a brand company would thus normally have little incentive to make minor product changes solely to defeat generic entry.”

    The FTC points to the recent Second Circuit opinion [PDF] in a lawsuit filed by the state of New York against drug maker Actavis. The drug company was accused of pulling nearly all of its Namenda IR Alzheimer’s drug from the market shortly before the patent expired, and making a push on the new Namenda XR drug with a patent that protects the company through 2029. By shifting doctors away from prescribing IR, Actavis took away opportunities for generic drug makers to offer a lower-cost version of the original.

    In that case, the Second Circuit concluded that the forced switch was anticompetitive because it had the “effect of significantly reducing usage of rivals’ products” in order to protect the Namenda monopoly.

    This ruling, argues the FTC, contradicts the conclusion of the lower court in the Mylan case.

    The Second Circuit also held that to make an antitrust case, “generics need not be barred ‘from all means of distribution’ if they are ‘bar[red]… from the cost-efficient ones,'” and that when it comes to generic drugs automatic substitution is “the only cost-efficient means of competing available to generic manufacturers.”

    Whether product hopping is a matter of legally trying to protect one’s investment or a predatory, anticompetitive practice will likely be decided by the U.S. Supreme Court at some point. Regardless of whether it’s legal, it does highlight the importance of talking to your physician to make sure you’re not being prescribed a brand-name drug just because they haven’t thought about a possible lower-cost generic.



ribbi
  • by Chris Morran
  • via Consumerist


uHead Of Local Post Office Shows Up At Guy’s Door To Personally Apologize For USPS Package Tracking Mix-Upr


4 4 4 9
  • (.sanden.)
    Remember Tony? He’s the guy who was waiting around for a package to be delivered by the U.S. Postal Service, only to find that the online tracking said a carrier had attempted to deliver it while he was out briefly — an event that video from his home security system proved never happened. While it’s still unclear what exactly led to the contradicting tracking info — something many, many of our readers have said they’ve experienced — there’s a happy ending in this case at least: Tony says the new postmaster in charge of his local office showed up on Wednesday to personally apologize to him for the mix-up.

    Tony has been keeping in touch with us since Consumerist posted his story on Tuesday, writing that yesterday, the new postmaster on the job at his local USPS branch — who had been on the job all of three weeks before this incident landed in her lap — had dropped by to talk to him about his experience, and collect more information about his delivery timeline (USPS reps had asked Consumerist to connect them with Tony, but his tracking info was also included in the credits of his video, so his guess is that’s what led to her visit).

    She also wanted to know more about Tony’s previous attempts to address his problems through “official” channels — filing a complaint online as well as calling USPS, to no avail — “so she can take appropriate action up and down the chain,” Tony says.

    As it turns out, both the “no secure location” and “delivered: front porch notifications” were actual scans, and not automated systems updating the info at predetermined times, Tony adds, which was one possible explanation a former USPS worker had offered Consumerist.

    Tony says he also wants to give a shoutout to his usual mail carrier, “a great guy,” who happened to be on vacation when the mix-up with substitute mail carriers occurred.

    “He knocked REALLY loud today when he delivered my package,” Tony wrote, noting that he feels bad if the video got him into any trouble. He says he made it clear during the postmaster’s visit that his carrier is a good guy.

    “I’m sure she has a lot on her plate with her new job,” Tony says of the new postmaster, “but I’m confident that she’ll be able to get out ahead of it. I really doubt I’ll have any issues in the foreseeable future.”

    If only it didn’t take widely-publicized videos and Internet shaming to make USPS take notice, perhaps invisible mail carriers leaving invisible packages would become a less frequent occurrence.



ribbi
  • by Mary Beth Quirk
  • via Consumerist


uThe Chip-And-PIN Credit Card Era Starts Today. What You Need To Knowr


4 4 4 9
  • (frankieleon)

    Over the past few months, you may have noticed more retailers adorning their checkout stands with shiny new credit card readers. While those systems still have an area along the side where you swipe your card’s magnetic strip, they also have a smaller slot in the front where you simply jam gently insert your card. This is all part of the country’s shift toward more secure, but far from perfect, chip-enabled cards that kicks into high-gear today.

    To ensure that customers’ credit card information doesn’t end up in the hands of ne’er-do-wells, credit card companies today implemented a shift in liability that means retailers who haven’t implemented the new EMV systems will be responsible for any fraudulent purchases made with a chip-enabled card.

    Under the EMV system — named for EuroPay, MasterCard and Visa and already in use in Europe — consumers will use a smartcard embedded with a microchip and provide their PIN (or a signature) to complete a transaction. The chips make reproducing a card difficult for criminals. Even if the credit card information is gathered, without the chip, the card is useless for in-person transactions.

