понедельник, 4 мая 2015 г.

uRyanair Flight Takes Off Without Toilet Paper, Civilization Somehow Continuesr


4 4 4 9
  • (Josh)

    (Josh)

    European discount airline Ryanair has made headlines for reasons related to their bathrooms in the past: five years ago, we took note of their plan to charge customers to use the toilets, and to remove some toilets from the plane altogether. Yet some passengers on a flight from Murcia, Spain to London, England were horrified to learn that there would be no toilet paper or milk on board their flight.

    There’s one thing that no one seems to be pointing out in any of the news coverage of this, maybe because it’s all UK-based and they simply assume that Brits know how long it takes to fly home from Spain. However, the flight itself takes about an hour and forty-five minutes. While we empathize with people experiencing bowel and bladder emergencies, and waits on the runway can be lengthy, that still isn’t a very long time to firmly cross your legs and will the plane to move faster.

    Unfortunately for passengers who planned on using the plane’s restrooms, passengers only learned about this after boarding, so they couldn’t buy a pouch of portable tissues or grab a handful of toilet paper from the airport’s public facilities.

    In a statement, Ryanair explained that their choice came down to delaying the flight to wait for a fresh delivery of toilet paper and milk, or taking off on time and suffering without.

    Our crew explained to passengers that we wished to prioritise an on time departure for London Stansted rather than wait for these items to be delivered and cause a significant [air traffic control] delay for all our customers.

    People do hate travel delays more than they hate delaying trips to the loo, so they probably made the right decision here.

    No toilet roll on Ryanair flight from Murcia to London [Gloucestershire Echo]



ribbi
  • by Laura Northrup
  • via Consumerist


uFCC Chair: Comcast Made Right Decision Scrapping Merger; Plan For Net Neutrality Is “Not To Lose”r


4 4 4 9
  • FCC Chairman Tom Wheeler speaking at the TechCrunch Disrupt conference on May 4, 2015.

    FCC Chairman Tom Wheeler speaking at the TechCrunch Disrupt conference on May 4, 2015.


    We’re barely into May, and it’s already been an incredibly busy year for the FCC. Even major issues like a spectrum auction and a ruling on municipal broadband were overshadowed by the two huge proceedings around net neutrality and the Comcast/TWC merger. And so when FCC chairman Tom Wheeler sat down for a “fireside chat” at the TechCrunch Disrupt conference in New York this week, he had a lot to say.

    On Mergers
    When asked if he was surprised that Comcast walked on the Time Warner Cable merger, Wheeler responded that backing off “was a pretty responsible decision by [Comcast CEO] Brian Roberts.”

    “It was a good decision one, because it would be a long, drawn-out process to challenge our decision,” he continued, “and two, because of the whole attitude of, it’s time to move on. Let’s move on.”

    “This is an industry that is going like this,” Wheeler finished with a forward-rolling gesture. “So why do you want to keep fighting that fight?”

    And as for future large deals?

    “We’ll look at each of them on the merits,” Wheeler reiterated. “One of the things that was really key on the Comcast review is that it was incredibly data-driven. 14 months this lasted… an awful lot of economic data, an awful lot of market data, an awful lot of data on inside how the industry operates … It would not have been in the public interest to do this.”

    The public interest, Wheeler added, includes but is not solely driven by competition.

    “Competition is a key component of what is in the public interest. The justice department and we were going on parallel paths. They have very strict competition rules and decisions that they have to make; ours is a little fuzzier in terms of what’s the general public interest. Clearly competition is one of those.”

    What’s Next For Net Neutrality
    The other elephant in the FCC’s living room? The Open Internet Rule, or net neutrality. Was Wheeler surprised, the moderator wanted to know, by the sheer volume of comments that came in?

    “I remember that there was a day early on when we had a hundred thousand, a hundred fifty thousand comments being filed and you’d go, ‘whoa!’,” Wheeler answered. But bulk isn’t everything; comments have to be taken on their own content. Still, though, the massive outpour highlighted something very important with net neutrality in particular.

    “That’s why this decision, this debate was so damn important. Because that’s what these 4 million people” — about three quarters of whom were in favor, Wheeler digressed briefly, leaving a solid million people who were not — “the point of the matter is that this proved the power of the open internet to free expression. And it just happened that the issue being decided and the ability to communicate using that technology happened to coincide.”

