четверг, 11 июня 2015 г.

uReminder: Don’t Fall For The Walmart Mystery Shopper Scamr


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  • Almost exactly four years ago, we first warned you about the Walmart Mystery Shopper Scam, in which con artists offer their potential victims employment as undercover quality assurance inspectors who get paid to shop. Yet scammers continue to try running this ruse, so we figured it was a good time for a reminder.

    WHNT-TV in Alabama has the story of a woman who smelled something fishy about the nearly $2,000 check she received with an offer to become a “Walmart Customer Service Evaluator.”

    The way it works is that the offer includes the check, sometimes for upwards of $4,000, and instructions on how to deposit the payment and what items to purchase.

    The shopper is supposed to keep a “fee,” usually a few hundred dollars, and send the balance back to the company that hired them.

    But the check is bogus, so it will bounce. The mystery shopper program doesn’t exist, so any purchases made are coming out of the shopper’s pocket, as is the money remitted to the fake employer.

    While the subject of our original 2011 story was suckered out of around $4,000, the Alabama woman was savvy enough to know something was off.

    “I saw the check, and I was like, that’s a hefty sum,” she tells WHNT. “Why would somebody send me this much money to start up?”

    It didn’t help that the postmark on the envelope was from Madrid, Spain, only a few thousand miles away from Walmart HQ in Bentonville, Arkansas.

    The woman contacted Walmart’s corporate office and confirmed that it had nothing to do with the bogus offer.

    “And they explained to me it’s a scam,” she says. “Do not enter anything into the website, don’t go there because once you deposit the check, what they’ll end up doing is they’ll empty your account.”

    This scam has become such a problem for Walmart that the retailer actually has an entire page on its website dedicated to alerting consumers about it.



ribbi
  • by Chris Morran
  • via Consumerist


uApple Store Workers Emailed CEO Tim Cook To Complain About Company’s Bag Searching Policyr


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  • In newly released documents included in a 2013 lawsuit against Apple, at least two former employees wrote directly to CEO Tim Cook to complain that the company’s policy of searching workers’ bags off the clock as a security measure was insulting and demeaning, and made them feel like “criminals” and “animals.”

    A judge recently ordered the employee complaints unsealed as part of the lawsuit alleging that Apple should pay retail workers for the time it takes to conduct bag searches, reports Reuters.

    One worker wrote to Cook in April 2012 with the subject line “Fearless Feedback from Apple Retail Specialist,” saying that the bag check policies are “both insulting and demeaning to Apple employees.”

    The unnamed worker wrote that Apple managers “are required to treat ‘valued’ employees as criminals” when asking employees to show their iPhones and cards when they leave and have their bags searched — all on their own time.

    “These procedures are often performed in front of gawking customers,” the employee wrote, adding that workers deserve to be treated with the same respect that Apple shows customers.

    Cook sent that email along to top retail and human resources executives asking: “Is this true?”

    The court filing doesn’t document what responses Cook received, and Apple has yet to comment.

    Another email sent by a retailer worker in Beijing to Cook and other managers in 2013 said the company treats its employees “as animals” and thieves, adding that an emergency exit in the store is blocked by Apple products. While Cook’s response to that email isn’t included in the court filing, other executives chimed in on complaints about the bag search policy.

    “If it is simply a deterrent there has to be a more intelligent and respectful way to approach,” wrote Denise Young Smith, Apple’s vice president of human resources.

    In a December U.S. Supreme Court ruling in a case involving an Amazon warehouse contractor, the justices issued a unanimous decision that said security checks should not be considered part of the job at a distribution center. Such checks aren’t a “principal activity” of the workers’ jobs under a federal labor law it is not subject to compensation, the Supremes said.

    A hearing in the Apple lawsuit, which seeks class-action status, is scheduled for July 2.

