вторник, 1 сентября 2015 г.

uSen. Calls For More Precise Data On “On-Demand” Economy & Workforcer


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  • UberEATS-menu-Godmother-1024x683Independent contractors are nothing new — taxi drivers paying to use a medallion, barbers renting out chairs to cut hair, local artisans selling jewelry and apparel on consignment — but the boom in online platforms that give everyone immediate access to these services and products has resulted in an “on-demand” economy and workforce whose true size and scope is unknown. In an effort to get a more accurate picture on this issue, one U.S. senator is calling on federal officials to provide more relevant data.

    In a letter [PDF] to the Secretary of Commerce and the director of the U.S. Census Bureau, Sen. Mark Warner of Virginia argues that the “federal government’s definitions, data collection, and policies” with regard to the ever-changing online economy “are still based on 20th century perceptions about work and income.”

    Warner calls for more data to determine the implications of an economy in which a growing number of people are “making a living with no connection to a single employer, or without access to the safety net benefits and worker protections typically provided through traditional full-time employment.”

    The senator acknowledges that millions of Americans are making at least some of their income through new services that use smartphones, GPS data, and other information to connect consumers with independent providers — whether it’s getting a ride from a Lyft driver, having your groceries picked up via Instacart, renting a room through Airbnb, or buying a scarf from Etsy.

    The problem is — notes Warner — that we don’t really have any precise idea of how many million Americans are involved.

    He points to a recent Government Accountability Office report on the “contingent workforce,” which put the number at anywhere from fewer than 5% of U.S. workers to more than one-third, all depending on what you consider “contingent.”

    With the goal of hopefully arriving at a more accurate picture, Warner asks if the Census Bureau can distinguish between people who are on-demand workers for their full-time employment (ex.: a person whose Etsy shop brings in enough to earn a living) from on-demand workers who are only supplementing their primary income (ex.: an Etsy seller who makes a few extra bucks a month selling personalized napkins).

    Going further, can the Census folks tell the difference between truly self-employed contractors (ex.: a livery driver operating his own car service under his own company name) and a contractor who may appear to consumers as if they are employees of a digital platform (ex.: an Uber driver whose entire business relationship with the customer is through Uber).

    The senator also wants to know which existing and possible survey and measurement tools could be used to get a better understanding of the growth of this portion of the workforce.

    “We need to figure out creative ways to support and encourage these innovative work arrangements,” says Warner, “and also provide some assurances that these workers have access to something more than government assistance programs to catch them if they fall.”

    The letter asks the two agencies to respond within 30 days.

    In July, the Dept. of Labor provided guidance for employers on the difference between an employee and an independent contractor, and noted that “Misclassification of employees as independent contractors is found in an increasing number of workplaces in the United States, in part reflecting larger restructuring of business organizations.”



ribbi
  • by Chris Morran
  • via Consumerist


uDelta Will Give Business Customers Travel Credits If Its On-Time Rate Dips Below Both United & Americanr


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  • In a move that seems meant to reassure business customers while simultaneously patting itself on the back for a job well-done, Delta Air Lines is talking up its current lead over United Airlines and American Airlines in the area of on-time flights by promising to pay travel credits into corporate accounts if it falls behind its rivals.

    With 83.7% of mainline flights arriving on time in the 12 months through December, Delta is currently No. 3 for on-time arrivals, which is defined by the government as any flight that lands within within 15 minutes of their scheduled arrival. It’s only behind non-global carriers Alaska Airlines and Hawaii Airlines at the first two spots, while American and United came in at sixth and seventh places in 2014, respectively.

    “We’ve been focused on relentless operational success, because any carrier could replicate anything we do, whether it be seats or food or Sky Clubs, but they can’t replicate our performance,” Bob Somers, vice present of global sales told Bloomberg.

    If both — not one or the other — American and United beat Delta’s on-time and completion rates for a year, Delta will award travel credits of $1,000 to $250,000 to businesses with a contract. The amount of credits offered will vary depending on those who suffer the most delays and cancellations.

    It’s a bit of a long shot that Delta will have to pay up, however — the deal doesn’t take into account international flights or regional affiliates, and United and American would have to significantly up their game to outdo Delta as well: according to the U.S. Department of Transportation, their on-time rates for the 12 months ending in December 2014 were 75.99% and 75.79%, respectively.

    Delta to Pay Business Fliers If It’s Later Than American, United [Bloomberg]



ribbi
  • by Mary Beth Quirk
  • via Consumerist


u7-Eleven Expands Delivery Service To Three More Cities, Still Doesn’t Include Slurpeesr


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  • Two months after 7-Eleven announced that lucky (maybe) residents of San Francisco and Oakland could have microwaved burritos and other convenience store fare (no Slurpees, though) delivered right to their home, the company has expanded the service. While the expansion still doesn’t include the on-demand delivery of sugary Slurpees, it does include three additional service areas: Chicago, Los Angeles and certain parts of New York.