    With the liability shift, first announced by Visa and MasterCard back in 2012, non-gas station retailers who don’t have the systems up and running will assume all liability if an incident of fraud occurs.

    That means if a merchant is using the old swipe-and-sign system they are responsible for the cost of fraudulent charges if the customer has a chip card. If the merchant has the proper chip-and-PIN system but the bank hasn’t issued a new chip-and-PIN card to the customer, then the bank is liable.

    There are some exceptions to the accountability shift. While changes take place today for Visa, MasterCard and Discover, ABC News points out that American Express won’t shift liability until Oct. 16.

    Additionally, the change won’t affect some businesses, mainly gas stations, for a while: Automated Fuel Dispensers (pay at pump) transactions won’t make the change until October 1, 2017.

    A survey of 600 small business owners compiled by Wells Fargo earlier this year found that more than half of those who accept point-of-sale card payments were unaware of the requirement change to EMV chip card technology.

    Nearly 51% of the small business owners that took part in the survey say they were unaware that after October 1, they would be liable to cover the costs of any fraudulent transactions.

    Of the business owners who currently accept point-of-sale card payments, only 31% said their systems are capable of accepting chip-enabled cards.

    So what exactly does today’s push for retailers to move to EMV chip-enabled card readers mean for consumers?

    Not a lot, really — aside from learning a new way to pay at the register and having a bit of piece-of-mind that your sensitive payment information is more secure.

    Instead of simply swiping your card like you’ve done for years, the new terminals require customers to insert their card into a small slot at the front of the machine.

    The system then scans the card, reading the chip, which – in my experience – can take a few seconds. The screen then instructs you to remove the card and either sign your name or enter a PIN.

    While the new system is more secure than traditional swipe-and-sign payment methods, customers can continue to use magnetic strip cards if they have them.

    Because some businesses haven’t made the transition to EMV, consumers will likely encounter the swipe method for months or years to come.

    Still, Sean McQuay, a credit card expert at NerdWallet, tells ABC News that people should be wary of stores forcing them to use the swipe method, noting that the ” terminals will become the path of least resistance for theft.”

    Customers should also be aware that the new cards have limitations in their security. For example, it doesn’t necessarily prevent an ID thief from using stolen card numbers for online or phone purchases. There is no such thing as a card that is 100% safe from clever criminals.

    [Via ABC News]



ribbi
  • by Ashlee Kieler
  • via Consumerist


uTwo More Peanut Company Employees Sentenced To Prison For Deadly Salmonella Outbreakr


4 4 4 9
  • (TLFagan)
    A week after a court sentenced the former owner of Peanut Corporation of America to 28 years behind bars for knowingly distributing salmonella-tainted food products tied to nine deaths and potentially thousands of illnesses, two more PCA staffers have received federal prison sentences for their part in the conspiracy to defraud and sicken consumers.

    Samuel Lightsey, a former operations manager at PCA’s plant in Blakely, GA, received a sentence of three years in federal prison, to be followed by three years of supervised release.

    Another former manager at Blakely, Daniel Kilgore, will serve six years behind bars, also to be followed by three years of supervised release.

    Both men pleaded guilty to conspiracy, mail and wire fraud, and the sale of misbranded and adulterated food — all tied to a 2008-2009 outbreak of salmonella that was traced back to PCA products.

    While the government has confirmed 714 illnesses in 46 states directly related to the PCA outbreak, the Centers for Disease Control and Prevention, believes that there were more than 20,000 additional cases that were not reported.

    In 2014, Lightsey and Kilgore both testified in the trial of since-convicted PCA owner Stewart Parnell, his brother and PCA food broker Michael, and Blakely manager Mary Wilkerson. Michael Parnell received a sentence of 20 years, while Wilkerson was sentenced to five years in prison and two years probation.

    The government says the two men aided the Parnells in defrauded PCA customers about the presence of salmonella in the company’s products by, among other things, fabricating certificates of analysis — documents that summarize laboratory results, including test results concerning the presence or absence of pathogens in food — that accompanied food shipments.

    The bogus certificates declared that the PCA products were free of pathogens, but prosecutors say the company failed to test for salmonella or other potential bugs.

    And when FDA officials visited the Blakely plant to investigate the outbreak, Stewart Parnell, Lightsey and Wilkerson gave untrue or misleading answers to officials’ questions.

    “Today’s sentences are a just result,” said Principal Deputy Assistant Attorney General Benjamin C. Mizer, head of the Justice Department’s Civil Division. “They reflect the roles that the defendants played in these terrible acts, their acceptance of responsibility for those roles, and their willingness to assist the government, albeit after the fact, in ensuring that all of those who engaged in criminal activity were held accountable.”



ribbi
  • by Chris Morran
  • via Consumerist