вторник, 5 мая 2015 г.

uSuper Bowl Ticket Broker Files For Bankruptcy After Not Being Able To Provide Paid-For Ticketsr


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  • 635584962828957145-Still0202-00005A lot of people who purchased legitimate Super Bowl tickets months in advance through ticket brokers later found themselves watching the game on TV after those brokers claimed they were unable to get the tickets that were promised. One New York-based broker who is being sued by the state of Washington recently filed for bankruptcy protection as dozens of customers look to get refunds on their tickets and other related travel expenses.

    There are multiple explanations about how this most recent Super Bowl ended up being such a clusterfrack with regard to ticket brokers.

    Some say that brokers were overly optimistic about the number of tickets they would ultimately be able to get their hands on and simply couldn’t deliver as promised.

    Others contend that, as last-minute demand drove prices skyward, brokers saw an opportunity to make larger profits by reneging on already sold tickets and reselling them to another buyer at a higher price.

    For example, if someone buys tickets months in advance, when you have no reasonable way of knowing who will be playing, they can get decent seats for around $2,000 each. And if the two teams that ultimately make it to the big game have particularly rabid and well-heeled fan bases, a broker can sell those same tickets for more than $10,000 each. The broker could — in theory — lie to the original customer, refund him his money (plus some), resell the tickets at the higher price and still make a much larger profit.

    Still others put the blame on the NFL, claiming the league delayed releasing tickets to players and coaches (who are forbidden from reselling at higher prices, though apparently that doesn’t stop a lot of them from doing it), and causing a shortage of last-minute seats.

    No one knows exactly what caused the problems with tickets purchased from SBtickets.com based in New York City, but dozens of Seahawks fans in Washington have alleged malfeasance and the site is currently being sued by Washington state Attorney General Bob Ferguson.

    In its Chapter 11 bankruptcy filings, SBtickets lists around 150 different customers, mostly from the U.S., and Canada, but also from The Netherlands, England, Germany, Norway, and Australia. A lawyer for the site tells the Wall Street Journal’s Bankruptcy Beat that the intention is to make it easier to negotiate settlements with these customers.

    Washington AG Ferguson points out to the Journal that the penalties being sought by his office can’t be discharged through bankruptcy. The site also faces separate civil actions filed by customers in other courts around the country.



ribbi
  • by Chris Morran
  • via Consumerist


uNetflix To FCC: You Should Block The AT&T/DirecTV Mergerr


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    AT&T and DirecTV announced their big corporate betrothal the better part of a year ago. The planned merger between the two companies has, comparatively speaking, flown under the radar as so much time and attention fell to the now-collapsed Comcast/TWC plans. But now that the 30-million ton elephant has left the merger room, all eyes are swiveling back to the other looming giant.

    Way back in 2014, Netflix said to the FCC (PDF) that there were threats and potential harms in the AT&T/DirecTV merger, and asked for significant conditions to mitigate them to be placed on any approval. However, as the likelihood of a decision one way or another looms nearer, Netflix has changed their tune. Now, they say, no conditions are enough to prevent disaster, and the merger should be stopped.

    In their new filing (PDF), Netflix outright urges the FCC to block the merger. If the timing of the change in tone, right after the demise of the Comcast merger, seems a little too suspicious to be completely coincidental, that’s because it’s not. The specter of the not-gonna-happen cable merger appears more than once.

    In the new filing, the big red video company lays out their arguments for why the merger should be blocked.

    Basically, says Netflix, the merged company would have both the ability and incentive to harm online video distributors (like Netflix). Since Comcast/TWC is out of the picture, Netflix says, a post-merger AT&T/DirecTV would be the nation’s biggest MVPD (cable, satellite, or fiber pay-TV company). And to an MVPD, Netflix is pure competition.

    Add that to the fact that post-merger AT&T also plans hugely to expand their broadband coverage, and it becomes a potential recipe for disaster.

    “AT&T already has demonstrated ability to harm OVDs by leveraging its control over interconnection to degrade its own customers’ access to Netflix service,” Netflix points out. And indeed, AT&T U-verse customers were getting absolutely horrible Netflix speeds until a dramatic, sudden leap in quality after Netflix paid AT&T an interconnection fee last year.