    A spokesperson for 7-Eleven tells The Associated Press that Slurpees are best “consumed immediately” and won’t be available for delivery through the service just yet. However, DoorDash – the company that actually delivers the goods – says it is working on a way to get the slushy treats to consumers’ doors without melting.

    7-Eleven’s delivery service is expected to expand to Washington, D.C., and Boston in the coming months.

    7-Eleven expands home delivery in several cities [The Associated Press]



ribbi
  • by Ashlee Kieler
  • via Consumerist


uEmergency Responders Smash Car’s Window After Report Of Baby Locked Inside, End Up Rescuing Lifelike Dollr


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  • Real locked car, unreal baby. (KOGO ABC 7 News)

    Real locked car, unreal baby. (KOGO ABC 7 News)

    If you’re in the habit of leaving eerily lifelike baby dolls strapped into a car seat while you’re out and about, you might want to reconsider, unless, of course, you like having your car’s windows smashed open: police in Oakland, Calif. say emergency responders busted the window of a vehicle after passersby reported a baby locked inside, only to find it was a very human looking doll that’d been placed in a rear-facing car seat, just like a living child would be.

    An officer with the Oakland Police Department told ABC News that emergency personnel forced their way into the vehicle on Monday, because that’s just what has to be done when a report like that comes in.

    “Although this incident did not involve a baby or small child, it was unknown at the time,” the officer said. “And first responders’ number one priority is to ensure … safety.”

    It’s unclear why the owner of the car left the doll in the back seat, but it’s unlikely they’ll make that mistake again. Because as it turns out, people who see what appears to be child in a locked car with the windows up are going to report it. Which of course, is a good thing for any real babies in that situation, so keep it up, guys.

    “We encourage anyone who believes there is a dangerous situation such as this incident to contact emergency personnel so we can make that determination,” the officer added.

    Emergency Crews Smash Car Window to Rescue Baby, Find Lifelike Doll in Car Seat [ABC News]



ribbi
  • by Mary Beth Quirk
  • via Consumerist


uFederal Advisory Panel Recommends Clearer Disclosure Of Airline, Hotel Resort Feesr


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  • It’s no secret that airlines have increased their fees and shrunk the size of their seats over the years in an attempt to maximize revenue. While those extra costs and seat sizes are generally available through the carrier’s website, a federal panel thinks that information would better serve passengers if it were readily available during the ticket purchasing process.

    That was just one recommendation from the Advisory Committee For Aviation Consumer Protections meeting on Tuesday, which included several suggestions related to the travel industry, namely regarding airline and hotel fees.

    When it came to recommendations for the airline industry, the panel determined that carriers should clearly disclose the cost of change and cancellation fees, as well as the size of a plane’s seats before the purchase of a ticket is made.

    The recommendations – which will form the basis for a report to Department of Transportation’s on improvements to be made for existing consumer protection programs – came after the panel heard testimony from passengers about the difficulty they encounter when trying to find information about change or cancellation fees on airlines’ websites and their claims that airlines hid fee information in the fine print of tickets.

    The issue of seat shrinkage was discussed by the panel following concerns that passengers may not be able to properly exit planes in the case of an emergency.

    Those fears have increased in recent years as airlines have decreased the distance between a seat and the seat in front of it by as much as six inches in order to cram more passengers on flights, the Associated Press reports.

    Charles Leocha, a panel member and founder of consumer group Travelers Union, said that while the Federal Aviation Administration requires that aircraft makers demonstrate that all passengers can be evacuated from a plane within 90 seconds, most planes in use were tested before seating room was reduced.

    The panel recommended that the FAA conduct more realistic evacuation tests on planes with seats closer together and that airlines include seat dimensions clearly on their websites.

    Additionally, the panel encouraged the DOT to continue investigating the safety and security issues related to inflight mobile electronic communications.

    “The panel recommends that, if safe and secure, the DOT allow airlines to decide whether passengers can use mobile phones for in-flight calls,” Kathleen Kane, Pennsylvania Attorney General and panel member said.

    In addition to addressing changes related to airlines, the panel also handed down recommendations for the hotel industry, specifically regarding the increased use of mandatory surcharges called “resort fees.”

    Back in 2012, the Federal Trade Commission sent warnings to 22 different hotel operators warning them that they weren’t doing enough to disclose these fees, but no legal actions have been taken since, in spite of the fact that some popular tourist destinations are hiding their resort fees until the final payment screen.

    In July, consumer advocacy groups called on the FTC to put an end to the deceptive fees and take action against hotel operators that refused to follow the orders.

