понедельник, 16 марта 2015 г.

jikThis Talking Barbie Doll Can Listen To You… And Share What You Say With Third Partiesde

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barbie Since some imaginative cave child made the first doll out of a dead marmot, kids have been talking to their make-believe pals. And for more than a century, some of these dolls have been talking back. But the newest generation of Mattel Barbie dolls may take things to the next level by not only listening to what you have to say, but by sharing your conversations with complete strangers.


This is according to the Campaign for a Commercial-Free Childhood, who point out that the privacy policy for ToyTalk, who provides the voice technology for Hello Barbie states that:



“We may use, store, process and transcribe Recordings in order to provide and maintain the Service, to perform, test or improve speech recognition technology and artificial intelligence algorithms, or for other research and development and data analysis purposes.”



Hello Barbie has not yet been released and it’s possible that the privacy policy could be updated before then.


ToyTalk says that using the doll will likely require parents to create an account and choose whether or not to share the data. The question remains: will parents have to actively opt in, or do they have to go through a process to opt out?


The CEO of ToyTalk is attempting to downplay concerns about the data collection, telling the Washington Post that, “The data is never used for anything to do with marketing or publicity or any of that stuff.”


For its part, Mattel is only saying the company is “committed to safety and security, and Hello Barbie conforms to applicable government standards.”


You can feel the passion for bringing kids’ dreams to life, can’t you?


[via The Verge]




by Chris Morran via Consumerist

jikNo, Qantas Isn’t Giving Away Free First Class Tickets For Liking A Post On Facebookde

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In spite of the fact that this post reeks of scamminess, more than 85,000 Facebook users passed it on, at least hoping that it was authentic.

In spite of the fact that this post reeks of scamminess, more than 85,000 Facebook users passed it on, at least hoping that it was authentic.



It’s a Facebook post in which the company name is misspelled. It contends that an underwhelming number of passengers is reason to celebrate. It states that all you have to do to get free first class seats is to “Like” the post, and that “winner’s will be inbox’d on March 17.” Nothing about this seems legitimate, and yet more than 85,000 people thought it was worth a shot.

First off, there is no such thing as “Qantas Airline,” or “Qantas Australia.” There is Qantas Airways, the Australian airline.


Second, 3 million passengers since Jan. 1 2015 would not be reason to celebrate. That would actually be lower-than-usual traffic for the airline, which carries between 1.6-2 million passengers each month just on its domestic flights, and several hundred thousand more on international flights. That’s not to mention the 2 million or so passengers flying on its Jetstar subsidiary every month.


Third, no legitimate airline is simply going to give away free first class tickets for sharing a random post. There are all manner of restrictions on sweepstakes and no major airline is going to open itself up to legal issues by holding an unrestricted giveaway open to everyone in the world with a Facebook account.


“We’re aware of this fake Facebook account,” writes the real Qantas on its Facebook page. “It is a scam and has nothing to do with Qantas. Facebook has been advised and are currently investigating.”




by Chris Morran via Consumerist

jikTesla Says Software Update Will “End Range Anxiety” For Model S Carsde

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The base version of the Tesla Model S already gets around 200 miles to a charge and the 85kwh version can reach more than 260 miles before needing to be plugged in; farther than any other electric vehicle currently in production. But company founder Elon Musk is promising that a new software update will “end range anxiety.”

Musk made this boast via Twitter on Sunday, saying that more details are to come in a press conference this Thursday at noon ET.






Software in the Model S can be updated by the company wirelessly, meaning it can push out this tweak to customers over the air.


The big question is whether this update will actually alter how the Model S uses its electric resources to squeeze even more mileage out of a single charge. As the Wall Street Journal points out, it could be something as mundane as a system to alert drivers to the nearest charging station.


What we also don’t know is if Telsa’s Thursday announcement will address any impact this update might have on the upcoming Model 3. That lower-priced Tesla is supposed to provide 200 miles per charge when it launches. If the company could get more mileage out of the car, it would help Tesla to compete against the Chevy Bolt, which is slated to debut around the same time and for a reportedly lower price.




by Chris Morran via Consumerist

jikComcast Continues To Screw Up Accounts, Even After Local News Involvementde

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We’ve done seemingly countless stories in which the only reason a company paid attention to a wronged consumer was the involvement of the media. And in most cases where this happens, the customer’s problem is finally resolved, never to crop up again. But that’s not always true.

The Philadelphia Inquirer’s Jeff Gelles has not one, but two tales of Comcast customers who thought their problems were behind them only to have the issues come back from the dead.


The first horror story involved a man who, after 25 years as a loyal Comcast customer, moved and was unable to get anyone from Comcast to actually come out and install service at his new home. If that weren’t bad enough, Comcast billed him $215 for the non-existent service.


After the Inquirer got Comcast HQ on the phone, the customer was led to believe that his account had been squared and he could move on with his Comcast-free life.


But then he got a $292 debt collection notice from a Texas-based agency. Again, the Inquirer had to call up Comcast HQ where a rep now says the collection has been canceled and won’t affect his credit report.


“His collection was being processed simultaneously with the resolution,” a rep told Gelles about how the customer ended up in collections.


A second Comcast customer wrote Gelles in January saying she cancelled her Comcast service two months earlier and returned all her equipment, but was still being billed for more than $600.


Gelles forwarded her issue on to Comcast HQ, which initially seemed to resolve things. She says her $600 bill was changed to a $48 credit. But now she says Comcast is coming after her for $50.


And once again the Inquirer had to become involved, contacting Comcast to nudge the company to look into why no one could possibly do basic math.


At this point, it appeared as if Comcast is just wiping the slate clean on this account, saying the customer didn’t owe them anything and she wasn’t owed anything. It wasn’t what she wanted, but it was better than nothing.