    Wheeler continued, “I think that the bulk of the comments indicated how when you’re talking about the internet, you’re talking about something very personal to people. And they then use that personal medium of theirs to express themselves. That is what was so important.”

    As for the lawsuits, there are now “over a dozen” court challenges to the Open Internet rule in play. None of them are surprising, Wheeler said. “I said all along, the big dogs are going sue. There’s nothing surprising — the big dogs will sue when there’s something they don’t like.”

    But Wheeler is confident that the FCC will prevail. “Long about July-ish — probably filed in the next ten days, two weeks — there will be motions filed in the court to stay the [open internet] order, to keep us from enforcing it. Probably that’ll be decided in the kind of Julyish timeframe by the court. And I’m confident that we’ll do well in that situation, for a variety of reasons.”

    “So then we go to the actual argument itself, before whichever appeals court,” Wheeler continued. (The ultimate jurisdiction for the suits has not yet been determined.) “And when you stop and think about the fact that the Verizon decision, which overturned the 2010 open internet rules, was basically built on the concept that the agency had imposed Title II common carrier kind of requirements without stepping up and saying, ‘You are a Title II common carrier’ — we solved that. That issue’s gone. That was the big issue last time, and the courts sent that back to us on remand, ‘thank you, we have addressed that issue,’ so I feel pretty confident on the outcome of the court cases.”

    The moderator prodded: “But if you do lose, what’s your short term plan?”

    Wheeler responded, “Not to lose. That’s our short-term plan.”

    Coping With Congress
    The FCC of late faces opposition not only from industry but also from Congress, which has many members upset that the FCC is actually doing their jobs as assigned. There is a bill to kill net neutrality, a resolution to block it, and Wheeler (along with other commissioners) was hauled before a veritable gauntlet of committees as soon as the Open Internet order was adopted.

    The moderator mentioned these proposals, and asked Wheeler if he thought Congress would help or hinder the work of the FCC. Wheeler reiterated that he respects Congress (to the mod’s surprise) and their work, but that did not prevent him from airing some concerns.

    “What I testified [most recently] was, I had serious concerns that these proposals, which are described as ‘transparency’, are actually delay” tactics to prevent rulemaking.

    “And the public interest is served by getting to decisions. We shouldn’t be building roadblocks along the way. What’s going on here is, okay, there are specific things that the FCC has to look at, both in my tenure and in all the years to follow. And will there be the traditional kind of process, which is open, transparent, and somewhat rapid? Because the alternative is to slow it down even more. So what we’re talking about is: will the activities that are necessary to enforce the Open Internet rule be slowed down by the imposition of new processes that clog up the existing administrative process?”

    The Revolving Door
    Of course, before Wheeler was a regulator, he was a lobbyist and a venture capitalist. Most regulators come from industry… and many go right back to it when their time in D.C. is done.

    Wheeler expressed ambivalence about going back to industry work when his term with the FCC expires. “I’m not exactly a spring chicken,” he conceded. “I’ll be 71 when I leave this job, so I may just play with the grandkids.”

    But he saved his strongest words for a question about how his former allies — lobbyists and industry — have responded to his tenure at the FCC.

    “When I was an advocate for the cable industry and the wireless industry, a couple of things were important,” Wheeler explained. “One, they were nascent industries. It was thirty years ago. … That having been said, I was an advocate for these new innovative services. And I hope I was a good one. I hope I was a good advocate for them.”

    “But I have a different assignment today,” he concluded. “My client today is the American people. And I want to be the best damn advocate I can be today for the American people.”



ribbi
  • by Kate Cox
  • via Consumerist


uAirlines Raking In More Cash From Bag, Reservation Feesr


4 4 4 9
  • While airlines didn’t bring in as much income last year as they did in 2013, a new report says they’re still sitting pretty thanks to people willing to pay reservation and checked bag fees.

    According to the Department of Transportation’s Bureau of Transportation Statistics, airline net income fell from $12.2 billion in 2013 to $7.5 billion in 2014 — but that’s not really a huge deal as those figures could include one-time gains or losses, points out the Associated Press.

    And besides, that’s just net income: Pre-tax operating profit rose at the 27 airlines in 2014 to $14.6 billion, up from $11.3 billion in 2013.

    It’s where they’re making money that’s telling: Airlines pulled in $3.5 billion in bag fees, which is a 5% bump up from 2013. Charging reservation-change fees brought in $3 billion in 2014, which is a 6% increase.