    AT&T, Netflix also adds, is pretty fond of data caps on home broadband service. And while net neutrality might prevent them actually throttling competition, promotions like zero-rating could still allow AT&T/DirecTV to give their own streaming services an edge and push competitors like Netflix out.

    Netflix concludes that although AT&T and DirecTV say they would not have the incentive to cause such harms, they totally actually would. “If AT&T is able to slow the development of the OVD industry, either by foreclosing access to broadband customers or imposing discriminatory data caps,” Netflix says, “AT&T would be able to preserve its market advantage by slowing or even reversing the shift toward competitive online video offering and away from bundled video/broadband offerings.”

    And, Netflix adds, switching ISPs is a pain in the butt, even for those few who can actually do it — so consumers might not have the recourse of simply taking their business elsewhere.

    As for whether the FCC will agree with Netflix, that still remains very much in the air. The informal 18-day shot clock at the agency has been paused since March, as the commission tries to wrangle its way through the legal ins and outs of a big pile of confidential industry data and the companies that don’t want to share it.



ribbi
  • by Kate Cox
  • via Consumerist


uApple Pay Unavailable At Home Depot As Retailer Upgrades Payment Terminalsr


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  • Though Home Depot was never officially a partner with Apple’s Apple Pay mobile payment platform, which allows users to pay using credit card information stored their phones, the home improvement chain’s NFC-enabled checkout terminals worked with Apple Pay — until recently, that is. The retailer has begun the process of upgrading its in-store payment system, meaning that Apple Pay and other mobile payment platforms are now unavailable.

    The news of Apple Pay’s absence was first noticed on reddit, where a Depot customer says they received an e-mail from Home Depot explaining that, “We currently do not accept Apple Pay in our local stores or online. We do have the option of using PayPal, in store or online. We may offer this feature in the future, but we currently do not have a time frame for this and if we are going to accept Apple Pay.”

    This led to reports that Home Depot had dumped Apple Pay, but a rep for the company tells Consumerist that the current unavailability of Apple Pay is not a rejection of the platform or intended to push customers to PayPal.

    The rep says that the NFC terminals, where you just wave your phone over a sensor to pay, are currently being upgraded. As a consequence, Apple Pay can’t be used. As to whether Apple Pay will work when the upgrades are complete, the rep tells Consumerist that the goal is to once again be able to accept Apple Pay transactions.

    So why can people still use PayPal at Home Depot? Because the PayPal system doesn’t require an NFC-enabled terminal to work. The relevant info — phone # and PIN — can be entered via the retailer’s existing keypad used for credit and debit card purchases.

    Some major retailers, including Walmart, Old Navy, Target, and 7-Eleven, have put off accepting Apple Pay because they are part of the Merchant Customer Exchange (MCX) coalition that is launching a competing platform called CurrentC. Best Buy is part of the MCX group of stores, but it recently decided to go ahead and start accepting Apple Pay ahead of the CurrentC debut.

    Home Depot is not an MCX member retailer so it is free to offer any payment options it wishes.



ribbi
  • by Chris Morran
  • via Consumerist


uMore Google Searches Are Done On Mobile Devices Than PCs For First Timer


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    In the beginning, a person with a question that needed to be answered would shout, “To the Google!” and that would most often mean sitting in front of a desktop computer or opening a laptop. Not so, anymore: For the first time, U.S. Googlers are Googling more on mobile devices than personal computers.

    Just like we turn to our smartphones and tablets for on-the-go or on-the-couch entertainment, so are we picking up mobile devices to search the Internet more, both here and in other parts of the world, according to the Associated Press reporting on a digital advertising conference today.

    While some computer and technology companies tied to PCs have struggled to survive in the new smartphone/mobile-focused world that Apple kicked off with the first iPhone in 2007, Google has been surfing along pretty well because its search engine and other services come standard in its Android mobile operating system, which is used on most non-Apple devices.

    The company says that while its average ad prices have been going down for the last few years because marketers don’t want to pay as much for smaller ads on smartphones, mobile ad prices have gone up and will do so into the future as marketers realize the benefit of being able to connect with a customer at the very moment they’re looking for something.