    Tim Cook received complaints on Apple’s bag check policy [Reuters]



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  • by Mary Beth Quirk
  • via Consumerist


uWatch Out For Flood-Damaged Cars Coming Out Of Texasr


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  • (Sarah)

    (Sarah)

    Last month, flooding in Texas killed at least 23 people: there isn’t a final tally yet because some people are still missing. That’s all very sad, but what if you live thousands of miles away and don’t know anyone in Texas? This natural disaster could still affect you directly…if you’re in the market for a used car, since rebuilt vehicles destroyed in a flood could be hitting the market in coming months.

    When a car is destroyed in a flood and sold to be rebuilt or “salvaged,” there’s supposed to be a special notation on the title. That doesn’t always happen, or you may not realize what a different state’s salvage title notation looks like.

    How can you protect yourself from unknowingly buying a flood-damaged vehicle? First, check multiple sources when performing a background check on your vehicle: our mildew-free colleagues down the hall at Consumer Reports recommend cross-checking multiple sources for signs that there’s been some shenanigans with the car’s title. Resources to check include the federal government’s National Motor Vehicle Information System, CarFax, and a free VIN check from the National Insurance Crime Bureau. Don’t depend on any one of these sources: check all of them, and have your own mechanic check out the car.

    There are also specific warning signs to look for that a car may have been in a flood: these include discolored carpeting, undercarriage rust that doesn’t correlate to the actual age of the vehicle and location where it was driven, water buildup in the car’s exterior, and dirt in unusual places, like the front seat tracks, that detailers may have missed.

    FURTHER READING:
    5 Warning Signs That You’re Buying A Flood-Damaged Car



ribbi
  • by Laura Northrup
  • via Consumerist


uRupert Murdoch Reportedly Stepping Down As Fox CEOr


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  • robloweOne of the world’s most famous corporate leaders, Rupert Murdoch is reportedly prepping to step down from his position atop a massive global media conglomerate.

    Bloomberg reports that the 84-year-old Murdoch will step down as CEO of 21st Century Fox, a company that includes TV (FOX, Fox News, FX, Fox Business, the various Fox Sports networks, and many others), movies (20th Century Fox, Fox Searchlight and others), and international cable and satellite TV operations like Sky.

    Murdoch’s News Corp. acquired 20th Century Fox 30 years ago. In 2013, much of News Corp’s media business was spun off into the new 21st Century Fox with Murdoch as CEO of both companies.

    According to Bloomberg, Murdoch will keep the Fox business in the family, with son James set to inherit the title of CEO. James is currently the company’s co-Chief Operating Officer.

    Rupert will remain chairman at Fox while his other son Lachlan will be appointed co-executive chairman.



ribbi
  • by Chris Morran
  • via Consumerist


uJawbone Files Second Lawsuit Against Fitbit Claiming Its Rival Is Violating A Bunch Of Its Patentsr


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  • The clash of the fitness trackers continues to heat up, with Jawbone filing its second lawsuit against Fitbit in two weeks. After accusing Fitbit of stealing sensitive information in May, Jawbone is now claiming its rival’s products are violating practically every patent Jawbone holds.

    The complaint [PDF] filed Wednesday asks the court to stop Fitbit from making and selling those products, reports the Associated Press. Jawbone says it’s shelled out $100 million on research and development and has hundreds of patents.

    Jawbone is looking for a jury trial in this case, seeking compensatory damages, attorney’s fees and any other chunks of change the court wants to throw its way. It’s also planning go before the International Trade Commission to complain, which could lead to a ban on importing Fitbit products or component parts, reports the Wall Street Journal.

    Fitbit says it’s going to “vigorously defend itself against these allegations,” and that it had “independently developed and delivered innovative product offerings.” Fitbit also claims to have a bunch of patents — 200 patents and patent applications.

    Jawbone sued Fitbit last month claiming its rival stole Jawbone employees in order to get trade secrets the workers had swiped on the job, along with other information.