    Those are the only ancillary fees reported to the BTS as separate items, however. There are plenty of other extras airlines get revenue from: Think about every time you pay for more leg room or an aisle seat, buy a movie to watch in flight or order another wine for dinner. Those fees all get lumped together and cannot be identified separately, the bureau notes.



ribbi
  • by Mary Beth Quirk
  • via Consumerist


uMPAA Will Pay You $20,000 For Your Pro-Copyright Researchr


4 4 4 9
  • The MPAA's website for its research grant program makes no mention that research papers must be in line with the group's stance on copyright and piracy, but a leaked e-mail from the MPAA General Counsel tells a different story.

    The MPAA’s website for its research grant program makes no mention that research papers must be in line with the group’s stance on copyright and piracy, but a leaked e-mail from the MPAA General Counsel tells a different story.

    Are you a college-affiliated academic who could use an extra $20,000? Do you have strong feelings in favor of copyright protections? Then the Motion Picture Association of America has a deal for you!

    The folks at TorrentFreak point out that the MPAA has been quietly running a research grant program that pays up to $20,000 for research into “increasing public understanding of digital technology, marketplace, and intellectual property policy issues that affect creators and distributors in the United States and around the world.”

    Ostensibly, that’s a good thing. Consumers and businesses should all be having an informed discussion on the evolving impact of copyright and intellectual property in the digital age. It’s a complicated and sometimes counterintuitive issue that has implications for everything from international trade agreements to some stupid free video game your 4-year-old plays on your old iPod Touch.

    And former U.S. Senator-turned-MPAA CEO Chris Dodd himself has called on the academic community to “provide unbiased observations, data analysis, historical context and important revelations about how these changes are impacting the film industry.”

    But it’s what is going unsaid publicly by the MPAA that is cause for concern. A recently leaked e-mail from the top MPAA lawyer to executives at Paramount, NBC Universal, Sony, Disney, Warner Bros, and FOX reveals something the MPAA doesn’t put in its website for the research grant program.

    The MPAA General Counsel writes that the goal of the grant program is twofold: “to solicit pro-copyright academic research papers and to identify pro-copyright scholars who we can cultivate for further public advocacy.”

    First, this statement seems to be counter to Dodd’s belief in unbiased research by referring to the solicited works as “pro-copyright.” That would seem to imply that any research that calls into question the MPAA’s stance on these issues would not be accepted.

    Beyond that, the MPAA isn’t just looking for research that it can use to bolster its case for stronger anti-piracy laws and stricter rules on consumers’ use of their products. It’s also aiming to develop a stable of go-to talking heads and researchers for the long term.

    And, as TorrentFreak notes, that appears to be where the real MPAA money is for academics, pointing to the more than one million dollars that the MPAA has provided for the Carnegie Mellon project on piracy. CMU research has resulted in multiple papers that the MPAA now uses to support its position on the topic.



ribbi
  • by Chris Morran
  • via Consumerist


uFTC Shuts Down Two More Fake News Sites Pushing Weight-Loss Productsr


4 4 4 9
  • A link from Sale Slash takes consumers to this fake news site.

    A link from Sale Slash takes consumers to this fake news site.

     

    For years, the Federal Trade Commission has been combatting scammy marketers of weight-loss products who use fake news sites, fictional reporters, and bogus celebrity endorsements, but people keep trying to pull these cons on consumers. This morning, the FTC announced yet another takedown of a sketchy diet pill marketer using lookalike news sites to sell its products.

    The FTC announced that it obtained a court order temporarily halting California-based Sale Slash and Purists Choice from peddling supposed weight-loss supplements; a first step in recovering funds lost by consumers who purchased the company’s products.

    According to the FTC complaint [PDF], since at least 2012 the companies used affiliate marketers to deceptively advertise and sell a variety of weight-loss supplements including Premium Green Coffee, Pure Garcinia Cambogia, Premium White Kidney Bean Extract, Pure Forskolin Extract, and Pure Caralluma Fimbriata Extract.

    The hired marketers routinely sent illegal spam emails and posted banner ads online that led consumers to fake news sites designed to appear as if an independent consumer reported, rather than a paid advertiser, had reviewed and endorsed the products.

    The FTC alleges that these fake news sites made false weight-loss claims and used phony celebrity endorsements – including one from Oprah – to promote the diet pills.