    Google is staying mum on the exact number of mobile search requests it gets, but overall it processes more than 100 billion search requests worldwide every month.

    Googling on Mobile Devices Surpasses PCs in US for 1st Time [Associated Press]



ribbi
  • by Mary Beth Quirk
  • via Consumerist


uA Few Apple Watch Users Are Complaining About Rashesr


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  • People get rashes. For every plant, animal, metal, or polymer that exists, there is most likely someone out there who has an itchy skin reaction after contact with it. Yet the popularity of wearable gadgets means that people are now paying hundreds of dollars for devices that they’re supposed to wear constantly. Yes, wearable technology will cause rashes, even the much-hyped Apple Watch.

    The important consumer question, then, is what do companies do once a user develops a skin reaction to their device? After the Fitbit Force caused sometimes severe contact dermatitis for many users and was ultimately recalled and taken off the market, every red patch of skin reported by a user has made wearable device fans nervous. Now that people have been wearing Apple Watches for a week and a half or so, are there any signs of irritation?

    We learned about these issues from PC Magazine, but the first complaints showed up shortly after the watch was released. Early reports showed up on the subreddit dedicated to the device, where one user reported a reaction to the synthetic band that goes with the “sport” model of the watch. An Italian Apple fan site also posted two users’ rashes that they claimed were caused by the Apple Watch.

    Apple responded to early rash reports with a page detailing some watch components that might cause problems. Those include the common skin irritation culprit nickel and methacrylates, which are a common type of adhesive used in everything from bandages to pricey smartwatches. Apple also warns users not to wear their watches too loose or too tight, and to keep the band and the area clean, but not to trap soap or moisture under the band.

    If you’ve experienced skin irritation from the Apple Watch or any other wearable device, we’d like to hear about it! Let us know at tips@consumerist.com.

    Some Apple Watch Users Complain of Skin Rashes [PC Magazine]



ribbi
  • by Laura Northrup
  • via Consumerist


uMore Banks Are Offering Student Loan Refinancing, But Is It Really Safe & Beneficial?r


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  • For the last several years legislators have repeatedly introduced a bill that would allow student loan borrowers to refinance their private and federal student loans to the lower interest rates at which new loans are currently being issued. Although the legislation hasn’t managed to make it into law, that hasn’t stopped banks and credit unions from creating their own refinancing programs to help alleviate the debt burden for student loan borrowers.

    Such was the case last month when Navy Federal Credit Union not only announced it would begin to issue private student loans, but would allow borrowers to refinance outstanding loans issued by other lenders and the federal government.

    While many borrowers might jump at the prospect of refinancing their student loans, consumer advocates and federal regulators caution that there may be a downside that isn’t immediately obvious.

    Maura Dundon, senior policy counsel for the Center for Responsible Lending, tells Consumerist that several years ago it may have been difficult for private student loans borrowers in good standing to refinance their loans, but more and more financial institutions are starting to offer the option.

    These banks and credit unions stepping into the refinancing game often take two approaches: refinance private student loans into new private loans with lower interest rates or refinance federal student loans into private student loans with lower interest rates.

    LOSING THE PROTECTIONS

    It’s the second option – rolling federal loans into private loans – that creates the most concern for consumer advocates.

    “The main issue is that you have to be really cautious,” Dundon says. “If you refinance a federal loan into a private loan, you lose the benefits of the federal loan program.”

    Dundon, of course, is referring to the benefits that federal student loan borrowers receive , such as income-based repayment plans, loan forgiveness programs and certain loan discharge protections.

    Income-driven plans like Pay As You Earn and others are designed to prevent borrowers from defaulting on their loans, a problem faced by about 20% of people repaying college debt.

    Pay As You Earn allows borrowers to pay 10% a year of their discretionary income in monthly installments. The unpaid balances for consumers working in the public sector or for nonprofits are then forgiven after 10 years and those working in the private sector after 20 years.

    Persis Yu, a staff attorney with the National Consumer Law Center, tells Consumerist that this type of refinancing can also strip borrowers of other important federal protections that most consumers don’t want to think about because they often are the result of unhappy life events.