But even after receiving multiple calls from Comcast reps confirming that her account had been zeroed out, the customer got a bill earlier this month for around $1.50.


Calls to Comcast resulted in no explanation and unfulfilled promises for calls back.


Finally, after a third intervention by Gelles, a Comcast rep swears that the account is now clear of any debt.




by Chris Morran via Consumerist

jikIKEA Does Not Want You To Play Hide And Seek In Storesde

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It’s all very well and good if you want to play a game of grown-up hide-and-seek. However, IKEA would rather you didn’t play it inside their stores. The global megastore chain stopped planned games in their stores in the Netherlands. More than 32,000 people had signed up on Facebook for the biggest game at the store in Eindhoven, and now the organizers are looking for a different spot to hold the game.

There were 19,000 people signed up to potentially take part in a game in Amsterdam, and 12,000 signed up for a game at the store in Utrecht. The stores canceled the fun event for safety reasons: even if only a few hundred people actually showed up, that would be some serious scampering around.


“We need to make sure people are safe in our stores,” an IKEA spokeswoman told Bloomberg News, “and that’s hard to do if we don’t even know where they are.” The game in Belgium that inspired this one included participants hiding under beds and in refrigerators.


“Ikea is like an extremely large living room,” said the organizer of the original event in Belgium that inspired the imitators in the Netherlands.


Ikea Stamps Out Hide-and-Seek Games in Dutch Furniture Stores [Bloomberg Business]




by Laura Northrup via Consumerist

jikFacebook Clarifies: Bared Nipples, Hate Speech Not Allowedde

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screen-shot-2015-03-13-at-1-14-33-pm Facebook, like a lot of online sharing platforms with a large user base, frequently takes a “shoot first, ask questions later” approach to complaints about supposedly offensive posts. This has led to automated removal of rather innocent images — mothers breastfeeding, photos of nude paintings and sculptures — and other content that may offend some but was not intended to injure anyone. Today, Facebook tried to give users clearer guidelines about what sort of posts actually violate the site’s standards.


In a statement, Facebook says that its Community Standards have not been changed; they’re just being presented in a new way to clarify questions that users have had about certain types of borderline-questionable content.


Under the “Nudity” heading, Facebook says it restricts the use of nudity in posts “because some audiences within our global community may be sensitive to this type of content,” and acknowledges that its desire to respond quickly to complaints about exposed skin (which we all have, last time we checked) can sometimes result in a policy that is “more blunt than we would like” and which removes images that should not be taken down.


“We remove photographs of people displaying genitals or focusing in on fully exposed buttocks,” explains Facebook. “We also restrict some images of female breasts if they include the nipple, but we always allow photos of women actively engaged in breastfeeding or showing breasts with post-mastectomy scarring. We also allow photographs of paintings, sculptures, and other art that depicts nude figures.”


It doesn’t matter whether the offending content is a photograph or a “digitally created” manipulation. Both fall under the same guidelines, “unless the content is posted for educational, humorous, or satirical purposes.”


On the less controversial end of things, images of actual sexual intercourse — or vividly detailed descriptions thereof — are also not welcome on Facebook.


Sadly, none of this explains why Facebook removed this Consumerist story from Dec. 2014. Aside from an e-mail saying it violated the Community Standards, we’ve received no further response from the site about why this story (which was a trending topic on Facebook for several days) was in violation.


Moving on to Facebook’s guidelines for hate speech…


According to the site, directly attacking another user based on their —

•Race,

•Ethnicity,

•National origin,

•Religious affiliation,

•Sexual orientation,

•Sex, gender, or gender identity, or

•Serious disabilities or diseases


will get you flagged for violating Community Standards.


The site says it does not allow organizations “dedicated to promoting hatred against these protected groups” on Facebook.


What about users who include potentially offensive content in their posts to highlight things being said by hate groups or others?


“When this is the case, we expect people to clearly indicate their purpose,” explains Facebook, “which helps us better understand why they shared that content.”


Facebook says it allows for “humor, satire, or social commentary related to these topics.” That would seem to leave open the door to an alleged offender claiming they were only joking, or that the post in question was a valid piece of social commentary.


The site suggests that users counter hate speech with “accurate information and alternative viewpoints” in order to “create a safer and more respectful environment.”




by Chris Morran via Consumerist

пятница, 13 марта 2015 г.

jikMan Wins Lottery Without Knowing It, Loses Ticket, Probably Criesde

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rosemead_groceryA man in southern California is living the nightmare of all lottery players: he bought a Powerball ticket in September of last year, and won the game without realizing it. The California Lottery tried to identify the winner as the deadline loomed, releasing surveillance camera footage of him to news outlets. He recognized himself…but he no longer has the winning ticket.


Understandably, this man doesn’t want to come forward and admit to the entire world that he not only forgot to check the lottery numbers, but lost a $1 million slip of paper. It’s bad enough that people who know him have surely recognized him from that surveillance footage. While it’s clear that he was the person who bought the ticket, that isn’t enough to collect the $1.1 million in winnings. According to the ancient and mystical rules of Powerball, he has to present the original ticket. He doesn’t have it. The deadline passed on Thursday, and he was unable to find the ticket in time.


The California Lottery says that unclaimed prizes go to public schools. We suggest that they use it to fund a personal finance curriculum: perhaps one that includes lessons on how to play the lottery without ever losing. Or at least how to successfully use bulletin boards to keep potentially important papers from being swept into the trash.


MAN LOSES WINNING $1 MILLION POWERBALL TICKET SOLD IN ROSEMEAD [ABC7]

He won the lottery! But lost his ticket [Los Angeles Times]




by Laura Northrup via Consumerist