    On Tuesday, the Advisory Committee For Aviation Consumer Protections echoed some of those sentiments with a recommendation – directed at the FTC – that hotels be required to include any mandatory fees in their room rates.

    “If the room is $125 a night and resort fee is $50, they now have to say the room is $175, that’s our recommendation,” Kane said.

    Leocha noted that hotels can continue to list their fees separately once a consumer is at the facility, when it comes to booking the price must include all fees as one figure.

    [via The Associated Press]



ribbi
  • by Ashlee Kieler
  • via Consumerist


uScientists Working Hard To Save Us All From Rapidly Melting Ice Cream Conesr


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  • It’s a hot day, you’ve got a cool treat — it’s inevitable. That ice cream scoop, once so perfect in its rounded form, is going to melt, forcing you to fight the age-old battle against drips with your tongue as your only weapon. Take heart, dessert warriors: there are scientists out there who are trying to help us all, by developing an ice cream that takes a bit longer to melt.

    Researchers at the University of Edinburgh have taken on the task of preventing ice cream from dribbling down your arm so it can instead get into your mouth, reports Public Radio International in a recent segment of “The World” available online.

    “We’re not talking about ice cream that doesn’t melt at all, we’re talking about ice cream that melts more slowly than you would typically expect from a scoop of ice cream sitting on top of an ice cream cone for example,” Kate MacPhee, a professor of biological physics in the Institute of Condensed Matter and Complex Systems at the University of Edinburgh told The World.

    The team is working with a protein called BsIA that binds together air, fat and water in ice cream in what they call a “bacterial raincoat” to keep it frozen longer. The naturally-occuring protein adheres to fat droplets and air bubbles, making them more stable.

    “That’s what you have in ice cream,” says MacPhee. “You have an oil and a sugar-syrup mixture, and you have air in there to keep it light and allow you to scoop it up, and you also have the solid surfaces, which are the ice crystals in there, so our protein can stabilize all of those.”

    When the ingredients are stabilized by this bacterial raincoat, it slows the melting process and prevents gritty ice crystals from forming (like in freezer burn, perhaps) so your ice cream will be even smoother and creamier and still hold up for as much as 10 minutes longer than usual on a hot day. That’s good news when it comes to doing the laundry.

    “We can predict then that children should be able to get all the way through an ice cream cone without it dribbling all down the sides, which I think will be a bonus to parents all around the world,” MacPhee adds.

    Yes, ah, parents. They’re the only ones who have to worry about huge chocolate ice cream stains ravaging a pair of new white shorts after deciding that yes, a double scoop is necessary even when it’s 100 degrees and there are no clouds in the sky.

    A newer, slower melting ice cream cone is coming soon [PRI.org]



ribbi
  • by Mary Beth Quirk
  • via Consumerist


uRadioshack Creditors Claim Pre-Bankruptcy Shenanigans Go Back To Early 2014r


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  • The electronics retailer RadioShack had been obviously doomed for a while, finally declaring bankruptcy in February of 2015. Yet lenders kept giving the company money to keep the lights on and keep paying employees to ask for phone numbers and buy extended warranties. Now a group of junior creditors have filed a lawsuit against former Radioshack leaders and the hedge fund Standard General, alleging that this whole bankruptcy was deliberately planned to deliver RadioShack to Standard General at a fire-sale price.

    Like people, corporations have secured and unsecured creditors: a secured line of credit, for example, would be a car loan, since the bank has the right to take the car back if you default on a loan. An unsecured line of credit for a person would be a credit card. If you declare bankruptcy, things and property that you own can be sold to repay creditors. You can keep a car to get around, but not an antique car collection. You can keep the home you live in, but your ski villas have to go.

    Ideally, these assets would be sold to the highest bidder to raise the largest amount of money possible for creditors. Instead, more than half of all stores were closed, and 1,700 sold to Standard General, the senior creditor, using RadioShack’s debt as payment. Junior creditors objected, but at the time the bankruptcy judge said that saving jobs in those 1,700 stores was an important priority: other bidders for the stores themselves were liquidators.

    In a complaint filed in federal court this week, the creditors claim that RadioShack CEO Joseph Magnacca began working with Standard General at the beginning of 2014, trading the top position in the chain’s lineup of creditors for a seat on the board at another company Standard General has lent millions to, American Apparel. (That company is also looking doomed right now.)
    ==
    The creditors say that selling RadioShack stores at the “reduced price” of $145.5 million deprived junior creditors of receiving more bankruptcy proceeds, even if it did save thousands of jobs.

    RadioShack Creditors Sue Hedge Fund Over Chain’s Collapse [Bloomberg News]



ribbi
  • by Laura Northrup
  • via Consumerist