    “For a lot of people, these are things you don’t think about,” she says. “Some federal loans are dischargeable if you become disabled or they are dischargeable if you die. You also have federal rights to certain deferments and forbearance, that you don’t have on the private student loan side.”

    Additionally, the Consumer Financial Protection Bureau warns active-duty servicemembers that refinancing federal loans into private loans could spell the end of pre-service obligations.

    Under the Servicemembers Civil Relief Act, active duty servicemembers are eligible for an interest rate reduction for all federal and private student loans taken out prior to the start of their service.

    “If you consolidate your loans while serving in the military, you will lose the ability to qualify for this benefit,” the CFPB says in a questionnaire on its website.

    Because refinancing federal loans into a private loan is similar to taking out an entirely new loan, Yu says all those previous defenses simply go out the window.

    FIXED OR VARIABLE RATE?

    Another risk borrowers thinking of refinancing federal loans into private loans should consider is their new annual percentage rate.

    “Part of the problem is that federal loans do have a fairly high interest rate compared to what might be on the private loan market,” Yu says of consumers desire to refinance.

    The CFPB, which offers several resources for student loan borrowers, encourages consumers looking to refinance their loans to study up on the different rate categories: fixed and variable.

    “Interest rates for most outstanding federal loans have fixed rates, which means that you never have to worry about your monthly payment going up when interest rates rise in the future,” the CFPB says on a portion of its website answering refinancing questions. “If you switch to a variable rate loan, know that your interest rate could rise higher than the original fixed rate loan over time.”

    Yu tells Consumerist that while it might be difficult for borrowers to envision their financial situation five or ten years from now, but that’s exactly how they should treat these long-term products.

    FEWER WORRIES BUT STILL RISKY

    When it comes to borrowers refinancing private student loans, things are a bit different.

    “Refinancing one private loan to another, there could be interest rate benefits to that,” Dundon tells Consumerist. “That’s more straight forward.”

    But the more seamless nature of this refinancing option doesn’t mean there isn’t risk involved.

    The CFPB advises consumers thinking of refinancing private student loans to consider several issues including APR categories and tax consequences.

    Just like federal student loans, refinancing a private loan could mean a change in the nature of rates from fixed to variable.

    “The monthly payment on your new loan might be lower, but the interest rate could be higher,” the CFPB says. “This can occur because the loan term might be spread out over more years.”

    Additionally, newly refinanced loans may no longer be considered a student loan for the purposes of the student loan interest tax deduction.

    While the availability and the benefit of refinancing both private and federal student loans varies depending on the borrower and their circumstances, one should be sure to fully consider all options before signing on the dotted line.



ribbi
  • by Ashlee Kieler
  • via Consumerist


uYes, Adding Gasoline And Lighter Fluid To A Birthday Cake May Increase Risk Of Setting Other Things On Firer


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  • With the dawning of the Internet age has come an era filled with technological advances and tools that let humans talk to each other all over the world in mere seconds. And yet it has also wrought incredible stupidity, all for the sake of filming things to post on YouTube. Adding to the list of very unwise things to do for Internet fame: Adding flammable liquids to a birthday cake to make it explode — while inside the house.

    Police in New Jersey say a man intent on filming his flaming experience for all the Internet to see decided the best way to get a flaming cake was to add flammable ingredients to his concoction, reports The Record, setting fire to his kitchen table.

    Officials said they received a call Sunday morning but police and firefighters were met by an angry man when they turned up on the scene to investigate. After an officer advised him to calm down and let firefighters check out the home, “he then started yelling at his wife for calling emergency services,” the chief of police said.

    As they continued to talk to the man, the officer could smell gasoline coming from his clothing, and the truth came out.

    “The resident was attempting to film a fire with a birthday cake utilizing his iPad to post on You Tube,” the chief said. “He was using lighter fluid and gasoline on his kitchen table when it got out of control.”

    He was apparently ticked off as he was able to put out most of the fire before the Fire Department arrived, “and felt it was unnecessary for them to even be there.”

    Police: Maywood man’s secret cake ingredient for YouTube stunt? Gasoline [The Record]



ribbi
  • by Mary Beth Quirk
  • via Consumerist