    Much like previous fake news sites used photos of French newswoman Mélissa  Theuriau for their fake “Staff Reporter Helen Hasman,” the example above uses an image of BBC news presenter Ellie Crisell for the fictional “Staff Reporter Helen Crisell.” In fact, the real Crisell has not only repeatedly warned her Twitter followers about this fakery, her Twitter profile now clearly states “I DO NOT endorse any weight loss pills!”

    Marketers allegedly used stolen email user accounts to send the users’ contacts spam messages so that the emails looked to be from a friend or family member instead of the company’s affiliates.

    The emails typically contained short messages such as, “Breaking news…” or “Hi! Oprah says it’s excellent,” followed by hyperlinks to the products.

    Banner ads used by the marketers generally including claims such as “1 Tip for a tiny belly,” “Cut down on a bit of your belly every day following this 1 old weird tip,” and “Garcinia Cambogia Exposed – Miracle Diet or Scam?”

    Each time a consumer clicked the banner through to one of the fake news sites and purchased the supplement, Sale Slash and Purists Choice paid the marketer a commission, according to the FTC.

    In addition to halting the operation of Sale Slash and Purists Choice, the court order freezes their assists and appoints a temporary receiver. The FTC ultimately seeks to recover funds from the companies that would be used to provide refunds to consumers who were duped into purchasing the supposed weight-loss supplements.

    FTC Halts Deceptive Marketing of Bogus Weight-Loss Products [Federal Trade Commission]



ribbi
  • by Ashlee Kieler
  • via Consumerist


uDean Foods Moving Its 31 Milk Brands Under One National Namer


4 4 4 9
  • Soon your regional milk brand might be getting a bit of an image makeover, as Dean Foods says it’s taking all 31 of its brands and pushing them under one national umbrella in an effort to unite against struggling milk sales.

    From Borden and Lehigh Valley brands in the South, to Land O’Lakes in the Midwest and Tuscan in the Northeast, all of Dean’s regular, non-chocolate milk brands will now come with the DairyPure brand slapped on packaging, along with the regional names already in use, reports the Wall Street Journal, starting this month. The old labels will appear alongside the DairyPure name on cartons and jugs and will be in the same print size.

    It’s smushing all the brands under one label in an effort to revive interest — and therefore, sales — in its milk products. Dean currently has a 36% share of the U.S. milk market and wants to keep that while also trying to grab a larger chunk of the business.

    Dean’s hoping that shifting consumer trends towards foods that seem more natural and local will make the DairyPure brand work, touting the fact that the milk ships within hours “fresh from your local dairy,” as well as the fact that it’s tested for antibiotics and comes from cows free of growth hormones.

    “There has been a dream of us having a national milk brand for years,” Chief Executive Gregg Tanner told the WSJ, something that wasn’t possible until the company could bring together its collection of milk processors and get them to work together, as well as bring all their food-safety and other quality standards to the same place.

    Dean Foods Bets on One National Milk Brand [Wall Street Journal]



ribbi
  • by Mary Beth Quirk
  • via Consumerist


uBeing Declared Dead By The Social Security Administration Is Very Inconvenientr


4 4 4 9
  • NOT_DEADBeing dead is very inconvenient, but having the government believe that you’re dead when you aren’t is even more inconvenient. Yet the Social Security Administration accidentally declares about 9,000 people living in the United States dead every year. Yet when this happens to someone, they struggle to find help and to get anyone to believe them so they can be brought back to life financially.

    Errors happen everywhere, it’s true, and the Social Security Administration processes 2.8 million actual deaths per year. That relatively low error rate isn’t comforting when you’re the one locked out of your own bank accounts and not receiving your Social Security checks. CBS Sacramento’s Kurtis Ming followed the case of a 78-year-old woman who had exactly this happen.

    She learned that she was dead when she received a letter from her bank. The bank expressed its corporate condolences, and locked her out of her account. The Social Security Administration also stopped her retirement checks, and her health insurance also stopped. That’s fine if you’re dead, but not if you are still alive and in need of your prescriptions.

    Social Security maintains the Death Master File, which is very useful if you’re performing genealogy research on someone who died in the last eight decades or so, but may be less useful when it uses many sources of data to report deaths. Hospitals, hospices, funeral homes, families, and banks all The 78-year-old aspiring zombie in California learned that a mortuary had accidentally reported her dead. Why? Nobody knows. She can’t get a copy of her own death certificate for privacy reasons.

    Call Kurtis Investigates: Social Security Erroneously Declares 9,000 Dead a Year [CBS Sacramento]



ribbi
  • by Laura Northrup
  • via Consumerist