    “As the pioneer and leader in the connected health and fitness market, Fitbit has no need to take information from Jawbone or any other company,” Fitbit said when the first lawsuit was filed.

    Jawbone files 2nd lawsuit against rival Fitbit [Associated Press]
    Jawbone Hits Fitbit With Second Lawsuit in Two Weeks [Wall Street Journal]



ribbi
  • by Mary Beth Quirk
  • via Consumerist


uComcast Gives Woman’s E-Mail Address Away To Someone Else, But Bills Her For That Person’s Servicer


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  • comcastgrabflGiven that Comcast has more than 20 million customers spread out around the country, you’d think it would have figured out how to handle billing two subscribers with the same name. But apparently the company is utterly baffled by this notion and has no problem with taking away one customer’s longtime e-mail address and giving it another subscriber, while at the same time sending the new customer’s bill to the wrong person.

    First Coast News in Florida has the story of a Jacksonville woman who woke one morning in April to find that her Comcast e-mail account, the one she’d been using as her primary e-mail address for 13 years, had vanished.

    “Your bank, your doctor, everybody you know has had that same e-mail address” she explains.

    Comcast, in its infinite ineptitude, had given that e-mail address away to a new customer with the same name who lives nearly 1,100 miles away in Michigan.

    Compounding the problem, that new customer’s bill was now being sent to the Jacksonville customer.

    “When that bill comes past due and it’s time for that to be shut off, it’s gonna be my account that is shut off, not hers,” says the Florida customer, who claims that she’s been told by 18 different Comcast reps that, “Oh, within 24 to 72 hours… everything will be solved.”

    None of those promises were fulfilled, and so she turned to FCN. Within an hour of the reporter calling Comcast, the company said it was working on fixing the issue.

    One of the reasons we opposed the merger of Comcast and Time Warner Cable was Comcast’s well-established inability to resolve disputes involving customers in different districts. If the company can’t sort out a problem between two accounts in areas it already serves, why should it have been given the chance to screw up 10 million new customers?



ribbi
  • by Chris Morran
  • via Consumerist


uThe Guy Who Started Tesla Wants To Shoot The Internet To You From Spacer


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  • Elon Musk is kind of becoming 2015’s mad billionaire genius. Not only does he run a very successful electric luxury car company that has jumped into the electricity business, but also he has a space company, SpaceX. For the last decade, SpaceX has been working with NASA to send things (and eventually people) to the International Space Station. Now, it appears that SpaceX has a plan in mind to become a global broadband provider.

    SpaceX has filed paperwork with the FCC asking to begin tests for that project, the Washington Post reports.

    Satellite internet already exists, and has for years, but as a rule of thumb it pretty much sucks. The systems are usually expensive, high-latency, and comparatively low-speed, and generally are only used in rural areas where running cables to far-flung residences is cost-prohibitive. Existing plans tend to rely on a few, large, very expensive satellites. Those tend to be in higher orbits and have regional limitations.

    Musk and SpaceX are proposing a web strategy instead: thousands of small satellites in low orbit, essentially making a net of nodes around the world. That web of satellites could pass signals around, sharing the load and increasing reliability.

    SpaceX is not the first company to consider a global satellite solution to providing internet access, the WaPo points out. British billionaire Richard Branson — who also owns a space company, Virgin Galactic — has been considering a similar plan. And Facebook was considering a $500 million satellite project but had to walk away.

    In earlier remarks, Musk has said that SpaceX is primed to succeed where so many others failed because many of the logistics and ballooning costs can be controlled by building and launching their equipment in-house. He opined that not only could SpaceX reach rural and underserved nations in the U.S. and around the world, but also could be a competitor in highly populated markets, reaching up to 10% of the consumers who are “stuck with Time Warner or Comcast.”

    SpaceX proposes beginning tests next year and claims that if all goes well, service could be up and running within five years.

    SpaceX founder files with government to provide Internet service from space [Washington Post]



ribbi
  • by Kate Cox
  • via Consumerist